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HERO Heating & Air We also service Lawrenceville, Auburn, and Hoschton GA for their furnace repair needs as well! To help reduce emergencies, we offer HVAC maintenance services to keep your comfort system running at peak performance. Our priority has always been our loyal and dedicated customers. Rest assured that HERO Heating & Air will bring you back to comfort, allowing you to stay cool during summer and cozy during the cold season.
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Services We are service professionals! As licensed contractors and specialists in the field of heating and air conditioning, we have the tools, the equipment, and the experience to keep your equipment running smoothly all year long. If it is emergency service that you need, we are available to assist you! To help reduce service emergencies, we offer service agreements to keep your comfort system running at peak performance.
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As a Bryant® dealer, with a wide variety of products to choose from, we can keep your family healthy and feeling comfortable all year long. We carry a complete line of indoor comfort equipment with innovations that raise the standards of comfort and reliability, including air conditioners, heat pumps, gas furnaces, programmable thermostats, humidifiers, ductless split systems, air cleaners, ultra violet lights, ventilators and zoning products. Let the experts at HERO Heating and Air help you customize a solution that's right for you.
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Reviews (37)
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Jeff Nordman
Jun 15, 2022
I highly recommend HERO Heating & Air! After our 27 year old air conditioner died, I called a few places that couldn't come out for almost a week (busy time of year!). I called HERO and they had someone out the next day and the unit was replaced a couple of days later. The guys that did the replacement were very friendly and did a very professional job!
Jen J.
May 27, 2022
The tech was amazing! Trustworthy and knowledgeable. He wasn't a money gauging slime-ball like the large chain HVAC companies. You can trust HERO, they are fair.
Alicia Billings
May 25, 2022
H.E.R.O. Heating and Air has found a new client. Everyone we worked with was absolutely wonderful! Kevin came out to check on our system when it was going out and was so helpful. Anna from the office made sure we had all of the information we needed, and was great about making sure we knew how to contact her if we had any questions or concerns. The crew who came out to replace the system was on time and courteous. They were also very friendly and funny! Wonderful experience and will be continuing to use them as our HVAC Guys! Thank you H.E.R.O for all of you help! We are so grateful!
Greg Cantrell
May 16, 2022
Working with HERO Heating & Air is always a pleasure. They are quick to reply & get out to get us back up & running with our HVAC. Service: Repair HVAC
Nick Bearden
May 05, 2022
Best HVAC service out there. Respectful, professional, and full of knowledge. The techs come in and work hard to get the job done and leave no trace behind. 10/10 would recommend to a friend.
Jamie Bunn
Apr 14, 2022
The only way to describe the customer service I received from the office and the techinician Jay that came out is: Respectful, Communicative, Thorough, Effective, Friendly, and Affordable! I sent an online request and within 2 hours they were at the house and had my ac unit back up and working. Will definitely refer and use them again! Thank you HERO Heating and Air!
Michael McGrath
Apr 03, 2022
James came to see what could be done about new installation for our walk-out basement. He gave options and quotes. Very professional and we took his advice on a split system. He also installed a replacement part on our existing system that heats and cools main floor. Very prompt and reasonable. Thanks Hero! Services: Install AC, Repair HVAC, Heating system installation
Robert Adamson
Mar 23, 2022
HERO Heating & Air are true to their name because they really were Heros for us when our HVAC recently gave out and had to be completely repaired. After calling HERO, they had a team of top notch technicians out at our house in no time to not only diagnose the issue, but also to suggest the best and most cost effective solution to such. In no time, they ordered the parts, installed the units, and went above and beyond to ensure that we were happy with the job.

They even installed a new smart Nest thermostat and ever since they completed the job our utility bill has greatly decreased thanks to a more efficient system in place. I would highly recommend HERO for any services related to heating and cooling systems for both residential and commercial properties. They are simply the best.
Maria Gallimore
Mar 10, 2022
These guys are absolutely the BEST! They are super responsive, ultra professional, knowledgeable, and were able to help us when our A/C units went out. They came up with a cost effective plan to not just fix our outdated units, but to modernize our entire heating and cooling system in such a way that has practically paid for itself with all the savings in utilities from a more efficient system.

The team of technicians that came out were very friendly and went out of their way to ensure a smooth installation. Upon completion, they took their time walking me through everything and answering my questions. They cleaned their work area and left my house with the best operating cooling and heating systems it has ever had! TRUE HEROS!
Elven Gallimore
Feb 27, 2022
I highly recommend HERO Heating & Air! They were easy to communicate with, on time, responsive, knowledgeable, professional, friendly, and above all, GOT THE JOB DONE. Their HVAC and duct installation was top quality and tremendous value for cost. Simply the BEST! Services: HVAC duct & vent installation, Install AC, A/C system maintenance, Repair HVAC
Chris Stallings
Nov 04, 2021
I have had a fantastic time working with the team at HERO. David Fleming has been a very excellent and trustworthy professional to deal with. He has shown me things that other professionals did that cost me money (unnecessarily) and also ways for me keep more of my money. Super diligent, on time, does what they say they will do. I will not work with anyone else.
Jill Hogg
Oct 09, 2021
David and Danette Fleming added another meaning to the word Hero. Recently my husband and I came down with Covid. We too are self-employed and so The Flemings anticipated what kind of a bind we could get in shutting down for several weeks. So they took their weekend time and went out with our crew, as if they were part of our crew. Words cannot express My families gratitude for their sacrifice and their friendship.
Melissa Accardy
Sep 22, 2021
We called HERO Heating and Air for a second opinion after being given a quote for thousands of dollars worth of repairs from another company. They found the problem, corrected it for far less than our original quote, literally saving us thousands of dollars! They are honest and trustworthy and will be our go-to heating and air company from now on. When you find a company you trust, there's no reason to look for others!
Mike Lawley
Sep 07, 2021
Steve. Kevin and Jayson represented Hero very well. Technically skilled with great customer skills. That's a good combination Service: Repair AC
Chris Gosey
Sep 02, 2021
We called Hero when our AC stopped working. They came out the same day at the time they specified, and replaced the faulty part for a great price. I was very pleased with their service and will definitely use again if/when I need HVAC work done. Service: Repair HVAC
Michelle Lee Scoggins
Aug 18, 2021
HERO did a wonderful job customizing a heating and air system for our business. David worked with us to meet our specific needs. His team was incredibly flexible when working with the contractors in our building. We could not be happier with our new system. ~ Impact Golf Academy
Neetra Gross
Aug 03, 2021
HERO Heating & Air has always done a superb job since their first visit. They respond quickly and are always mindful to listen to my concerns. Technicians are prompt and professional. I highly recommend HERO Heating & Air. Give them a call!
Kathy Peterson
Aug 02, 2021
Have used HERO Heating & Air for a few years now and am always impressed by their quick response time, professional & personable service. Jay came out today & was very thorough.taking the time to properly diagnose our problems, review it with us, & give us more than one option to proceed. I like HERO H&A because I know what I'm getting.a true heating & air company.not one of those huge companies that offer an array of services, like plumbing, electrical, etc.where it's hard to get an appointment & you're not really sure what they actually do best! I recommend HERO H&A because they're honest, good guys, that know their stuff.& won't try to sell you something you don't need!
John Murray
Jul 28, 2021
This is a very professional HVAC company! We hired them to fix and install a couple of smart thermostats and make sure everything was working good for the heat of summer! First the office was very enthusiastic and professional. Very friendly and accommodating for our schedule. Next the service tech was outstanding! They found the root of the issue and was very helpful explaining things.

But even better yet did not try to push any un needed work or items on us! They believe in being fair and up-front! We will use them for any work we need in the future hands down!
Sue Johnson
Jul 01, 2021
A great experience using Hero Heating and Air to install a new AC unit. Professional service - very helpful and friendly employees - and also had the boss, David on site to check we were happy with everything - which we certainly were. Would definitely recommend Hero heating and Air, and will be using them in the future for all our AC needs.
Mary Howell
May 21, 2021
I called and spoke with Anna (really nice)! Was able to work me in the same day. I received a call and they let me know they were on there way. The gentleman who showed up was so nice, went right to work and I now have a much cooler house. I certainly am keeping them on speed dial. They were my hero's today. Thank you. Service: AC maintenance
Josh Lyons
May 05, 2021
My A/C went out as it was getting warm, and David and his team replaced the system very quickly and did a great job. David was very helpful and friendly and explained everything in a simple way. He even gave me a good discount when I asked since he had done a good bit of work for me. I really appreciated his professional service and good value.
Steven L Zahradka
May 04, 2021
Fantastic service across the board! If youve been looking for a HVAC professional. Then Hero Heating and Air is your company. We have been using Dave and his team for over a decade. We had a recent air flow issue at our home all rooms needed attention it was the cause of worn parts. Today I am writing this in the comfort of my home with excellent airflow.I cant imagine why I would use any other company for AC maintenance needs!

Their service was courteous, immediate, prompt and excellent! Thank you to the entire staff! Dave your technicians and Anna in the office were all very friendly, knowledgeable very patient with my questions and did an excellent job. These guys are keepers folks. I highly recommend Hero Heating and Air. They are terrific!
Steve W.
Apr 24, 2021
I had a great experience from the first phone call! I'm usually fairly critical when it comes to reviewing others, I like to add constructive criticisms or people to read in my reviews not just the good or the bad. I don't know the name of the very pleasant lady that answered the phone, she was courteous, friendly, and most importantly Helpful!

She didn't over promise, she followed up with courtesy calls to keep me informed; all-all-all it's like customer service back when companies still gave a shit! When the tech arrived he was just as professional and courteous as the original call, he didn't just rush in and do a quick assessment; even though his initial troubleshooting was correct, he took the time to check the unit throughly inside and out, he climbed through the the attic to check the lines to confirm his initial suspicions were accurate.

He had to return the next morning with additional 2 guys help to address the problem; even though I'm sure two were enough to do the job, they spent more time fixing, confirming the fix, and ensuring everything was tied up & cleaned up thoroughly, they also stuck around extra time to ensure it was working optimally. I'm a project engineer and have worked & hired with many vendors & tradesmen and I can say my experience with Hero is above average, so I've added them to my contacts, I will call them next time I have an issue, and moser importantly I'd recommended them to my friends!
Michelle A.
Dec 29, 2020
We had a positive experience with HERO. Can't say enough about their great customer service; knowledgeable staff and fair pricing.definitely recommend them for all your HVAC needs!
Donna Hunter
Oct 02, 2020
Product or service reviewed: 3 ton heat/ac package

Long time customer of Hero AC. David and his team are very knowledgeable, trustworthy and professional. I am very happy with the recent installation of my new outsIde unit. The team worked non-stop all day to complete the job and were respectful of my property. I definitely recommend Hero AC for any of your heat or ac needs.
Ryan McGiboney
Apr 28, 2020
Dave and his team are outstanding! Friendly, knowledgeable, and professional. My family loves the new system and all at a very reasonable price! I'll be hiring HERO again to replace the second unit and for any future service needs. Thanks HERO!!!
Sheri Wingham Andre
Mar 28, 2020
We love the new unit! Hero was super quick to schedule us and showed up early to the job. They were very efficient & knowledgeable. The unit is working great just in time for this 90 degree day.
Matt and Julia Miller
Nov 14, 2019
We have been long-time customers of Hero Heating and Air. Matt is a former firefighter/paramedic and was happy to give our business to a company built out of that brotherhood. Over the years, we have become friends with Dave (the owner), along with Brandon, Steve, and other members of the crew. They are skilled, knowledgeable, honest, and dependable and they do their work at a very fair price. We have used them exclusively for over 10 years and would recommend them to anyone
Chris Wessels
Jun 03, 2019
Sharp technicians who are always professional and very skilled at what they do. Also very honest people who you can feel comfortable with them working in your home.
Jessica Ruth Beaver
Apr 12, 2019
David is very knowledgeable and explained everything that needed to be done. I highly recommend them!
Julie Vandre Duke
Aug 31, 2018
We are so happy with our new units and they were great to deal with!!! I would highly recommend them to everyone
Debbie West Kalec
Jul 18, 2018
I completely trust David with Hero Heating & Air. He is extremely knowledgeable and worked hard to resolve my HVAC issue. His goal is to help you expand the life cycle of your current unit and doesn’t try to fix any issue with just replacing your units. Thank you David for coming to my rescue today!
Jenni Hartley Sheneman
Jun 21, 2018
Huge THANKS to David Fleming for excellent service! He squeezed us in on short notice and got our a/c up and running!
Deborah Chatto Wightman
Jan 02, 2018
Our heat went out sometime Sunday night (New Years Eve) and Hero was here at noon today. Without waiting for hours to get an approval from the warranty company, they went ahead and replaced the part. Now we’re enjoying the warmth again! Thank you again for being our Hero!
Scarlett Rigsby
Aug 18, 2017
Great service and great work! HIGHLY recommend Hero! They got me in quickly when both units went out. Was going to get multiple quotes, but after meeting with David, I cancelled the others.
Laura Sartain
Sep 23, 2016
We have used Hero for years. The most honest and responsive company and group of individuals we have ever met. Highly recommend this company to our community. Thanks David and staff for always being there when we need you.