Evergreen Home Heating & Energy is the residential division of Evergreen Refrigeration. Founded in 1975, Evergreen Refrigeration is one of the few original Puget Sound Energy Heat Pump Grant contractors still in business today. Over several decades, our company has become our region's leading commercial design-build HVAC firm.When it comes to energy, we are seeing a firestorm of changes in our country today. All of these changes can leave consumers confused and uninformed, putting them at risk of shelling out thousands of dollars needlessly. We work exhaustively with federal, state, and local governments, HVAC equipment manufacturers, and Puget Sound area utility companies to insure our customers are receiving every savings possible. This includes government stimulus incentives for HVAC, utility company rebates, and manufacturer rebates and incentives. Through Evergreen Home Heating and Energy's collaborative efforts, our customers will always be ahead of the curve!
Our mission is to make Puget Sound area homes the most energy efficient, comfortable homes in the country. Through our decades of knowledge and expertise, along with innovative and cutting edge technologies, we believe we are the HVAC company that will make this goal a reality.
Served areas
- King County WA, Pierce County WA
Associations and certifications
- ACCA
- ABC
- PTCS
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Service & Repair
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We are the Puget Sound's choice for service and repair on home heating, air conditioning, and HVAC systems. We have the best service technicians in the business, which is why we back all of our work with a 100% guarantee. If you are having problems with your gas furnace, air conditioning, heat pump, ductless heat pump, or hot water heater, we'll have a professional service tech out to your home within hours. We offer the following services:
Furnace and Air Conditioning Repair
Heat Pump Repair
Precision Tune Ups
24 Hour Emergency Service
Flat Rate Pricing
Professional Service Technicians: Screened and ID Badged
Don't wait days for service! Call us now!
We'll work with you to help you choose the best solution for your home and your family based on your comfort needs, budget, and return on investment opportunities from energy savings. We install your system with care and precision. We review the installation with you to make sure you received the quality craftmanship you expected.
Evergreen Home Heating and Energy's mission is to make Puget Sound area homes the most energy efficient, comfortable homes in the country. Through our decades of knowledge and expertise, along with innovative and cutting edge technologies, we believe we are the HVAC company that will make this goal a reality.
With an Evergreen Free Informational Estimate with Home Energy Evaluation, we can help you learn how to make your home a more efficient and comfortable place. Depending on your current heating and cooling system, we may be able to help you save money each and every month while increasing your home's comfort level.
Maintenance is a very important part of keeping one of your home's most expensive investments from turning into an unnecessary cost. Similar to a car, taking good care of your home's total comfort system makes good, economic sense and can save you a lot of money and heartache over the life of your equipment.
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Reviews (44)
Pamela Downing
May 20, 2022
Jonathan Halperin
May 13, 2022
We want to deeply appreciate the folks at Evergreen for their excellent service installing our new furnace. This was a challenging experience, largely because of the pandemic and supply chain shortages. HVAC supplies are hard to find and Evergreen worked diligently to locate the needed components. After the first install, they came out to adjust the system, which is when they discovered a loud cracking sound from the new unit.
They worked with the manufacturer to, rather than repair it, actually completely replace it at no charge, which was a great relief to us - these systems are not cheap. A special shout-out to Chris O and Victoria G for supporting us so well along the way!
They worked with the manufacturer to, rather than repair it, actually completely replace it at no charge, which was a great relief to us - these systems are not cheap. A special shout-out to Chris O and Victoria G for supporting us so well along the way!
Brendan Ebers
Apr 12, 2022
Installation was a series of disasters and they've made no effort to fix issues we've had with the system. We had an air handler and mini split installed in our home - replacing a dying gas furnace. We've had them nearly a year now. John meticulously measured our home and took notes on insulation, windows, doors, etc to make an accurate assessment of how much heating we need.
I was impressed, it was much more methodical than our other bids. Useful? No. It can't keep up in the summer and the system just decides to stop randomly in the winter, taking up to several hours to heat in the morning. The installation was a series of "uh oh, this doesn't fit" from the air handler to the electrical box to the outdoor unit followed by panic and theories about cutting up huge wholes in walls or installing a system that was $12K more expensive.
The included annual tune up I explained how the system would intermittently stop running when it was on auto and should've been heating, but the tech blew me off - if that happens then manually turn the fan on? I showed the water trail where our wall mounted unit drips when cooling. Tech checked that the drip pan isn't leaking and shrugged it off as condensation. I figured it's condensation, but it should be going into the pan and not leaving water streaks down the wall.
I was impressed, it was much more methodical than our other bids. Useful? No. It can't keep up in the summer and the system just decides to stop randomly in the winter, taking up to several hours to heat in the morning. The installation was a series of "uh oh, this doesn't fit" from the air handler to the electrical box to the outdoor unit followed by panic and theories about cutting up huge wholes in walls or installing a system that was $12K more expensive.
The included annual tune up I explained how the system would intermittently stop running when it was on auto and should've been heating, but the tech blew me off - if that happens then manually turn the fan on? I showed the water trail where our wall mounted unit drips when cooling. Tech checked that the drip pan isn't leaking and shrugged it off as condensation. I figured it's condensation, but it should be going into the pan and not leaving water streaks down the wall.
Dean Kralios
Apr 04, 2022
Our furnace unexpectedly stopped working. We called Evergreen Home Heating & Energy had a technician out to our home the same day we called to address the problem. Everyone we spoke with was courteous, helpful, and professional. We really appreciated the responsiveness. Service: Heating system maintenance
Kent Edwards
Mar 23, 2022
The service we received from EHH&E for maintenance or a cleaning on our furnace was always prompt, courteous, and reasonably priced. When we decided to have AC installed naturally we went with Evergreen. During our research stage, Scott patiently answered all of our questions no matter how many times we may have asked them, he was very knowledgeable, and he was quick to respond when we left a message.
The installation went very smoothly. James provided heaters for the time period we would be without heat. He always wore a mask which I appreciated and he took his shoes off when he came into the house. He gave a thorough explanation of how the unit works and operating instructions. And, the area was left clean after the work was done.
The installation went very smoothly. James provided heaters for the time period we would be without heat. He always wore a mask which I appreciated and he took his shoes off when he came into the house. He gave a thorough explanation of how the unit works and operating instructions. And, the area was left clean after the work was done.
John Maloney
Feb 19, 2022
Alec came early to estimate a gas furnace upgrade replacement. I couldn't have asked for a better person. He carefully explained all of my options and details needed to install a much needed efficiency upgrade to 96%. He was completely knowledgeable about most of the possible products in the marketplace. We subsequently have been communicating over details that i want to change.
He answers me immediately with the many options possible. I have 1 more estimate to view and am ready to make a commitment. Victoria in the office is the best person I've dealt with in decades. Her assistance has been fabulous. Give her a raise.
He answers me immediately with the many options possible. I have 1 more estimate to view and am ready to make a commitment. Victoria in the office is the best person I've dealt with in decades. Her assistance has been fabulous. Give her a raise.
Julia Robinson
Feb 18, 2022
A technician named Chris from Evergreen home heating Finally came and looked at my heat pump and diagnosed a coolant Leak. I already knew that it had a coolant Leak. So nothing really was accomplished on that visit except is that visit except charging me for the diagnosis for the diagnosis which I already knew. There's was supposed to be an estimate given to me via email yeah email.
That was 4 days ago. There is still no estimate in my email email and I have been unable to reach the company by phone. My bedrooms have no heat in them and I am freezing. Is my threezone Mini split mitsubishi heat pump Has an insufficient amount of coolant and does not provide any heat at all to my bedrooms. I honestly feel that it is Is fraudulent for them to charge me for a diagnostic and then Is fail to respond with an estimate.
That was 4 days ago. There is still no estimate in my email email and I have been unable to reach the company by phone. My bedrooms have no heat in them and I am freezing. Is my threezone Mini split mitsubishi heat pump Has an insufficient amount of coolant and does not provide any heat at all to my bedrooms. I honestly feel that it is Is fraudulent for them to charge me for a diagnostic and then Is fail to respond with an estimate.
Ray Allan
Jan 08, 2022
We had a great experience working with Evergreen to have heat/AC mini splits installed. The initial consult recommended a single large outdoor unit, but then when instalation started they saw that this would end up covering the back of our home with venting. They quickly pivoted to 2 separate outdoor units at minimal extra cost. The installation process was quick and the work done to high standards. They even sent their electrician back after we were all done (and paid) to help fix an issue with our car charger that was relatd to the install.
Ryan Reilly
Jan 07, 2022
We appreciate Evergreen. We have had nothing but positive experiences. We had a cancellation on a previously scheduled tune up on our heater system and rescheduling was not a problem. Evergreen called us regarding a customer cancellation and was able to get us an appointment sooner. Most of our experience with Evergreen has been through their tech Jesse.
He is fantastic. He defines professionalism, is warm, nonjudgmental, and has a splendid sense of humor. He is highly detail orientated and it's obvious he cares about the work he does. He explains everything well, walks you through the process, and never upsells or engages in high pressure sales. We love the fact that it has been Jesse each time with our service as opposed to a random dude each time.
I think that is one solid and tangible piece of evidence that Evergreen has class and cares about their customers. Many places preach customer service this customer service that, customer service is at the forefront of everything we do, blah blah blah. With Evergreen (and specifically Jesse) we have found that to be true. Which is increasingly rare. So with that we hope Jesse gets the multiple raises he deserves, and will continue to call and refer folks to Evergreen for heating needs.
He is fantastic. He defines professionalism, is warm, nonjudgmental, and has a splendid sense of humor. He is highly detail orientated and it's obvious he cares about the work he does. He explains everything well, walks you through the process, and never upsells or engages in high pressure sales. We love the fact that it has been Jesse each time with our service as opposed to a random dude each time.
I think that is one solid and tangible piece of evidence that Evergreen has class and cares about their customers. Many places preach customer service this customer service that, customer service is at the forefront of everything we do, blah blah blah. With Evergreen (and specifically Jesse) we have found that to be true. Which is increasingly rare. So with that we hope Jesse gets the multiple raises he deserves, and will continue to call and refer folks to Evergreen for heating needs.
Carrie Pluger
Jan 02, 2022
Frances Brown
Dec 13, 2021
Alec came to do a diagnostic on my furnace and was very knowledgeable. Due to circumstances I was advised that I would need a new furnace. He went the extra mile to check to see if they had a new furnace in stock and scheduled an install so that I would not be without heat. I would recommend Evergreen Home Heating to friends and family.
Lauren Dudley
Nov 21, 2021
Erin Moore
Oct 16, 2021
After kissing quite a few frogs in my quest to replace a once-trusted furnace maintenance and repair provider for my home, I found Evergreen a few years back and am beyond thrilled. They do NOT upsell, they are interested in maintenance and repair before replacement, and every tech who has entered my home has been knowledgeable, communicative, . patient, facile with diagnostics and repair, and unfailingly polite to my bossy terriers.
Today started just fine then the furnace stopped working, on a Friday naturally. I called and they scheduled me for their first opening on Monday but said they would slot in in sooner if circumstances permitted. A few hours later, I received a call that one.
Today started just fine then the furnace stopped working, on a Friday naturally. I called and they scheduled me for their first opening on Monday but said they would slot in in sooner if circumstances permitted. A few hours later, I received a call that one.
Jacquelyn Vail
Oct 08, 2021
Vanessa Doe
Oct 07, 2021
I scheduled with this company for someone to come and take a look at my thermostat, the indoor temperature has been off by few degrees. Furnance still works. The technician came, I told him the issue. He briefly checked and told me my furnace is working but will relocate my thermostat to a different area. The tech suggested replacing the thermostat.
The cleaning and diagnostic, in addition to the new thermostat cost me over $1,000. I agreed to have the tech install a new thermostat, hoping it would resolve the issue. I noticed the indoor temperature (after new thermostat installation) is still off, tech assured me it would adjust soon. Throughout the day, the indoor temperature remained the same, at night time, it increased by two degrees (74F).
I request Evergreen Heating and Cooling to do the right thing and not sell me product that it is not necessary and for it not to work. I demand your company sends someone else to recheck the work for free. I have a mom and young child who has asthma, I need the heat to kick in so they don't get sick. I thought having this company come would fix this but it doesn't. and only one task to do and still didn't do it right. Need help! Thank you!
The cleaning and diagnostic, in addition to the new thermostat cost me over $1,000. I agreed to have the tech install a new thermostat, hoping it would resolve the issue. I noticed the indoor temperature (after new thermostat installation) is still off, tech assured me it would adjust soon. Throughout the day, the indoor temperature remained the same, at night time, it increased by two degrees (74F).
I request Evergreen Heating and Cooling to do the right thing and not sell me product that it is not necessary and for it not to work. I demand your company sends someone else to recheck the work for free. I have a mom and young child who has asthma, I need the heat to kick in so they don't get sick. I thought having this company come would fix this but it doesn't. and only one task to do and still didn't do it right. Need help! Thank you!
Megan Smith
Oct 03, 2021
Scheduling was quick and easy. They were upfront about the service call fee and quoted repair costs before doing any work. Technician was friendly, communicated clearly and effectively of what they were doing and what we could expect. Even gave tips on how to improve our set-up if we wanted (above and beyond) and was considerate of our home (including our cats). Great company. Would highly recommend to friends and family.
Todd Black
Oct 01, 2021
Evergreen is a very dependable and professional HVAC firm. From my initial inquiry regarding a new system, which included a thorough discussion of systems best suit for our home, through installation, and just today the first post-install inspection, their office and field staff are friendly and experts in their business. Call them. You won't be disappointed.
Shane W.
Aug 27, 2021
Evergreen was phenomenal to work with. They were prompt with scheduling a visit to create a quote and following up with the actual quote. When it came to the install they were communicative, perfectly on time, super friendly/professional, they did a beautiful job and were wrapped up way ahead of schedule. We couldn't be happier. Services: Heating system installation, Ductless heating and AC services
Mark Shoop
Aug 20, 2021
Evergreen is easy to work with. I was able to set up a maintenance appointment via chat. The technician showed up on time and got the work done. He installed a furnace on my prior home and did a great job and I have used them for maintenance over the years. I highly recommend them. Service: Cleaning
Paul Agnelli
Jul 26, 2021
Our technician was extremely knowledgeable on AC systems and taught me many things! He explained everything from the parts I may need replacing, the current setup, and all possible solutions for future setups, should my current one fail, with pros and cons listed for each. I was extremely satisfied with his extensive knowledge and helpful support. Gave me lots to think about for next steps. Great job!
Carol Hoffman
Jul 08, 2021
Robert Lewis
Jun 03, 2021
Evergreen has kept me cool in the summer and warm in the winter for almost 20 years. Always quick to get me scheduled, always finds the problem. It was hot this week, and my ac went down, they were here in 48 hours and had the parts I needed for the repair. It's fixed, reasonable price, and I'm cool in the ax again. Thanks Evergreen
Nancy Vidlak
Jun 03, 2021
Efficient and effective. The team did a fine job. Curtis, Isaiah, Justine and there were two others ( did not get their names). They were very helpful and answered all questions. Would definitely recommend evergreen to anyone interested. Tried out the central air on this warm day. Works very well. Comfortable temperatures Every one knew their jobs and were well organized. Great teamwork!
Brian K.
May 20, 2021
Evergreen installed a heat pump at our house. They did a great job and were very professional. They actually went above and beyond what I was expecting in terms of organizing the area our furnace is. The team leader was great with communication and explained how everything worked in an easy to understand way. I could tell that he and his team were serious about high quality work from the way they talked with each other.
The front office helped with getting the inspections done and made it an easy process. They made scheduling everything really easy. The system they installed is working out great so far and really looking forward to having a cool house this summer.
The front office helped with getting the inspections done and made it an easy process. They made scheduling everything really easy. The system they installed is working out great so far and really looking forward to having a cool house this summer.
Connie Lencer
Apr 20, 2021
Michael Mann
Mar 11, 2021
Laura Gray
Dec 07, 2020
I have read very good reviews about Evegreen and decided to go with them to change my old oil furnace for new electric one and have air conditioning as well even here in Seattle we won't use it as much as in South states. It started very well, estimate was reasonable, work was done in August. End of October we used our new heating system for the. first time.
I am pleased how quiet Mitsubishi is. You hardly can hear the motor. That is all good I can say. But unfortunately i got a problem from the point I never was expecting. If you set temperature for 65 F, it is going up and up. It seems the thermostat has a mind of its own. The Kumo app sometimes not working, saying there is no WiFi but.
I am pleased how quiet Mitsubishi is. You hardly can hear the motor. That is all good I can say. But unfortunately i got a problem from the point I never was expecting. If you set temperature for 65 F, it is going up and up. It seems the thermostat has a mind of its own. The Kumo app sometimes not working, saying there is no WiFi but.
Valerie Wells
Nov 23, 2020
Alec came and did my one year maintenance today and I couldn't ask for a nicer, caring technician to service my system. We have had our Heating and Air Conditioning system for a year now and have been very pleased with the consistent room temperature throughout the house. The whole company, from front office support to the installers and follow up. technicians, have been very helpful and knowledgeable.
They treat their customers like family and are always available to answer questions, suggest new products or maintain their installations. I highly recommend Evergreen to anyone looking for new heating and air systems.
They treat their customers like family and are always available to answer questions, suggest new products or maintain their installations. I highly recommend Evergreen to anyone looking for new heating and air systems.
Steven Gorecki
Oct 09, 2020
Working with Evergreen to convert and old oil furnace heating system to an electric heat pump was a fantastic experience from start to finish. John Mott who helped design the new system worked with us patiently to come up with the most efficient and economic system that made sense for us and our house. The installation team was awesome and Don was equally amazing. We could be any happier and couldn't recommend them more highly.
Rexford N.
Dec 19, 2019
Linda Luster
Oct 31, 2019
Ed Holtgraves
Sep 25, 2019
Olivia Martinez
Aug 23, 2019
Evergreen was very professional company to work with, the sales person, electrician, and installers were all great. They arrived as scheduled, worked quietly, and completed the job as promised. Alec, final installer, was great and taught me how to control my new AC unit and finalized all lose ends. The City inspector complimented the Evergreen electrician's work!!
Evan Tucker
Jun 06, 2018
Stephanie Toothman
Josh Armour
Dawn Mere-Ama
Jim Polus
Trae and Victoria are as good as it gets! Whenever we call, Victoria gets us set up with our appointment. We ALWAYS have the tech at our house at the date and time Victoria promises. Our problem was a bit unusual - a furnace in a crawl space that had been flooded. We needed it checked out, as it had been shut off for several months.
Trae did everything we asked with no problems and no missteps. Polite, informative, well-spoken.
When we asked questions, Trae answered them clearly and understandably. I was in the service industry for a long time, and Trae is solid in every aspect of the job. To whoever hired Trae - good job! To Trae - good job! You know what you're doing!
Trae did everything we asked with no problems and no missteps. Polite, informative, well-spoken.
When we asked questions, Trae answered them clearly and understandably. I was in the service industry for a long time, and Trae is solid in every aspect of the job. To whoever hired Trae - good job! To Trae - good job! You know what you're doing!
Rosanna Pizarro Nobleza
We're very impressed with the customer service and the actual work provided by Evergreen. From the initial meeting with John Mott, sales comfort advisor, to the crew of 4, Anthony, Jake, Austin and Rick. Yes, I remember all your names. All 4 young men, were hard workers and talented in their craft/trade. Quite impressed with their work and the quality of work they did. The clean up was thorough. Job well done guys! Big thanks!
Charles
James
Teresa
Richard
Evergreen Home Heating ran some electrical wiring for me for a new heat/fan/light in my home master bath. Jeff the electrician from Evergreen was prompt, courteous, and great to work with. He really knows his profession. I'd call Evergreen again and will recommend him to others! Thanks guys for a job well done.
Sincerely, Cheryl
I want to commend the employees of Evergreen Home Heating & Energy for the professional quality of their work. I had requested two extra jobs that I am happy about as well. Sam, Matt, Jeff and Josh have been just terrific. It was a pleasure to have them be in my home today. They were patient when I asked them questions about steps in the installation which I appreciated.
I tried not to be too intrusive to their work, but it is fascinating to watch working people who have important skills. I hope so much that many residents of Seattle will be deciding to take advantage of the Federal Rebate on these Heat Pumps as well as the tax credit that the stimulus package is providing us. And, that IF they do, that they will contact Evergreen to have the work done.
I am certain that they will be pleased. I am looking forward to using this Heat Pump. I think that it is a good idea, and having watched the guys install it today, I know that it is going to work well for me and for the new owners when it is time for me to move to a retirement community
I tried not to be too intrusive to their work, but it is fascinating to watch working people who have important skills. I hope so much that many residents of Seattle will be deciding to take advantage of the Federal Rebate on these Heat Pumps as well as the tax credit that the stimulus package is providing us. And, that IF they do, that they will contact Evergreen to have the work done.
I am certain that they will be pleased. I am looking forward to using this Heat Pump. I think that it is a good idea, and having watched the guys install it today, I know that it is going to work well for me and for the new owners when it is time for me to move to a retirement community