B & B Heating And Cooling

Service was excellent. Very little impact on household. Techs worked quietly and independently for 8 hours straight. Could not be more satisfied. Services: Thermostat installation, Install AC, Heating system installation

Chad did a great job. He was very professional and fixed my heat pump when another company could not find the problem. Service: Heating system repair

We've had to use them twice at the lake and both times they were there quickly with Great service very reasonable very friendly and extremely helpful.

Called their service on a Saturday morning & they had my system blowing cold again by 2 pm. I would highly recommend them. They actually return phone calls and deliver. Service: AC maintenance

We have always had excellent service from B&B. Our AC stopped working on a Friday evening and it was fixed by Saturday morning. The repairperson was kind, respectful, and efficient. I highly recommend them! Service: AC repair

They take care of ALL of our needs with HVAC+. Chad and his team are fantastic. They gave a second opinion to one of my friends and saved them from buying a new furnace They didn't need. A+ in my book.

I highly recommend B&B Heating and Cooling. Our AC quit working Tuesday and it looked like two weeks before it was fixed. Well they found what we need in KC, got it here this am. The young man came out got it fixed and we are finally cool. I honestly dont think we would have made it two weeks. They are an awesome company.

We called because our A/C was leaking water into a drain pan. They came out the same day and fixed the problem and re-routed the drain hose. Excellent service! Explained exactly what happened and what they were going to do. Great customer service. Service: AC repair

We called because our A/C was leaking water into a drain pan. They came out the same day and fixed the problem and re-routed the drain hose. Excellent service!! Explained exactly what happened and what they were going to do. Great customer service.

Called for maintenance on our antique HVAC. Came out same day, said it needed a little Freon and otherwise was good. We love this place. The most responsive contractor at the lake! Service: AC maintenance

B&B rock! They arrived on time and within 30 minutes my air was up and running. I wouldn't use anyone else. Service: AC repair

During the recent arctic cold snap our aging furnace went out. We called B&B hoping a technician would be available that day for a service call. Darlene answered my call for help advising me a technician would be available that day between 11:30am and 12 pm. The technicians arrived on time. My husband was very pleased with their work and we had heat again when they left. I will be referring B&B in the future and contacting them this spring for an estimate to replace our aging heating and cooling system. Thank you B&B!

This was a great service experience. The repairman showed up on time, listed to my explanation and was able to immediately diagnose the problem He took time to explain the issue and verified that everything was in good working order before he left I am very pleased with this business and would highly recommend it to anyone

I called to have them look at our HVAC system the fan was not rotating. The guy came out got the fan to work said he couldn't see anything wrong with it. It stopped again a few hours later that was on a Saturday. Monday I called again they said they would try to work me in that day I said it could wait until Tuesday because we could use emergency heat. Tuesday they cancelled because of the weather.

They said by the forecast it would be about 10days until they could come out they would put me on the schedule for that day. They did not come I am sure it was because of the weather but they didn't even call. Today they were scheduled to come and the office called and said the technician said our roads were bad and they driveway was not clear of snow to the road.

I had all but the last bit cleared. My driveway is not long he could have walked to the house. He offered no solutions. I could and did get my car in and out of the driveway. So I waited almost two weeks now I don't even have emergency heat. Offer solutions not just I can't do that. This is not going above and beyond it is more like an excuse for not having to go look at this one. Will be calling another company.

I had another company out and felt I was being taken so a neighbor recommended B&B and representative Todd came to my home and restored my faith in contractors. My heating and cooling system both needed replacement. Aaron and Josh came to do the installation and were very hard workers and did a fantastic job! It's really comforting to know you are being taken care of by employees who exhibit courtesy and dedication to the job they are doing. B&B is Better &Better!

We commend B & B Heating and Cooling for caring for our heating and air needs. Recently they installed our new system with efficiency and professionalism. Chad Painter, the owner, first visited with us about our old system which he and his team had maintained for some years. We are grateful for their work in the past and most pleased with the ordering, measuring, installing and followup of the new system. Our thanks to Chad, Aaron, Josh and Brian. Top notch company!

They came to my business and my home this week and did a wonderful job keeping me cool in this very hot weather! Thank you guys I feel confident that all is well and working properly. Friendly and polite and right on time.

We have used this company several times for various needs. They are on time and professional. We like that they, like us, have been here for many years taking care of the customers of the Lake Area. Thank you.

Chad arrived at 11:00 which was when we had scheduled our appointment. That was amazing! Although I thought the charge was high, he provided great information, was polite, knowledgable and didn't indicate we needed anything done on our furnace. Great experience from the ability to get an appt. through the entire process. Thanks, B&B

I have had issues with my tenant's A/C and each time I have called B&B the employees have been so courteous and professional. They always seem to figure out how to get someone here to look at the problem, even if it is after hours. So happy to have this company in our community. Thank you!

Called B&B this morning at 8. The receptionist was very positive and ready to assist. Appointment scheduled for around 1. Chad was here by 1:15 with a friendly smile and positive attitude. Checked out my air conditioner and confirmed no issues. B&B provides great customer service. Thank You!

Used them to put in a furnace humidifier and it damaged our utility room tried to contact the owner no response will cost us 2000 dollars in repairs and no working humidifier would not recommend them they obviously don't stand behind their work.

We use B&B to do the spring and fall checkups on the HVAC systems in our condo at Water's Edge on Lake of the Ozarks. When we arrived after a couple of months absence on 11/16/15 at close to 4 pm, the furnace wouldn't start. We called B&B, and the lady said their techs were all out on service calls but that someone would call me. About 5:15 pm Chad called and said he'd be over in about 10 minutes.

He showed right up, checked the power and relay connections inside the furnace and then checked the thermostat on the wall where he found and fixed a wire that had come loose. Nice guy who gave us really prompt and excellent service. That has always been our experience with B&B over probably 10 or 15 years. Very professional outfit with nice staff and service people.

B &B Heating went way beyond great service. Caring for an older person who was about to spend a winter night without heat. Thank you so much!

Friendly, helpful. & didn't try to pull one over on me. Had a different company out & they told me I needed a new furnace tear out walls & duct work @ least $15,000. B & B was out hooked up a loose wire

In the hottest part of the summer the guys showed up early were very professional and did the job before my house had a chance to warm up. Oh ya and it was under the expected price. Feeling COOL Thanks to B&B.

Always get a second opinion when dealing with this company. Many locals have been dissapoint on their business ethics. Over charging and mis information about what is really broken and needs to be replaced. Use their services with caution.