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Since we opened our doors over 40 years ago, many homeowners have found a "home" with us. That's because we focus on giving our customers a level of service that exceeds what we would expect for our own homes. It's part of what we call "Delivering Comfort Your Way."

If you're in Frisco, Plano, Carrollton, Flower Mound, Lewisville, Highland Village, Coppell, Little Elm, The Colony, or any other part of North Dallas, we're ready to help with your furnace or AC repair, replacement or installation!Live in Frisco or anywhere else in North Dallas?
Services
Whether you have a Carrier air conditioning system, a Trane ac unit, a Goodman, Lennox, or any other brand, our trained professionals can solve your a/c comfort needs. Call Colony to service or repair your air conditioning system and receive these benefits:. Thoroughly stocked service vehicles. Our rolling mini-warehouses are stocked with parts to solve most air conditioning problems on the spot without making lengthy trips to supply houses which means faster overall cooling comfort for you.Family-friendly and security-screened service technicians.
Regularly scheduled maintenance is proven to be the best investment to protect your heating and cooling system. Air conditioning and heating systems that are maintained annually experience considerably fewer breakdowns. Maintained systems work at peak efficiency year in and year out. On the other hand, lack of maintenance can really take its toll.
Most heating and cooling systems still use a basic air filter. These filters were originally designed to protect the equipment and not the people served by the equipment. The average air filter is only capable of removing 3-5% of the particles that pass through it. Today, however, there are several types of air filters available in various efficiencies that can help you filter the air in your home. If you suffer from allergies, asthma, hay fever or other breathing difficulties, there is an air filter that can help you.
Ordinary furnace filters trap only the largest particles, sometimes as little as 3%. The Media Filtering System provides a filtering efficiency of up to 25% for visible and invisible airborne particles including pollen, spores, most bacteria varieties, even most insecticide dusts.
Reviews (15)
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Malinda O'Brien
Jun 12, 2022
We have a plan with Colony Air Conditioning & Heating. They have kept our AC running for 8 years. The unit was there when we purchased our home, so it is at least 15 years old. Our air conditioning went out on the hottest day of the year! 103, dangerous heat. It was 95 degrees in the house. Frank was able to come out the same day (on a Sunday) to get us back up and running! I'm so glad I've trusted this company with my unit!
Dave Robertson
Jun 11, 2022
Tony, from Colony A/C, was terrific. Very professional and friendly. He found one issue we were unaware of and did a diagnostic on another intermittent problem we were having. He was able to explain both in simple terms. He was right on time and stayed until the job was done thorougly without any sign of being rushed. Overall, great service!
St Call
Jun 07, 2022
We have used The Colony AC for years. They have always provided exceptional service. We just had our entire AC and heating system replaced. The team that served us was outstanding. Manny, Jeff, Kevin, Beto, and Lewis were fabulous. They were professional, responsive, respectful, and all-around enjoyable. You could not have asked for a better experience.

I have recommended The Colony Heat and Air for years to friends and family. It will be our pleasure to continue to speak well of such a deserving group. Thank you to all your team for such a marvelous experience.
Bob Coplan
Apr 22, 2022
Very impressed with Manny and his entire team, who today installed a heat exchanger in the attic and a new Carrier A/C unit outside. They were polite, professional, and knowledgeable. They answered our questions, worked steadily and got the job done in one day. Remains to be seen how the system operates, but so far I am very happy with Colony, Manny, and everyone else I have dealt with at Colony.
Linda Larkin
Mar 04, 2022
Tim Strickland was wonderful! He did our fall check up and installed two air purifiers. He did a very thorough job on our check up inside and outside. He did an excellent job of differentiating between our two air purifier options and explaining how each one works. He answered all our questions about the air purifiers and other questions that we had about our HVAC.

He is knowledgeable, thoroughly, professional, patient and very good at his job. We have been using the Colony AC and Heating for many years. We have always been very happy with this company.
Jordan Byrd
Mar 01, 2022
Ben with Colony Air Conditioning and Heating is the best of the best. Professional, punctual, kind, and knowledgeable. Does a great job, very courteous, and has a great personality! If I got to pick who came out to my house each time for service, I would choose Ben each time! The communication by this company is exceptional and the follow-up is on point. Highest recommendation possible!
Valarie Roberson
Feb 17, 2022
We've used Colony AC & Heating for over 5 years now and are always pleased with their professionalism and the level of service they provide. From the customer service agents to the technicians that are dispatched to your home, they're always courteous, pleasant and helpful. Service: A/C system maintenance
A. Resendez
Jan 21, 2022
I was referred to Colony Air by my neighbor whose family has been a customer of theirs for over a decade. The process from start to finish was seamless. Making an appointment was quick and easy. Before the tech came out, a call was made to ensure we were home, and a text was sent with the name and picture of the technician. This is a great security feature so you can recognize the technician and you know you're opening your door to the right people.

My technician was Brett S. and he was awesome! He asked questions about the issue I was having and took a look at my furnace. After he diagnosed the issue, he showed me pictures and explained to me solutions and costs. He answered all of my questions and fixed my heater. Brett S. Was very professional and friendly. Thank you so much for a great experience!
Norma James
Nov 18, 2021
I have used the Colony Air for years and they always have courteous and knowledgeable technicians. They are more than willing to answer any questions and to me are unbiased about recommendations that are helpful when asked. Today, Charlie performed my heating maintenance and he was very courteous and helped ease my concerns I had about what I thought were condensation issues. Turned out, it was a normal process during cooling.

The Colony Air have excellent technicians and awesome customer support who always keep you informed about who and when your technician will arrive. Thank you Colony Air for consistent great service over the years. Norma
Sue Mays
Mar 31, 2021
Super pleased with the professionalism and courtesy of the company and employees. Emilio was here for a check up on my service plan and as always very helpful. Last fall we installed ion air purifiers and upgraded my filters and that has helped with dust in my home. The quality of service and consistency is superb. Thanks so much!
Terri Rose
Feb 18, 2021
During this weather crisis, plus everything else, Emilio was punctual, intelligent, and worked quickly to get my system up and running. He let me know what was failing, it is an old system, but others have tried to sell me a new system, rather then service/repair this old one. As soon as Wells Fargo frees up home equity loans, I'm going with Colony Air Cond&Heat.
Shawna Russell
Nov 12, 2020
I’ve been using Colony Air Conditioning & Heating for 8 years. Bobby came out today to do routine maintenance on my heater. He was very professional, honest, and patiently explained options for making my heater more efficient. Very satisfied with his service and will recommend to friends and neighbors.
Heather Ervin Falco
Aug 31, 2020
Excellent work and service during routine or emergency times. Been doing business with The Colony AC as long as they have been here. Highly recommended! Prompt arrivals and good prices. Everything is always explained. Service plans are affordable and a must. Thank you for your service!
Oakley Smith
Jun 17, 2020
I stumbled across a hard decision. I am an unemployed movie theater usher so funds are always limited. Living in Texas is hot. Sometimes the heat is unbearable. My decision involved either purchasing a new ufo detector or getting my air conditioner checked and tuned up. Needless to say since you are reading this review on the colony air conditioning, you can tell what choice I made.

The process was seamless and the customer interaction from scheduling the appointment to the service being completed was out of this world! I have called other big name companies Orville Redenbacher Popcorn, Charmin, and Sutter Home Wineries. I spoke with top executives at each company, and they wanted nothing to do with hearing me out. I had no such experience with Elaine, Logan, and Emilio, at the colony ac.

They treated me better than a fat kid does his lunch. I’m so glad I made the choice to get my ac checked instead of purchasing a new ufo detector. Now I can repair my old one in a nice cool house.
Andrew Davies
Jan 03, 2020
We recently had Frank come by the house and check out issues we were having with our furnace. Long story short, another company came by the day before and told us it would cost $10K to replace the entire system. They spent 5 mins or less in the attic and came to this conclusion. We wanted a second opinion. Frank with The Colony A/C spent 15-20 minutes accessing the issue, determined the issue was a minor fix (needed to clean a sensor) and had it finished promptly.

The fix cost less than $100. We decided to sign up for the maintenance plan and look forward to working with only The Colony A/C in the future! We are very happy that several friends recommended them!