Apex Heating And Air Conditioning

JJ came by this morning to give us a quote on a new AC system. We had a repair done recently by another company and with the age of our units thought they may need to be replaced. After getting answers to questions he asked, JJ went into the attic to check out the furnace. Right away he noticed a pipe not completely connected to the furnace, and he said this is why the air was hot.

You were getting hot air from the attic being pumped into the house. He had what he needed to fix it and did that on the spot. He said the furnaces and units are in great shape and don't need to be replaced. We will use them in the future and will get a maintenance plan set up right away! Great experience and highly recommend!

Upstairs was not cooling well. Placed a call for AC tune up and response was quick. Technician replaced a capacitor which costs around $20, but was charged $170 for it and visit charge was extra. I thought it was bit too much. Service: A/C system maintenance

Critical: Professionalism, Quality, Value Did not do a professional job had them service my heater two weeks ago and it doesn't work the technician didn't want to service the other heaters in the building will not use this company again Service: Heating maintenance

We were getting the run around from our former HVAC company. We called Apex Heating and Air on a referral from a friend. They came out the same day, quoted a better system at about $1000 less AND installed it 2 days later. On top of that it was during a heat wave and I know they were very busy, yet they arrived and finished exactly when they promised. time

Repeat customer. Apex Heating and Air replaced another aging HVAC/Heat pump at my home. Exceeded my expectations again! Services: Install heating system, Installation, Repair HVAC, Install AC, Install thermostat, AC maintenance, Repair AC

I got an estimate from them in case I needed to replace my HVAC system. Johnny is fabulous. They replaced all the ductwork under my house including the boots. They were on time and did a famous job.

I've used Apex Heating and Air Conditioning several times, and I've always been happy with their service. They've done some repairs for me on two different HVAC systems and I also had them replace a system in a rental property. The employees are knowledgeable and always do a fantastic job. Most importantly, I feel like they are always honest with me and don't overcharge.

My experience with Apex Heating & Air installing a new gas pack was terrific. Jimmy did a great job in determining what would be the best size unit (tonnage) for our house. His proposal was also thorough and very reasonable, compared to all other estimates (4) we received. Furthermore, the workers who installed the unit did an outstanding job. The work required going under the house with less than a foot of crawlspace and replacing a lot of old duct work--I don't know how they did it. And there was no extra charge for this herculean effort. Indeed, I highly recommend Apex Heating & Air for all types of homes in the Triangle area. Harry

Disappointed. My cooling has been working well but my heating was not popping on. Shortly after repairing the heating problem I noticed that now the AC was not popping on. Being that I know for a fact that the AC was working fine prior to the technician working on the unit it left me feeling that the Tech made an error somehow. They wanted to charge me another $100 to come back out and look at the new AC issue that more than likely was caused by them. Save yourself time and money by going with a different repair company.

Great to work with Apex Heating and Air. We had a motor give out recently and the crew was incredibly responsive and easy to work with. They were able to explain the problem and what exactly needed to be done to fix the unit. Huge thanks to Paul and Colton! Service: Heating maintenance

Apex Heating & Air just replaced my upstairs HVAC unit. I was impressed with them from the beginning. From the thorough estimate, to the multiple options I could choose from, to the quality products (Carrier products) and timely installation, they did a great job and I'm happy I went with them. They are true professionals and they have my recommendation.

Outstanding end-to-end service. The office staff was very polite and professional and answered many questions. Jimmy came out the next day and did a thorough evaluation to calculate the necessaryload, including measurements of every window in every room. I was familiar with Carrier and probably had more questions than other customers, but Jimmy was very patient and answered all of my questions.

There was no hard sell, and we discussed pro/cons of annual servicing, replacing 1 vs. all 3 systems. The proposals were clear and the office and Jimmy were extremely responsive to additional questions regarding rebates/incentives, payment options, and technical questions. The proposals were significantly cheaper than 2 other companies, including "bundled" discounts from others if we replaced all 3 systems at the same time.

We elected to replace all 3 systems because of rebates, and to avoid likely higher costs and longer waits during the summer, especially since each system was 17 years old. On the install day, 3 crews came out, all of whom were courteous and professional, and everything was done within 8 hours. The office also made financing and rebate submission extremely simple. Post-installation communication has also been excellent.

Very happy with the product, pricing, and every person that I have communicated with at Apex. Even if the price was somewhat higher than the other 2 bids, I would have still chosen Apex given the positive interactions I had with their staff and other reviews.

Kenny (the owner) and his staff are truly professionals. They respond quickly and get the job done very well, timely and at a reasonable cost. He has always taken excellent care of my parents HVAC, and mine as well. I would highly recommend Apex Heating and Air Conditioning to anyone needing repairs or a new heating and/or cooling unit! -----Ray Holt

Kenny and his staff were great! We had to get a new heating and A/C system and Kenny and his staff were so accommodating to our specific needs and situation. They came out and did an assessment of our old system, got us a quote for installation the same day, and set up our appointment the following day! Now that is what I call service! The crew was so kind and professional in every possible way.

The office staff was excellent at setting up our appointment and providing attention to every detail. We even were told about rebates and special offers - saving us additional cost! Our heat is working better than ever - we had no idea our system was that outdated! I would highly recommend Apex Heating and Air Conditioning for all your HVAC needs.