All of our valued Installation and service technicians go through drug screening and we perform a thorough background check to protect you.

Our service technicians strive to be the best in the field with continuing education and becoming certified heat pump technicians and NATE certified.

All of our installation technicians are professionally trained specialists.

Highlights, Specialties & Features

  • We have been servicing the Valley for over 20 years. We don't sell a box, we sell peace of mind

Professional Associations & Certifications

  • Member of the BBB, Arizona Heat Pump Council, Green Mechanical Council, NATE certified Technicians
  • Certified Contractor for SRP, APS and Southwest Gas

Serviced Areas

  • Mesa, Gilbert, Chandler, Phoenix, Apache Junction, Queen Creek, Fountain Hills, Paradise Valley, Tempe, Ahwatukee AZ

Payment Options

  • American Express, Debit Cards, Discover, Financing Available, MasterCard, Money Orders, Personal Checks, Travelers Checks, VISA

Contact Details

  Website
  Person Mark Mariano
  City Gilbert , AZ
  Zip Code 85242
  Address 1455 W Scott Ave
  Phone Number (480) 655-7575
  Fax 480-892-8739

Business Representative

Mark Mariano

Office Manager

Products & Services

Air conditioning is certainly a luxury, might just be a necessity, and is definitely a life-changer. Improving home comfort, reducing humidity, purifying the air you breathe, promoting an enjoyable night’s sleep are all ways a cooling system will better your life. As your local cooling experts, Collins Comfort Masters provides premier equipment, the latest technology and most advanced features at affordable prices. We are a Lennox Premier Dealer, distinguished for delivering exceptional service and 100% commitment to customer satisfaction. We know how to keep you cool, season after season, without stressing your budget.

Our team of servicemen are factory trained and NATE-certified, having completed HVAC specific training in the latest techniques, sophisticated advancements and equipment. Through comprehensive testing, recognized throughout the HVAC industry, our technicians have validated their expertise and are qualified to install the most energy efficient and environmentally responsible models on the market. With SEER (seasonal energy efficiency ratio) ratings far surpassing the national allowable minimum of 13.


Thorough service sets Collins Comfort Masters apart from our competitors. When you call us for repair, our technicians will perform a full-system analysis, identifying any potential issues, cleaning interior components and maximizing efficiency. We work on all makes and models, regardless of age, and do our best to not only repair the immediate problem but also safeguard against future malfunctions. We strive to return your equipment to full-capacity cooling to deliver precise temperature control, quiet operation, reduced energy costs, humidity control and system longevity. Our goal is to keep you comfortable.

The men that installed our new comfort system did a great job, they were polite, effecient, and took care to clean up any mess involved with the installation. They explained how the new system worked and answered our questions. The follow up a week later was to see if there were any problems and again the system was checked and any concernes addressed. They did an excellent job.

Value for moneyYes
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business
  • Get the job done right.

Most professional and reliable Company.

Value for moneyMost Professional and Reliable.
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

I can't talk enough about what a wonderful company this is. I had them install a new a/c unit last year and everyone was very professional. Today John Lopez came to do the first maintanence check on it. He was very professional and explained exactly what he did. If anyone is looking for a great company to do business with you will not be disappointed by Collins Comfort Masters.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business
  • service, professionalism, attitude, quality of delivery

I was looking for 4 replacement central air conditioners for a fourplex that I own. I stopped by the Air Conditioning booth at Costco, and signed up for an appointment for a quote. 3 days later, on a Wednesday, Garrett from Collins Comfort Masters came to my property. He explained the solution he was proposing for my property (replacing gas packs with Lennox heat pumps), how the work would be done, exactly what it would cost, and how they would be installed. After receiving quotes from 2 other companies, I decided to go with Costco / Collins Comfort. Installation was promptly scheduled for the following Monday.

The installers showed up right on time. Daniel, Javier, Armondo, and Chris B explained what they were going to do, and promptly set about their work. They were friendly, professional, willing to entertain my questions and accommodate my requests. All 4 units were installed by 3:00 pm. They invited me up on the roof to inspect the finished product. I found the work was done in an excellent fashion – I was truly impressed.
From the booth at Costco to the sales call to the installation, every contact was professionally and superbly done. I highly recommend Costco/Collins Comfort Masters for your air conditioning needs.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business
  • Courteous, knowledgeable, friendly technician
  • Nothing yet!

Finally, a company that cares about the customer. I have worked with Collins Comfort since the beginning of this Summer. I am very pleased to share that this company sets a new standard of what to expect from your HVAC company. From wearing booties in my house to walking me through and even showing me what the problem was to receiving a follow up call a week later to make sure I was satisfied......I am very impressed with what I have seen so far! I am very impressed with how this company operates. I will continue to use Collins Comfort and will recommend anytime I am given the chance. Thanks.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

Customer Testimonials

Ruben just left our residence and it is almost 6:00 PM, and is totally dark out. He stayed with the repair of our heat pump until he had it running.
Thank you so much for having a company that truly cares about customers - and "after the sale" is when that really counts!


Paul serviced my AC/Heating unit today as he did about a year ago. Not too common in today's society unfortunately, , but I found Paul to be a real gentleman, careful, pleasant, accommodating, and patient with my unusual situation, as well as being informative and I'm sure quite expert in his field. Thank You.


Randy, the sales representative was helpful in determining what system best suited our needs. Brent, Armando and Derek were neat and professional in their installation. John, the senior tech, was helpful in showing us how to use the "smart" thermostat. We are pleased with our experience with this company.


Reliable, on time and reasonable service by outstanding technician. Fred, the technician always explains everything he does and the condition of my unit and offer suggestions as needed. He has been servicing my unit for several years and I've experienced nothing but quality work and keeping my unit working without any additional repairs. They notify me if there's a special going on for any of the semi annual check-ups that I maintain. I highly recommend this company and Fred their technician.


We just had two new air conditioners installed the Collins Comfort and there were a couple of adjustments needed. I called on a Friday and they were at my house early Monday. Don was quick, efficient and polite and took care of my issues with in no time. We could not be happier!!


Just had the one year service appointment with Collins. John Lopez could not have been more professional/accommodating. Solved 2 issues for us at no additional cost to the one year service fee. We originally had the A/C unit installed by Collins through the Costco program. We have been happy with all of our experiences and would highly recommend.


One of the smartest decisions I ever made was to sign up for a service plan with Collins Comfort Masters!! I have relied on their expertise for over 6 years and never once did I ever question my judgement! Their representatives (service men, plumbers, etc.), are polite, courteous, professional and extremely knowledgeable. Twice this company has come to my aid when it was despirately needed. Once in 112 degree temperature when my air conditioning unit quit and today when my water pressure was deemed extremely high. Today’s technician, Juan, explained the ramifications of high water pressure, showed me how he measured for it and explained the different approaches we could take for fixing it. He replaced the unit (involved cutting pipe, sauntering, etc.), and did a marvelous job. I recommend this company highly!!!!


Collins Comfort Master has taken care of both my personal units and my own clients. They have always given me straight and honest advice on my A/c HVAC repairs and maintenance. They have been always on time to their scheduled appointments. Dave Dunbar is always friendly, and a competent A/C technician.


We have been with Collins for many years and have great service. We are very impress with their tech, Matthew Hessler, who came to Check our air conditioner this time. He explained everything he was doing and then sent us a printout of everything he checked. Plus he was very professional and polite.


Thank you Collins Comfort Masters for repairing my air conditioner in a timely and efficient manner. You honored your word and guarantee of quality to the highest of standards. Thank you so much! And Fred Medina (repairman), you are awesome! Thank you for your professionalism. I highly recommend you and this company.

Photo Book

Social Activity

Have you thought about adding solar to your home? Your wallet will thank you. Learn more here: http://bit.ly/1U7CcXg
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Eliminate noise where you can and use a small piece of weather stripping to soften the slam of a heavy door and keep your home quiet.
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Reminder: Vacuuming the duct behind your clothes dryer can extend its life as well as prevent overheating.
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The days of hassling with your thermostat are over. The iComfort® S30 will adapt to your daily routine and provide you with a comfortable home. http://po.st/vvMCDb
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Don't suffer from indoor air quality issues. Find out how Lennox can provide a healthy climate for your home. http://po.st/kMberv
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February is American Heart Month. What steps are you taking to keep your heart beating strong?
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Tip: Covering outlets and sealing lightbulb cans in ceilings can help prevent warm air from escaping during the winter.
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If you've purchased a Lennox system recently, make sure to register your product. Some units may qualify for extended warranties. http://po.st/5x5J42
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