Environment Masters

Service tech did a great job. He was so knowledgeable about his profession that we bought a service contract. Thank you Daniel, Ray and Debra Shaffer Service: Ductless heating & A/C services

Wow! Called at 7pm on a week that we had a heat advisory so I know they were already super busy! They came out THE SAME night and did not have to do that. They fixed the AC, saved us a sleepless night and charged a VERY affordable and fair rate. The technician, Daniel, was very professional and so friendly. We literally could not have had a better experience. Thank you so much, environment Masters! What a wonderful company.

We called first thing on Monday morning. Before lunch dispatch called to say a tech was headed our way! A/C Technician Daniel L. was professional & knowledgeable. He was able to get our A/C unit back up & cooling! He also made informed recommendations. Environment Masters is the BEST! Service: A/C system repair

I called for service on Monday and get scheduled for Wednesday. On Tuesday afternoon I get a call from technician at 4:30pm confirming my appointment for Wednesday morning. On Wednesday morning I get a message that they need to reschedule my appointment because someone called in sick. Unless they have only one Plummer that is not acceptable for me. I had rescheduled my time to accommodate them.

Brian did a great job. Very professional and helpful. I will definitely use them again! Service: Plumbing leak detection

This was my second time to use Environment Masters. They sent out Brian on the second occasion to address my issues. He was very personable and knowledgeable. I was extremely pleased with his work. I would highly recommend this company. Services: Drain cleaning, Plumbing pipe repair

Tim was so very nice and helpful. Told me everything was fine with my heating. I could not have ask for anyone to have explained things better than he did. The two young ladies that I talked to at the office the day before were so nice and sweet. Yes I will keep useing them. Service: Heating system maintenance

I had a problem with my hot water heater leaking. Not only did they respond way before I expected them to, they did a quality job and did it in a timely manner. Friendly, efficient, and gave accurate and good advice. I highly recommend Environment Masters and you will very fortunate if your tech is Brian C. Thanks, Brian! Services: Water heater installation, Water heater repair

They were great! Came when no one else would. Service was efficient, professional, and timely. And the price was well within what I expected (hot water heater replacement). Will continue to use, and would highly recommend.

Daniel was the best plumber I've ever used. Super professional, very personable, and dedicated to finding and fixing the issue. Kayla, the young lady that took the call and arranged the visit, was super sweet and very helpful. I will continue to use this company in the future. I highly recommend. Service: Plumbing leak detection

I have to say the company was awesome in coming out quickly after I called regarding the top unit tub leaking through the ceiling of the bottom unit. They were there a couple hours later on a Friday after 6pm to assess the issue. For that I had to leave them at least 4 star. I didnt give 5 stars because the cost to assess the problem cost $200! I thought that was very high because other companies I used cost $75-$100 to come out.

They charged me for a commercial unit cause the building has 4 units which I thought was strange but it was an emergency and I wasn't in a place to argue. I decided not to go with them for the repair because their estimate was a couple hundred dollars more then another pluming company and since I paid so much for that assessment I need to keep the repair cost down.

My experience w Environment Masters as a whole has been excellent. Timothy did a fantastic job. He had to replace a bad circuit board, motor capacitor and he ran new wire to my thermostat so I could operate just the FAN mode only. The staff has always kept me informed for scheduled appointments and when techs will arrive. Services: Repair HVAC, Heating system repair

Travis quickly diagnosed and repaired our AC problem. As the weather has been especially hot these past few days, we really appreciate Environment Master's prompt service. Many thanks!

Ok Yelp readers. I am new to Madison, MS and my garbage disposal broke. I reached out to Environment Master today July 6, 2020, and they responded within three hours. Great! The technician and his assistant were friendly and helpful. OK. The office explains they could not give me an estimate to install the disposal because the technician needed to evaluate the problem.

She made it sound like it was mandatory. The person at Environment Master schedule an appointment, BUT did not tell me is that it would be a $100.00 service call. Well, the disposal they wanted to sell me was $542.00. Yeah right, NO! The high-end disposals at Lowes, Homedepot and Supply.com are $185 - $200. I paid the $100.00 service call and ask that you don't make the mistake I made in not asking the cost of the mandatory service call. UPDATE.

Within 10 mins of the above post. Environment Master called me regarding my complaint. They apologized for the misunderstanding and with grace and responsive customer service refunded my money. They have warranted at some later date my business. Give them a try, the technician was very responsive. Thanks for the help.

GREAT experience with Daniel Francis from Environmental Masters. Thank heavens we finally found this reputable and honest plumbing company. We have a home warranty that forced us to initially use another company (Drain Go) that did unnecessary and overpriced work that we had to pay for out of pocket.and didn't even fix all of our issues after paying a price gouging $7425 during the Covid-19 pandemic. DrainGo said we had to have an outside cleanout access point installed ($3200) because they couldn't locate one to put a camera through. (Daniel of Environmental Masters later located SIX access points to main line under our house.) Environmental Masters would have charged a third of Drain Go's overinflated price.

Our son is a doctor and had to have workable indoor plumbing so he could come home briefly to shower, eat and sleep before racing back to patients in the hospital. Yesterday, DrainGo returned to our house after we voiced our displeasure of still not having a workable kitchen sink after paying $7425 and they wanted another $3100 for "additional undetected" repairs.

We declined any further services from them and instead contacted Environmental Masters.where Daniel quoted us @$900 to complete the entire job. Thank you Daniel for your ethical and professional workmanship. You're a true asset to your community and company. Senator Michael & Vickey McLendon

Joshua was prompt, courteous, knowledgeable and professional. I was very satisfied and would definitely recommend him.

Great service! Polite and courteous! Employee Jesse McAdams went out of his way to make sure all our problems were solved! Thank you!

We had Environment Masters install a new central A/C and heat system as ours was worn out. From sales to installation, I was totally pleased. The salesperson knew all the factors to take into account to "right size" the system to our house based on house size, orientation to the sun, windows, etc. They provided 3 different quotes based on different system efficiencies and left them with us to decide.

Once we made our choice, they were back 2 days later with the entire system. This is when I became totally impressed. During installation, a number of issues were found with my ductwork. Many areas where I had leaks were found. The worst was on the intake to the entire unit (plenum). There was a 1" wide and 3 ft long gap in the plenum that was allowing super hot and humid air to get sucked into the system - only cool air from inside the house is supposed to enter here.

This was from the previous installation of my old system. This meant my A/C unit had been working to cool super hot attic air that should have never entered the unit - drastically reducing any efficiency. I hate to think about how much extra that gap cost me over the years! They also discovered leaks in the supply ducts that was allowing cool air to blow into the attic, again making the unit work harder.

The technicians also noted a lack of enough vents in my house. A large master closet on an outside wall with no vent for example. They also recommended an additional vent in our master bedroom. Environment Masters performed all of the duct sealing at the same quoted price, even though it was not accounted for in the initial bill. They did charge to add the two new vents but it was VERY fair and each area they recommended were hot spots we had noticed for years.

I was informed that the blower that was selected to be used in the system was out of stock so they upsized to a larger blower. This was a multi speed blower that was much more efficient and again, it was provided at no additional charge to avoid a delay in my installation. The entire crew was professional, helpful, full of information and constantly looking for ways to make the installation as efficient as possible.

When they left, there was not a speck of dust to show they'd been there. Our house cools and heats so much more evenly now. We love the smart thermostat! And, efficiency? We are on budget billing so our electric bill is pretty consistent. Before the new system, our bill was $130/month. Now, it's $85. There were a couple of adjustments that had to be made after installation (like de-rating the fan even more and getting the thermostat dialed in).

Every one of these adjustments was handled at no cost and the techs showed as scheduled. We were also told that the manufacturer was offering a free warranty extension and Environment Masters helped us get the paperwork submitted for that as well. The owner even called after the installation to ask if we were happy. It is so hard to find honest contractors. This is one, no questions asked.

As always, Environment Masters’ technician was excellent. Corey did a very thorough inspection and provided our quarterly service. I always recommend EM for HVAC and plumbing needs. They are a stand up company that stands by their customers.

I have had many problems, for years, but finally decided to get something done. Moses, a very nice young man, came out today and and repaired several problems. He was on time, cleaned up, and was very professional. I am VERY PLEASED!

Environment Masters is a fantastic company. They go above and beyond for their customers.we love our new system and they made us feel valued throughout the process.

A/C quit cooling on Memorial Day. We called and Josh was here in about an hour and got us back going very quickly. Very personable guy. We've always had good service from you guys. Keep up the good work. Thanks Josh.

Didn't really want to get a whole new system, but mine was 20 years old so it was time. Went through Lowes who contracted Environment Masters to install a new Lennox system. Very pleased so far. Corey and Arturo did my install and they were very professional, courteous, and knew their stuff.

I am very well pleased with the professional and courteous manner Don M. exhibited while performing my spring maintenance. I am going to book him for this fall. We always recommend EMI for new installation or maintenance. Thanks for have wonderful employees.

Environment Masters never disappoints! Excellent service and wonderful Techs who are very knowledgeable, helpful, friendly and polite.

Environment Masters recently installed a new HVAC system in our home, and I thought they did an outstanding job! Before the new system the temperature in our house almost never dropped below 76 degrees (80 degrees on a hot day), but our new system keeps our house quite cool. We worked with their salesman, Ben, to decide what new system we would need, and he was very considerate and helpful. The technicians, James and Kirk, arrived right on time, worked quickly, and did a great job cleaning up everything afterwards. I really have no complaints!

I scheduled an appointment at 8:30 in the morning. I wasn't contacted until 3:00 in the afternoon telling me I could be served, leaving me no time to find a different repair service for the day.