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Since 1949, Ben Maines Air Conditioning has been an industry leader in the greater NE area of Texas. We continue to supply our clients with the best value in home and business comfort for service, maintenance and replacement systems. Our repeat business speaks for itself. Although we currently have set the standard for service, we constantly aim to improve our service and skills.
Reviews (24)
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Tana L.
Jun 10, 2022
We woke up to the ac not cooling, which to me is an emergency in east Texas summer. I called 2 other companies and neither had available slots anytime soon. Angela, who I believe was the woman who answered the phone, took my info and then called me almost immediately back to let me know a technician was available. He was there in under 30 minutes and had it diagnosed and cooling in under an hour. Fair price and he was very efficient and professional! Call these guys if you need ac work!
Jeanie Stevens
May 08, 2022
Maines' AC came immediately when my system was not cooling properly. It was getting very warm inside and they came to my rescue and had my unit up and cooling promptly! I really appreciate their fast and professional service! Jeanie Stevens Services: A/C system repair, A/C system maintenance
Daniel Wiebracht
Apr 21, 2022
They were quick to respond and were able to see me the same day (although that may not always be the case depending on how busy they are). I wasn't home the time but my wife said the repairman was friendly and professional. Service: A/C system repair
Greggory Adams
Apr 18, 2022
I have used Ben Maines twice, once to have my a/c and heating unit upgraded and once for maintenance on my unit. Both times they have been very polite, punctual, and knowledgeable. On the initial consultation Mr. Randy Maines came to our home, discussed our options explained everything to us and gave us an initial quote and his techs showed up the day we had scheduled and were in and out in no time.

The maintenance visit a tech by the name of Daniel showed up, he was also very knowledgeable, polite, and efficient. He was in and out in probably less than an hour. I would highly recommend Ben Maines to anyone!
Emily Prince
Apr 18, 2022
Ben Maines AC always responds quickly & has always been professional. They explain the problem & take care of us promptly. Trusted company! Service: A/C system repair
Nancy Bruney
Apr 16, 2022
I have been using Ben Maines business for a long time. Daniel was the technician that repaired my air conditioner. He was very nice and explained things well. I felt the price was steep but being cool is VERY important to me. Service: A/C system repair
Tena Rodgers
Apr 07, 2022
First time AC service using Ben Maines. Very pleased with the tech Glenn. He was on time, friendly, professional, and efficient. Glenn explained what he was going to do and answered any questions or concerns I had. Very satisfied with Glenn and Ben Maines company. Highly recommend! Service: A/C system maintenance
Eric L. Kennelty
Mar 08, 2022
The state that I moved from experiences earthquakes, and we had a very strict building code to build by, all trades included. As an inspector my job was to enforce theses codes. So, with regard to my own personal experience I would say this; I could take the average homeowner and show them 20-30 details done with my install that they would never even know to look for. Well, I do, and I'm telling you that Ben Maines Air Conditioning did as good a job, with all the attention to details, as I've ever seen in my career. Halfway through day one of the install I completely forgot about the cost, because I could tell what I was getting. So take it from a former expert witness, you can trust these guys, you have my word!
Randy Harris
Feb 17, 2022
So Ben Maines Air Conditioning is simply great! Mark, the guy who repaired our furnace was thorough, did a great job keeping us posted while waiting for parts and was quick. I would highly recommend them to everyone. Service: Heating system repair
Becky Ruddell
Feb 16, 2022
We have been using Ben Maines Air Conditioning for years, and we are never dissatisfied with the men who come to our home to service our unit. They are friendly, professional, knowledgeable, and always on time! Thank you! Service: Ductless heating & A/C services
Rob Wallin
Jan 23, 2022
Technician was professional, courteous, & timely. Office personnel always reaches out about 1 week ahead of maintenance due date to set up our PM appointment which makes it easy for us to coordinate. I certainly recommend using Ben Maines services. Services: Heating system maintenance, HVAC system maintenance
Susan
Dec 27, 2021
Been using them for years. Always very satisfied. Excellent. Service: Heating maintenance
Sarah K. Jensen
Dec 03, 2021
I've used them often for different rental properties we have and they are great! This time, when it was my own home, they were the only ones I called! Service: Heating maintenance
Eric L. Kennelty
Nov 20, 2021
The man they sent was well skilled and informed. I am a disabled general contractor and inspector, I know a good company when I see it and we got along just fine. They will be the ones I will call when I need their expertise; after all, I can't know everything! Some companies resent a client who also knows what he's talking about, but not these guys. Well done!
Angel Reeves
Nov 17, 2021
In a desperate need they were able to show up same day! Diagnosed the problem and were helpful in trying to find a solution! The service man Carl was very professional and informative! Thank you! Service: HVAC maintenance
John Feezell
Oct 31, 2021
This was a seasonal check of AC unit under a service contract with the company. Service technician arrive as scheduled and was professional and friendly. A positive experience. Service: AC maintenance
Shandra S.
Oct 02, 2021
They were very cordial and professional and worked with me regarding time. The technician answered questions and made suggestions for the future. Great company to work with.
Shandra Spady
Sep 18, 2021
They were very cordial and professional and worked with me regarding time. The technician answered questions and made suggestions for the future. Great company to work with. Service: Repair HVAC
Michael Williams
Sep 17, 2021
Everyone from a quick response by phone to scheduling a home visit to the repair all within 4-hours.
Helena Bailey
Aug 23, 2021
They are always professional. Prompt and call when they are on the way. Glen always takes good care of us. I never worry about problems with the ac or heat. Also I never have to remember to buy filters because they bring them to my home. I love this company. Services: AC maintenance, Repair AC
Ken Latham
Aug 14, 2021
I called Ben Maines after hours because my daughters a/c quit. I told them she had three children five and under and could l get some help. Within ten minutes Mark called and l told him my needs. Within an hour Mark was there and didn't take long he had me fixed up. Mark was very professional and kind. I have used Ben Maines many times and they do a good job. Thank you Mark for taking care of my grandkids.
Linda Elam
Aug 02, 2021
I have used Ben Maine's for 20 years. I would not go anywhere else. When you have the best you stick with it. Love the techs, and the service. The company treats you like family. My only go to HVAC Company.
Sayde Sharp
May 17, 2021
They were awesome! I expected them not to be out for a couple days but they were there the next day! The service man was extremely helpful and professional! Any questions I had he couldn't answered he asked and responded in a very timely manner! 10/10 will be recommending them/ using them again. Service: AC maintenance
Amanda S.
May 18, 2020
Let's say if I could they would have Ten stars! They are so Honest and timely! But also they do it right the first time! We have had others and I'm not saying names. But they came out we were having air conditioning problems our system was not working. So they other guys came out had to just sit and wait all day no time was given just they will be out some time that day.

They did call right before they came. They looked tested and the other guys said ohhh you have to just get a whole new outside and inside units! Thousands of bucks! I don't have that! I called BEN MAINES and they came on the time they said they will come and omg! He look checked! And guess what he fixed it! It was 300$ I didn't have to have a new unit! He replaced the part and it's been great! No problems at all! So yeah BEN MAINES AIR CONDITIONING IS THE BEST!