We are a licensed North and South Carolina Mechanical Contractor. We are insured and bonded. We have been a family owned and operated heating and cooling business since 1997.

We believe that consumers deserve better than what they have become accustomed to receiving from service providers. We strive to give our customers the very best service we can offer. We service all brands, makes, and models on residential heating and cooling systems and perform Preventive Maintenance, Service, and Installation on all brands.

Our motto is Building Relationships...One Customer at a Time.

Our goal is not to come to your house and "get" you for as much as we can. We want to build a relationship with you so that you know when you have that "problem" you can trust us to tell you the truth.

The world has changed dramatically in the last 20 years and most homeowners do not receive the same level of service once enjoyed by their parents.

Greed, profit mongering and expedience have taken the place of honesty, loyalty and quality. It is our mission to restore these things once more. To this end we will always strive to give our customers the very best service we can offer.

We will give honest opinions based on the needs of the customer rather than the demands of profit.

We feel that a customer should be treated the way we would like to be treated.

We welcome anyone to call and ask for free estimates or estimates on whether a service should be done.

Highlights, Specialties & Features

  • Licensed, Insured and Bonded
  • 24 Hour Emergency Service

Professional Associations & Certifications

  • Union County Chamber of Commerce
  • Licensed Mechanical Contractor NC & SC

Serviced Areas

  • Indian Trail, Matthews, Pineville, Minthill, Charlotte, Monroe, Waxhaw, Weddington, Rockhill, Ft. Mill, Lake Wylie, Lancaster, Sun City

Payment Options

  • American Express, Debit Cards, Discover, MasterCard, Money Orders, Personal Checks, VISA, Cash, Money Order

Contact Details

  Person Melanie Hedges
  City Monroe, NC
  Zip Code 28110
  Address 4000 Sardis Church Rd 4000
  Phone Number (704) 821-1212
  Fax 704-821-1272

Business Representative

Melanie Hedges


Products & Services


Here are just a few examples of the services we provide:

Maintenance and repair
New installation and replacement
24 Hour Emergency Service at NO overtime rate
FREE Second Opinion with /repair
Central heating
Ventilation and air conditioning systems
Ultra Violet Light Kits
Whole Home Filtration Systems
Energy Saving Accessories
Same Day Service
Repairs Guaranteed same day depending on part availability
Property Management Solutions

  • I would recommend this business

We have been customers since the company started and have never had problems. They are happy to schedule us and when our A/C went down last week came out within an hour and fixed the unit by the end of the day. We couldn't be happier.

Value for money
Service & support
Overall ratingExcellent

Customer Testimonials

Kevin came out to do my Summer Maintenance (we always buy the maintenance package) and as usual he did a wonderful job. He takes very good care of our units and since we began using America First a few years ago, we have had zero problems. The technicians know their jobs but they go the extra step.

Since I am not able to do the stairs sometimes, they go that extra step to make it easy on me and it is very much appreciated. They give great estimates and the work gets done on time and done right. We have never had to call them back to fix something. I would recommend them to best friends in a heartbeat for any work they need done; that's how much I trust the company.

Chuck was professional and personable. I was very happy with his service and repair.

I have been with this company 10 years now and they are the best. I have a maintenance contract with them and keep returning every time its time to re-up. They are honest, polite, clean, helpful and their mechanics are always very helpful. I had - what I thought was an emergency - it wasn’t - but their general manager came out as quickly as he could and took a lot of time in figuring out what my “issue” really was and we were able to sort out that I was being overly cautious. He replaced my filter and I got off cheap. Really, if you don’t want to worry about your air conditioning, call these guys, get into a contract with them and rest easy.