We have no service call fees like most other companies proving that we are here to help our customers. We will diagnose the problem, look in the helping Hand price book for the cost of the repair (no inflating pricing because you live in a affluent area or drive nice cars) then its your decision if you want the repair done. If you simply don't want the repair done there is no charge.
We are always trying to help the local community out by repairing items of importance such as heating, cooling, and plumbing issues for senior citizens that are relying on social security to take care of them. HHS will simply repair their issues at no cost. We donate into our Helping Hand senior account monthly so we have the funding for these projects as they happen. You can help too, buy simply letting the tech know you want to donate, he will give a 10% discount to your repairs.
|City||Rancho Cucamonga, CA|
|Address||9155 Archibald Ave #108|
|Phone Number||(909) 615-3694|
Products & Services
No service call fees, we simply drive out, diagnose the problem, let the customer know what it will take to fix, and the rest is up to you. Helping Hand strives on repairing your AC as quickly as possible, our trucks are stocked with common parts that fail during those peak cooling times. Our technicians do not make pricing up, they all follow a price book so there is no price inflating at those most needed repair times.
- I would recommend this business
Sean was professional and prompt. I love his willingness to come out early so that I didn't miss an appointment with my client. I highly recommend him and his company. I find him and his company willingness to help others in need amazing.
|Value for money|
|Service & support|
When you read a Yelp review.... a lot of times it probably went well just for that customer and not for the many others, but I'm very very happy to say that it's not the same for HHS I hired to fix my ac and heater unit. Sean responded to my "help message about the ac and heater unit not working" early in a Saturday morning while other Repair Companies just wanted me to setup an appointment for them to see me the following weekdays. Sean was even flexible enough to come see me at my own convenient time, since I had a prior engagement early on the day! Immediately, Sean when to work on testing and figuring out the problem...and within minutes found the cause of the none functioning ac/heater unit. He proposed a solution to the problem and even made sure before proceeding with the job, that I was okay with the cost. Half an hour later everything was fix, running well, and even given me some good tips on how to maintain my ac/heater unit.
The bottom line is that Sean and his company Helping Hand Services (HHS) is legitimately a knowledgeable, honest, dependable, and low costing ac/heater repair services you can call whenever you have a heating and/or cooling problem in your house or business! I am very happy and thankful for Sean for doing an awesome job on his visit to my house. And I would Definitely Recommend HHS for any of your heating and cooling problems!
Great customer service. Friendly and fair. Sean and his partner stayed until the job was 100 percent. I would HIGHLY recommend this company. They have a new customer for life. A job well done
Sean is the AC technician I truly trust. He is professional and friendly. He always places customers need on top, diagnosing problems thoroughly and fixing the problems with minimal cost, instead of magnifying a problem or selling you a new AC system.
Quite a few years ago my home AC was leaking water and the AC company I called told me to replace it. Then I found Sean and he fixed it with a very reasonable cost. I also used Sean for a rental property. He is always reliable.
Last night we came back from vacation and found the AC stopped working. The highest temperature today would be 97 F. I was panic and texted Sean early morning. He was so nice and squeezed me in for today during his lunch break. He has magic fingers and fixed the problem in a few minutes. He didn't charge me for this job. Sean is a life-saver every time when I have a problem with AC.
I recommend you call Sean or Ryan at Helping Hands first and save yourself a lot of time and trouble finding reliable, fair-priced professional HVAC services delivered timely and politely with intelligence , patience and good nature. All my questions and concerns were addressed. Look at the reviews here on YELP, I will call or recommend Helping Hands confidently. Thank you for your excellent service.
I came home from being out of town for a few days and my ac compressor was extremely loud and the fan wasn't turning. I called several companies and was told in four days or a week they could look at my problem since we have a week of over 100 degree weather and AC companies were backed up. I got a call back from Helping Hand Services within an hour and they said they would be there the next day. I was thrilled, but then got a call back an hour later that they had a cancellation and could fit me in the next 20 minutes. They were on time , friendly, professional and quickly assessed the problem. I will have AC tonight due to their kindness.