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Hill Country Refrigeration Our Hill Country technicians fix what's broken, install what's needed and don't benefit from up-selling commissions. Dedicated to superior installation, service, customer satisfaction and employee training to meet Trane's strict standards. Hill Country Refrigeration in Fredericksburg, TX has provided the Texas Hill Country with quality heating, air conditioning, and commercial refrigeration service since 1974.

We take great pride in offering dependable, friendly, and professional customer service. Hill Country Refrigeration offers sales, service, and maintenance of residential air conditioning and heating systems and new construction design and installation.
Services
Wilbert and Clara Ann Ottmers, Chris Ottmers, and Lisa Crenwelge, owners of Hill Country Refrigeration, promise you service backed by 45 years of honesty and integrity. As a junior in high school, Wilbert Ottmers began a life-long career in the heating and air conditioning industry. As a youngster, he worked for Fredericksburg Machine Shop and Pfeiffer Refrigeration.
Hill Country Refrigeration is ready to take care of all of your HVAC and commercial refrigeration needs. We have professional, friendly and tenured service technicians experienced in all areas of the air conditioning and heating industry. Residential HVAC : Full service install, repair, and annual maintenance.
While we don't sell or repair refrigerators we are still your go-to HVAC and Commercial refrigeration provider in the Texas Hill Country. Honesty and integrity in all work-and no upselling. Whether you're a new homeowner, a building contractor or a realtor advising a client, you can rest assured our air conditioning and heating specialists do not profit from upselling commissions.
We promise to handle your new install, repair or assessment in a professional manner, giving you honest and reasonable evaluations of the current air conditioning and heating/HVAC situation at hand. We promise the servicemen we send to your home or building site do not personally benefit from additional sales.
Reviews (9)
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Catherine Jeffrey
Feb 12, 2022
Hill country refrigeration is always honest and does a great job for a fraction of the cost. It can take a bit to get an appointment but the wait is worth it. Services: Heating system repair, HVAC duct & vent repair, HVAC system maintenance, Install thermostat, Install AC, A/C system maintenance, Thermostat repair, Heating system installation, Heating system maintenance, HVAC duct & vent installation, Repair HVAC, A/C system repair
Kyle Patteson
Jul 31, 2021
Hands down the best HVAC service in town! For years my family has gone through Hill Country Refrigeration, and when my thermostat wasn't working when I woke up this morning I knew just who to call. A very polite and helpful lady answered all my questions and I soon went on my way to their store front. When I arrived, a man named Doug helped me pick out the best thermostat choice for my house and didn't try to sell me the expensive one either.

He told me in detail how to install it and wrote his number on the box to call him if I had any questions on the install. Well, sure enough I was confused and gave him a call. He drove to my house and figured out it was the wrong thermostat, drove back to the store to get the right one, and helped me install the new one. He even crawled in my attic to check everything out. Afterward he refused to take my money and left. I couldn't recommend these guys enough! Thanks so much Doug!
Ron Moore
Apr 05, 2021
Absolutely the best in the business. Great service and very knowledgeable technicians. Our commercial icemaker wasn't working and they had it up and running like new. I won't use anyone else. Cheers! Services: A/C system maintenance, A/C system repair
Chris Bowman
Mar 31, 2021
Very pleased with the service and professionalism. The tech quickly diagnosed and fixed 2 separate problems we were experiencing. Total time here was less than 1 hour! He was courteous and wore a mask the whole time he was here (COVID era).
Hugo Geldenhuys
Jan 11, 2021
Thank you to these honest business people. Got a quote from the other wizards in town of $5000.00 to repair and suggested replacement of 2 units at over $ 26 000.00. Your technician was in and out in under an hour and the cost was under $600.00. I will definitely know who to call in the future. Service: A/C system repair
Scott Lestourgeon
Dec 29, 2020
My experience with Hill Country Refrigeration has always been top notch, all the techs are friendly and on time.refer to everyone!
William Thomas
Dec 19, 2019
As the owner of a small business(Rockview Cabins) I appreciate the quality and timely service provided by Hill Country. They are always there when you need them. We had a a/c unit go down on a Friday night. I called at 7:45 Saturday morning and they had us up and running by 10:30. It makes a difference when a company like Hill Country cares for your business as much as you do.
Chris Barnett
Dec 07, 2019
I called their office at 10:32 on a Saturday morning. I was transferred to the on-call tech. By 11:22 he had arrived, diagnosed the problem, replaced the blown capacitor and was on his way. This is not the first time HCR has performed for us at this level of service. We couldn't be any happier!
Dave Taylor
Dec 02, 2013
HCR takes care of a unit at an elderly family member's home in Fredericksburg. Recently we had need for two visits to repair and service the unit. The technician came promptly - even on a weekend- and made very reasonable charges for all. In addition Chris kindly took the time to explain all to me, so I was able to monitor things from 300 miles away. HCR gets a thumbs up for quality work, good rates and customer explanations.