Cates Service Company was founded in 1973, as a family owned and operated company with one goal in mind, Quality Technicians Providing Exceptional Service. We continue that mission today with Service Makes The Difference, serving our customers with great, reliable and prompt service by the best technicians and support staff in Kansas City. The Cates extended family has grown to 28 service, installation and support personnel, serving over 3500 residential customers. Service Makes The Difference.

Payment Options

  • American Express, Cash Only, Credit Terms Available, Debit Cards, Discover, Financing Available, MasterCard, Money Orders, PayPal, Personal Checks, VISA

Contact Details

  City Lenexa , KS
  Zip Code 66215
  Address 14361 W 96th Terrace
  Phone Number (913) 888-4470
  Mobile 9138884470

Products & Services

Air Conditioning Repair

Is your air conditioning not turning on after being idle for months? Blowing air but not cooling? When choosing Cates Heating and Cooling for A/C repair, you're choosing specialists who've seen it all, repaired it all, and service all brands. This should give you the confidence that your air conditioning repair will be done right the first time.

If Cates Heating and Cooling repairs your air conditioner, here is what we guarantee:

We'll fix it fast we've seen the problem before and we'll do everything possible to ensure same day service.
Certified Technicians that can work on air conditioners from all manufacturers
100% Money-Back Satisfaction Guarantee from a third-generation family-owned business


When choosing Cates Heating and Cooling for your replacement air conditioner, you're choosing specialists who've seen it all, and installed it all. This should give you the confidence that your replacement A/C installation will be hassle-free, and at an investment aligned with your budget.

The importance of choosing an expert air conditioning installer cannot be stressed enough!

Cutting corners and selecting a company with limited experience in residential A/C installation, or a company that does not have experience working with different manufacturers, could end up costing you thousands, or even worse, an air conditioner that isn't working and a contractor you can't find.

Commercial Heating and Cooling

To date, Cates Service Company commercial clients have included commercial buildings, industrial and manufacturing facilities, healthcare and IT centers, retail centers, restaurants, theaters, and numerous other community fixtures. We provide sales and installation of commercial systems on both existing properties and newly constructed buildings, and are dedicated to finding the right HVAC solution for your particular business.

Cates Heating and Cooling also provides Emergency HVAC Services in Kansas City. We are available 24/7 to respond to emergency HVAC repair and replacement service calls for commercial businesses in the region.

Customer Testimonials

A/C went out late at night, called in the morning and they made it out quick. Got it back up and going in a few hrs. Ben was awesome, my kids loved talking to him, and he engaged them right back! Great service!

I came home from work on a 90 degree day to find my AC had quit working. Called Cates and they worked me in that very evening!
Very friendly workman , who was truly a lifesaver! I couldn't be happier with the fast and friendly service.

Cates heating and cooling is by far the best! They came out and showed me what was wrong, we ordered what was needed, within hours my furnace and air conditioner were installed and working well. What puts them over the top is the simple fact they called the next day to make sure everything was going well. Very polite staff and friendly. I recommend them to any one.

Tried Cates after 10+ years with another service company (maintenance and service, to include Spring and Fall tune-ups). The appointment was scheduled quickly and professionally and the service was performed today by Nathan. His thoroughness and attention to detail was impressive. A great first experience!

Had our semi-annual inspection today and as usual the service was professional and detailed. Based upon service and their professional technicians we plan on maintaining our service contract for the future.

Cates Heating & Cooling has provided me and my husband (now deceased) with exceptional service for more than 20 years. Their technicians have always responded quickly, efficiently, and courteously to our problems and checkups. Just recently, the thermostat went totally out, and Ben was here in a very short time after I called the office. He had a busy schedule, but took time to get a new thermostat installed on a day that was cold and I would need to control the heating temperature. I appreciate all that Cates has done for us through the years, and am glad to express my thanks in this way. I highly recommend them!

Excellent service and priced right!!
Senior service tech Nathan Culp was wonderful. He explaind our problems and how to prevent the same problems in the future. We will use them for our heating and A/C needs in the future !!!!

Cates was quick, professional and competitively priced. They got to my home exactly when they said they would. I strongly recommend Cates.

Photo Book

Social Activity

HVAC provider trying to sneak a piece of cheese by you? Rex has his suspicions. Check out our new commercial with Rex Hudler and Joel Goldberg!
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While a furnace may seem like a one-size-fits-all appliance, this couldn’t be any further from the truth. Choosing the right furnace for your living space—and your lifestyle—involves myriad considerations. Read our latest blog post to learn the
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One of the most common complaints among homeowners who possess a furnace is that their unit runs continuously. Unless you also have a heat pump, your furnace should cycle on and off at regular intervals. That being said, if your furnace isn’t cycling
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The New Year is right around the corner, have a safe New Years Eve! call Cates Serivce Co. for all your home comfort needs!
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We hope you all have a safe and Merry Holiday!
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