We're proud of our years of service in the Carolinas and look forward to helping you with your air conditioning and heating needs. We're pleased to serve both residential and commercial customers; our team is prepared to help you with the sales, service, and installation of the comfort system that is ideal for your home or business. And be sure to ask Carolina Air Care for a free estimate. Whether it's a new installation or routine service, our factory-trained technicians provide the expertise your comfort depends on. We repair all makes and models.

When it comes to your family you want dependable air conditioning and heating systems that provide you with value as well as comfort. Thanks to Carolina Air Care you can expect value and comfort.

Contact Details

  Website
  City Summerville , SC
  Zip Code 29483
  Address 1807 Central Ave
  Phone Number (843) 771-3315

Products & Services

Services

At Carolina Air Care, we're proud of our years of service in the Carolinas and look forward to helping you with your air conditioning and heating needs. We're pleased to serve both residential and commercial customers; our team is prepared to help you with the sales, service, and installation of the comfort system that is ideal for your home or business. And be sure to ask Carolina Air Care for a free estimate. Whether it's a new installation or routine service, our factory-trained technicians provide the expertise your comfort depends on. And at Carolina Air Care, we repair all makes and models.

  • I would recommend this business

Elite 15 seer XP-14-036 installed 7/2/18
great installer crew (Chris & Tony)

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business
  • Yes

Overall their service was very excellent.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

I have been a customer for about 4 yrs. now. From servicing my old unit to the installation of my new unit, the service can't be beat. Their staff is friendly, knowledgeable and very professional.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would not recommend this business
  • Economy priced systems
  • Does not take responsibility

I had a complete HVAC system installed by this company in 2013. The installation experience was good and the representative said that he highly recommended the brand of unit , Rheem, that was being installed. A couple of years later the compressor unit developed a leak and I had them come out to fix it. It was the same representative that recommended the unit that fixed it. While fixing it, he went on to say what junk these units were. Fast forward to 2016 and I am selling the house. The home inspector ran the simple check of looking at the required circuit breaker amperage on the condenser unit and comparing it to the breaker in the panel. The unit requirement was 35A and the breaker was 40A and it ended up on the repair list of the buyer. I called Carolina Air Care and was not only patronized but discovered that they had a system for not taking responsibility. The peanut gallery in the back made a statement that they have no way knowing what we, the owners, could have done to the breaker in the last 3 years. Why would we go in there and change the breakers? They also demanded the home inspection report and said they would look at it and see about installing the breaker for $40. The woman on the phone then went on to make a statement how home inspectors are always trying to pick at them but they are used to it. I even questioned their inspection checklist and they said that the only requirement on the list was to ensure the high voltage wires were tight. So they don't think matching it up is important. They also said that my install was a coupon special and would not include taking care of the breaker. I had no idea that I needed to check behind what are supposed to be licensed professionals. Or that my "coupon special" allowed for them to improperly install the unit.

Value for money
Service & supportFull of excuses for why they won't take responsibility
QualityQC system lacking in proper checks for specifications
Location
Overall ratingFair

Customer Testimonials

Excellent job!! After getting three companies to come out for estimates on my 14-year-old Heat pump, Carolina Air Care services was the best for the money. They explained all my options in detail comparing units that best fit my homes requirements for a split-system. I had a 14 SEER Lennox system installed in less than one day. The installers did a fantastic job, very professional and personable. Protection to my floors and totally cleaned up everything after the job was completed. CAC came highly recommend by word of mouth from my neighbors and I am glad I choose them for this new system and installation.


Carolina Air replaced my 3 ton Trane split heat pump with a Lennox Elite 16 for my 1750 sq foot home. The estimate was quickly performed and presented to me on site. Replacement and Installation was scheduled for the same week. The crew of two, Daniel and Tony, arrived promptly and started to work immediately. They worked quietly and efficiently until all work was completed. Crew did not take any breaks and remove and replace took approximately 6 hours.

The crew cleaned up and took pains to thoroughly explain the new thermostat. Quality Control inspection was scheduled at my my convenience for two days after installation. Inspection performed by David was thorough and he too took extra time to answer all questions regarding new thermostat. All contact with employees was courteous and professional. I will not hesitate to recommend Carolina Air.


The entire process from receiving the estimate, scheduling the work to be done and the day of install all were handled with the upmost professionalism. Jake the estimator was awesome, the installers started promptly and were very mindful of my belongings. They covered the floor under the work area, closed doors they opened....just top notch service. I am so pleased with them and plan to give Carolina Air Care all my business in the future. Thanks again for such a painless experience.


I had waited almost two weeks for my warranty company to fix my AC unit. After firing them, I called Carolina Air and they were out at my house within hours. They added freon to make me comfortable until my new unit could come in. Chris, Tony and Chase all came out on time the day of install and were fabulous. They were very knowledgeable and explained everything I needed to know about the unit, maintenance and the rebate process. Great job


I am very impressed with everyone here. I researched a lot before picking somewhere to get a second opinion for my AC. From the receptionists to the techs, everyone was so helpful and honest. Paul and Chris did my install and worked super hard all day. They made sure everything was installed properly and made sure I was comfortable with the new thermostats before leaving.

Paul and Chris also made a great effort to make no mess at all. A few days later someone else came out to inspect the work of the techs to be sure the unit was working properly and that it was installed properly. I really appreciate this type of service and would recommend them!!!


Needed a whole house redone. 2 units and new ducting in attic and crawl space. Carolina air care gave the best price. Now that the job is complete I am happy to say I will only be using them in the future. The installers, Daniel, Tony, and Page were professional and did an excellent job. Also pleases that they send out a technician to inspect the job aftermath is completed to test everything. Very pleased.


Love dealing with this company. Always willing to work around our work schedule and are prompt and efficient. Came to them after another company purposely grounded our unit and caused it to die. Will never use anyone else. They replaced or unit and we were happy. Got a call from the other company saying our unit probably died on us and they would come out and replace it. Was very happy to tell them that we went with someone else.


Quick, clean and conscientious installation. Polite, knowledgable during quote and quality assurance check. I highly recommend this company for any air conditioning issues and installations.


Lots of good things about Carolina Air Care. Sales rep was no BS and told you what you needed to know. Everyone was courteous, polite, worked well as a team and showed up as scheduled. At this point all is as promised.


Had my 3-ton system replaced. Carolina Air Care did an awesome job and were very professional. They didn't try to sell me something I didn't need and never once got into pricing or comparisons with other companies. They were very confident in their proposal and product. I loved having the quality install check done a few days after the system was installed. I know this is a cost to them to have done, however it is extra reassurance knowing it is audited by another individual. I would hire again.


The process from my initial phone call for an estimate to completion of installation was very straightforward and easy. All communications were timely and professionally done. All work was done as scheduled with a follow-up inspection to make sure the job was done properly.

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Social Activity

Just in case we haven't got to you yet we thought this might be helpful. Please be patient and stay hydrated it's extremely hot out.
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Wishing everyone a safe and happy new year.
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We would like to say THANK YOU to all of our wonderful customers for giving us another great year. Happy Holidays !
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