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Arnold & Sons Plumbing Heating Ac For a reliable plumber in the East Peoria, IL, area, turn to Arnold & Sons Plumbing, Sewer and Drain Services. With our fast and convenient services, you can trust us to take care of all your plumbing needs, from routine maintenance to plumbing installation. Give us a call today to learn more. Our services are comprehensive to ensure your plumbing, sewer, and water fixtures are in good condition and safe for your home. We provide maintenance and repairs on all aspects of your plumbing, including fixtures like your shower, toilet, and sink.
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Using a $500 loan to himself, Randy Arnold started our family owned and operated plumbing business in 1988. In 1993, Randy's sons Brad and Mark joined the team. That's when we changed our name to Arnold & Sons Plumbing, Sewer & Drain, and we've never looked back. Actually, that's not entirely true.
But if guarantees were the best we had to offer, something awfully big would be missing. Namely, the quality of the work itself. As in, we want you to choose Arnold Plumbing not so much because of our guarantees, but because you believe the experience will be so positive, questions about our guarantees are likely not to come up.
Your home's plumbing is a complex system of pipes and vents that all work together to deliver fresh water and carry wastewater away. And while some repairs might seem simple enough to do on your own, you never know when you're going to be faced with a problem you can't do yourself. When you need residential plumbing service, call Arnold & Sons Plumbing, Sewer and Drain.
At Arnold & Sons, we guarantee customer satisfaction. We're trained and experienced professionals who solve plumbing problems daily. Our team provides all kinds of plumbing installation services throughout the Peoria, IL, area. We do background checks on all of our prospective employees to better keep you safe and help you feel comfortable with our services.
Reviews (10)
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David Cook
Jun 09, 2022
We had a pipe break and called to get a technician out to repair it. This was on Sunday of Memorial Day and no one called me back. I was told that the repair man that came on that next business day would be equipped to repair it. That was good because I wasn't sure how long my temporary repair was going to hold. When he arrived he provided repair options, but said he wasn't there to fix the problem and we needed to schedule a work team.

Very frustrating. The repair was then scheduled for Friday. I was called Friday and told my appointment needed to be pushed out to the next Thursday or Friday. I said that was unacceptable as I did know how long my temporary repair was going to hold up. The reply man came about an hour later. Repairs were well done; just seemed kind of high in cost.
Shan Hu
May 03, 2022
Update: the supervisor and technician came back next day and fixed the remaining issues. ========= We called Arnold and Son when some faucets had no water or very low water pressure in our house. One person came to give an estimate of $2200 for the fix. The same day, two other guys came and replaced water softener which was considered as the root cause of the issue. However, all faucets with no water are still same.

They asked additional $3500 to replace the fixture! I have a very little knowledge about plumbing, but I feel I was charged to fix the issue other than paying $2200 to replace a regular water softener and then was told i will have to pay $3500 if I want faucets to be usable! Ps water is everywhere while they removed old water softener
Rachel Brown
May 01, 2022
Plumbing experiences are never fun, are usually quite costly and must be done asap. Arnold and Sons have went above and beyond in their customer service. Responsive Respectful Honest Clearly explains While I'm never happy to have a need to call a plumber, I'm most grateful we chose Arnold and Son's when we needed one. Highly recommend
Lisa Brotherton
Apr 18, 2022
Very professional, friendly and prompt. Amanda started the process from the first call and quickly arranged a same day appointment. We had calls in to 3 other places and none of them ever returned our call. The salesman and service team did a fantastic job and I will definitely call them again if needed. Services: Water heater installation, Water tank installation
Anne Schutt
Apr 03, 2022
They were very professional, I just feel they didn't communicate well and set expectations. I was told when I booked that the plumber who came to quote me a price would be able to fix it right then. They weren't and had to come back later that day. Wouldn't have been a big deal for me if that was communicated up front, instead two trips and twice the time off work. Communication is key. They did apologize and give me a 5% discount, which I appreciated, but they need to communicate better when booking appointments.
Michelle Simone
Feb 17, 2022
Robert was very friendly and professional and took time to explain the immediately needed work and additional options. Tyler and John Michael were also friendly and professional and completed the repairs quickly and did a great job. Tyler spent time explaining the work and answering my questions. The woman who answers the phone was very helpful and friendly too. I definitely give 5 stars for the great customer service and quality of work. I can't comment on the cost because we only had a price from this company.
Tammy Swanson
Feb 12, 2022
They got rid of all of the galvanized pipes and replaced with copper. Replaced the water heater and installed a water softener. The techs did a great job. They were very nice and professional and the work they did looks great! I will definitely use their services again! Service: Water heater installation
Kathy Brown
Jan 16, 2022
I contacted Arnold & Sons before noon today, and was promised a call back between 2 and 4 pm to schedule today's appointment. I received a call shortly before 2 pm, and two technicians arrived at my home 15 minutes later. After a brief, but comprehensive review of my leak issue, I was given a list of possible options to correct the problem. After choosing the option right for me, the work was promptly completed, as promised in writing, and without issue.

Both of the technicians we're very knowledgeable, personable, and competent. I feel much better presently, considering the stress of discovering the leak this morning. I recommend Arnold and Sons to anyone seeking competent, prompt, honest, and friendly service.
Daniel Ssebowa Musisi
Jan 02, 2022
Arnold & Sons Plumbing repaired our water heater. It stopped working on New Year's Eve and I called them first thing in the morning on the first business day of the year. They answered the phone (unlike others I tried that morning). They were friendly and available! I was able to make an appointment for that very same morning. Following that call, I received a text message with a confirmation that included details about the plumber who would be arriving to take a look at my water heater.

When he arrived, he was friendly, professional, diagnosed and resolved the issue very quickly. He then did an overall inspection of my home's plumbing situation and advised me on work that should be done soon, and work that could be done in the future. I will definitely be contacting them again. Great work and affordable too!
Marty Stewart
Dec 06, 2021
Response time was less than 24hrs. When your main sewer line is backed up response time is everything. First impressions of a company is paramount to the customer. Technician (Robert Boland) was professional. Robert parked his service truck in front of the house instead of pulling in the driveway to make sure we were ok with the service truck parked in the driveway.

He then put on boot covers before walking into the house without hesitation. Robert then began to explain the different options to diagnose our problem with the sewer backup. He first ran a camera into the sewer line to find the backup. Once he found the backup he then attempted to clear the backup with the sewer machine. Since the line couldn't be opened he scheduled us for a dig the next morning.

Their dig team was here early and had the problem fixed and sewer line open within hours. 100% satisfied customer and would recommend Arnold & Sons Plumbing. Sincerely Lora Bryant & Marty Stewart