All of our valued Installation and service technicians go through drug screening and we perform a thorough background check to protect you.

Our service technicians strive to be the best in the field with continuing education and becoming certified heat pump technicians and NATE certified.

All of our installation technicians are professionally trained specialists.

Highlights, Specialties & Features

  • We have been servicing the Valley for over 20 years. We don't sell a box, we sell peace of mind

Professional Associations & Certifications

  • Member of the BBB, Arizona Heat Pump Council, Green Mechanical Council, NATE certified Technicians
  • Certified Contractor for SRP, APS and Southwest Gas

Serviced Areas

  • Mesa, Gilbert, Chandler, Phoenix, Apache Junction, Queen Creek, Fountain Hills, Paradise Valley, Tempe, Ahwatukee AZ

Payment Options

  • American Express, Debit Cards, Discover, Financing Available, MasterCard, Money Orders, Personal Checks, Travelers Checks, VISA

Contact Details

  Website
  Person Mark Mariano
  City Gilbert, AZ
  Zip Code 85242
  Address 1455 W Scott Ave
  Phone Number (480) 655-7575
  Mobile (480) 630-0180
  Fax 480-892-8739

Business Representative

Mark Mariano

Office Manager

Products & Services

Air Conditioning Installation

Air conditioning is certainly a luxury, might just be a necessity, and is definitely a life-changer. Improving home comfort, reducing humidity, purifying the air you breathe, promoting an enjoyable night’s sleep are all ways a cooling system will better your life. As your local cooling experts, Collins Comfort Masters provides premier equipment, the latest technology and most advanced features at affordable prices. We are a Lennox Premier Dealer, distinguished for delivering exceptional service and 100% commitment to customer satisfaction. We know how to keep you cool, season after season, without stressing your budget.

Our team of servicemen are factory trained and NATE-certified, having completed HVAC specific training in the latest techniques, sophisticated advancements and equipment. Through comprehensive testing, recognized throughout the HVAC industry, our technicians have validated their expertise and are qualified to install the most energy efficient and environmentally responsible models on the market. With SEER (seasonal energy efficiency ratio) ratings far surpassing the national allowable minimum of 13.


Repair

Thorough service sets Collins Comfort Masters apart from our competitors. When you call us for repair, our technicians will perform a full-system analysis, identifying any potential issues, cleaning interior components and maximizing efficiency. We work on all makes and models, regardless of age, and do our best to not only repair the immediate problem but also safeguard against future malfunctions. We strive to return your equipment to full-capacity cooling to deliver precise temperature control, quiet operation, reduced energy costs, humidity control and system longevity. Our goal is to keep you comfortable.

  • I would recommend this business
  • Timely service, professional
  • None

The company was on time, called a hour before arrive as asked by the home owner. Technician called and advised us of the findings, (condenser fan motor bad). He called back 10 minutes later and advised us that he found a motor and would have it in about 2 hour. Technician called back and stated the unit was up and cooling. He advised us that in about two hour the temp in the house would be back to normal. They accepted my extended warranty.

Value for moneyUnit and repair under warranty
Service & supportSupport was very professional
QualityHave not return to home to inspect work.
LocationWe live on the other side of town, repaired in a timely order.
Overall ratingExcellent

  • I would recommend this business
  • Excellent repair work

I'm taking this opportunity to let Collin's comfort Plumbing Repair know the excellent repair work performed by Brandon DeShazer.
Brandon was courteous, knowledgeable, and respectful. He gave us a good price for services rendered.
This was my first time using Collin's comfort Plumbing Repair. The way Brandon performed our RO Line water leak repair and quality of repair, we we will certainly use Collin's comfort Plumbing for any future repairs. Highly recommend.
Thanks
John Palacio

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

Repair technician was thorough and explained findings. Sales associate provided choices and explained the pros and cons of each. Install crew was on time and did a great job with AC install, installing new duct work and cleanup. Very respectful of our home, social distancing and wore masks when appropriate.
We’re happy with the new unit and the installation.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

We had 2 AC units replaced.
Kyle was our salesman. He is very professional, honest and nice! He quoted us an honest price, and did as much as he could to help with rebates and discounts to get our cost down. He was fantastic to work with!
The installation went very well also. The team, Cirillo, Hector, Jesus, Jared, and Taylor were very professional and courteous! they came on time and work straight through in extreme heat. They were respectful of our home, no mess, and cleaned up after they were done. We were very happy with the entire experience. We are existing customers and highly recommend them!

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business
  • Big company with small company pricing
  • None

First off Collins Comfort Masters installed our new Air Conditioning Units a little over 2 years ago and my wife and I were very impressed with the professionalism and precision of the work. So when one of the units was not working properly we called Collins and they came right out. Now comes the important part, my units were out of labor warranty so it was looking like we would have to pay to get the unit fixed. But the Service Technician, Kyle Gunville got right to work to diagnose the problem, fixed it, and informed my wife and I that there would be no charge due to the fact that the leak in the 401A refrigerant was due to a threaded union that wasn't properly tightened on installation. Honesty and Integrity mean something, we want to thank Collins and most of all Kyle, great job.

Value for moneyCollins has great pricing, they can compete with anyone.
Service & supportLarge tech group, can usually get to customers very quickly
QualitySimply put, one of the best there is.
LocationGreat, can get to customers very quickly
Overall ratingExcellent

  • I would recommend this business

Jose, Matthew and Bryan showed up on time, knew exactly what needed to be done and were finished as predicted. They replaced the 15 year old air conditioner, air handler in the attic and thermostat. They were awesome! We highly recommend this company and crew.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

Just had a complete lennox 3ton 16 seer ac unit and compete ductwork done including registers and cleanup. Jose and Matthew did an awesome job. They kept me informed about everything. Showed by 8am and done by 6pm. The new system seems to be working to perfection. They even ran new electrical wire to my new i30 comfort thermostat.. I'm glad costco hooked me up with a great company at a great price... thanks again Jose and Matthew. You two are extremely professionals at your job.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

I was given a timeframe for the technician to arrive and that was when they arrived. I didn't have to wait all day and was able to run errands.

The work was done professional and they walked me thru exactly what was agreed upon. They made sure that the system was working before they left.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

On time and very friendly and efficient. Called and confirmed that the tech was on his way. Then the tech called and gave a time that he was due to arrive. They always do a great job. They installed my entire system a few years ago.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

We contact few companies to install new A/C unit.Collins Comfort Masters was absolutely was the most professional from very beginning .They gave us the best price and service was great. Definitely would recommend.Thank you to Chuck and people who did installation.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

Dave was awesome!! Will definitely be using Collins again! Very affordable and Dave knew exactly what needed to be done. Got my air on fast! In this AZ heat! Thank you again!

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

Chris Warner wasn’t excellent technician able to diagnose my system with no effort whatsoever pleasure workingWith Chris and doing business with him pleasure doing business with Collins masterComfort a true pillar in the society will recommend Chris and Collins master comfort to all my friends and associates outstanding work thanks again

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

I had a great experience with Collins. David was fantastic and trustworthy. We had an AC check up service done and he didn’t try and sell us anything we didn’t need. Just the cost of the check up. I felt like we were in good hands with Collins.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

Awesome Job Karl & Armando !!! Very professional & knowledgeable in the replacement of entire A/C system. Super efficient, answering all questions and very hard workers. Would definitely recommend to anyone needing A/C services. WOW !!!

Value for money
Service & support
Quality
Location
Overall ratingExcellent

The men that installed our new comfort system did a great job, they were polite, effecient, and took care to clean up any mess involved with the installation. They explained how the new system worked and answered our questions. The follow up a week later was to see if there were any problems and again the system was checked and any concernes addressed. They did an excellent job.

Value for moneyYes
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business
  • Get the job done right.

Most professional and reliable Company.

Value for moneyMost Professional and Reliable.
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

I can't talk enough about what a wonderful company this is. I had them install a new a/c unit last year and everyone was very professional. Today John Lopez came to do the first maintanence check on it. He was very professional and explained exactly what he did. If anyone is looking for a great company to do business with you will not be disappointed by Collins Comfort Masters.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business
  • service, professionalism, attitude, quality of delivery

I was looking for 4 replacement central air conditioners for a fourplex that I own. I stopped by the Air Conditioning booth at Costco, and signed up for an appointment for a quote. 3 days later, on a Wednesday, Garrett from Collins Comfort Masters came to my property. He explained the solution he was proposing for my property (replacing gas packs with Lennox heat pumps), how the work would be done, exactly what it would cost, and how they would be installed. After receiving quotes from 2 other companies, I decided to go with Costco / Collins Comfort. Installation was promptly scheduled for the following Monday.

The installers showed up right on time. Daniel, Javier, Armondo, and Chris B explained what they were going to do, and promptly set about their work. They were friendly, professional, willing to entertain my questions and accommodate my requests. All 4 units were installed by 3:00 pm. They invited me up on the roof to inspect the finished product. I found the work was done in an excellent fashion – I was truly impressed.
From the booth at Costco to the sales call to the installation, every contact was professionally and superbly done. I highly recommend Costco/Collins Comfort Masters for your air conditioning needs.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business
  • Courteous, knowledgeable, friendly technician
  • Nothing yet!

Finally, a company that cares about the customer. I have worked with Collins Comfort since the beginning of this Summer. I am very pleased to share that this company sets a new standard of what to expect from your HVAC company. From wearing booties in my house to walking me through and even showing me what the problem was to receiving a follow up call a week later to make sure I was satisfied......I am very impressed with what I have seen so far! I am very impressed with how this company operates. I will continue to use Collins Comfort and will recommend anytime I am given the chance. Thanks.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

Customer Testimonials

Ruben just left our residence and it is almost 6:00 PM, and is totally dark out. He stayed with the repair of our heat pump until he had it running.
Thank you so much for having a company that truly cares about customers - and "after the sale" is when that really counts!


Paul serviced my AC/Heating unit today as he did about a year ago. Not too common in today's society unfortunately, , but I found Paul to be a real gentleman, careful, pleasant, accommodating, and patient with my unusual situation, as well as being informative and I'm sure quite expert in his field. Thank You.


Randy, the sales representative was helpful in determining what system best suited our needs. Brent, Armando and Derek were neat and professional in their installation. John, the senior tech, was helpful in showing us how to use the "smart" thermostat. We are pleased with our experience with this company.


Reliable, on time and reasonable service by outstanding technician. Fred, the technician always explains everything he does and the condition of my unit and offer suggestions as needed. He has been servicing my unit for several years and I've experienced nothing but quality work and keeping my unit working without any additional repairs. They notify me if there's a special going on for any of the semi annual check-ups that I maintain. I highly recommend this company and Fred their technician.


We just had two new air conditioners installed the Collins Comfort and there were a couple of adjustments needed. I called on a Friday and they were at my house early Monday. Don was quick, efficient and polite and took care of my issues with in no time. We could not be happier!!


Just had the one year service appointment with Collins. John Lopez could not have been more professional/accommodating. Solved 2 issues for us at no additional cost to the one year service fee. We originally had the A/C unit installed by Collins through the Costco program. We have been happy with all of our experiences and would highly recommend.


One of the smartest decisions I ever made was to sign up for a service plan with Collins Comfort Masters!! I have relied on their expertise for over 6 years and never once did I ever question my judgement! Their representatives (service men, plumbers, etc.), are polite, courteous, professional and extremely knowledgeable. Twice this company has come to my aid when it was despirately needed. Once in 112 degree temperature when my air conditioning unit quit and today when my water pressure was deemed extremely high. Today’s technician, Juan, explained the ramifications of high water pressure, showed me how he measured for it and explained the different approaches we could take for fixing it. He replaced the unit (involved cutting pipe, sauntering, etc.), and did a marvelous job. I recommend this company highly!!!!


Collins Comfort Master has taken care of both my personal units and my own clients. They have always given me straight and honest advice on my A/c HVAC repairs and maintenance. They have been always on time to their scheduled appointments. Dave Dunbar is always friendly, and a competent A/C technician.


We have been with Collins for many years and have great service. We are very impress with their tech, Matthew Hessler, who came to Check our air conditioner this time. He explained everything he was doing and then sent us a printout of everything he checked. Plus he was very professional and polite.


Thank you Collins Comfort Masters for repairing my air conditioner in a timely and efficient manner. You honored your word and guarantee of quality to the highest of standards. Thank you so much! And Fred Medina (repairman), you are awesome! Thank you for your professionalism. I highly recommend you and this company.

Photo Book

From Our Website

If you're in need of plumbing services in the Valley, Collins Comfort Masters is the team to trust. We provide a wide range of plumbing services to our Arizona customers and are available 24 hours a day. Dealing with a clogged drain can be frustrating, but by contacting Collins Comfort Masters, it doesn't have to be. The Greater Phoenix Area sewer and drain cleaning services can eliminate even the toughest clogs quickly. We have subjected ourselves to the highest known written standards in our industry.


Collins Comfort Masters is a local, family-owned, full-service HVAC company, specializing in the comfort of home and business owners in Gilbert, Mesa, Phoenix and Chandler, AZ. Since 1985, we've continued to build a client list through quality workmanship, ethical practices, and unwavering customer support. We've set a standard of professionalism, striving to exceed expectations by insisting on the little details that mean the most. When you need plumbing, heating, or air conditioning services in the Valley of the Sun, reach out to our experienced team!