Get Quotes Contact Us Sign In
Website
Call
Kay Heating & Air Conditioning Do you know the importance of annual safety checks for your Natural and LP Gas heating systems? Carbon Monoxide is very dangerous to your family and pets so please have your gas heating systems checked out prior to running your heat this fall/winter. Kay Heating and Air provides excellent residential HVAC repair in the Triad North Carolina, as well as a wide variety of HVAC installation services.

Kay Heating and Air provides superior custom commercial HVAC systems and installation solutions. Your heating and cooling system needs to be maintained on a routine basis to get the best performance.
Follow us
Services
In 1972 Mr. R.T. Kay contracted from a local heating and air conditioning some 300 customer accounts on a full-time basis to do service work. In 1985, Randy Kay and Robert Hamlett expanded their North Carolina HVAC company to a building on English Street. This state of the art building has 15,000 square feet with a complete sheet metal fabrication shop.
To provide the best AC repair service in Greensboro NC possible with a fair price to our customers. To provide quality and energy efficient heating and cooling equipment installation and AC service in Greensboro NC. Understanding the needs and concerns of our customers for a more comfortable home environment, along with the installation of energy efficient products to make our planet a better place to live. We provide installation, repair, replacement, troubleshooting and maintenance of all brands of HVAC for Greensboro residents:.
To obtain the best HVAC in The Triad, you should consider energy efficiency, along with performance, reliability, and cost, in making your decision. Call KAY Heating and Air for a free estimate at your home! We provide expert heating repair and worry-free service for HVAC in The Triad, as well as other maintenance services.
We are fully equipped with an in-house plotter for AutoCAD designs in our sheet metal fabrication shop. Kay Heating and Air provides custom sheet metal fabrication for heating, ventilation and air conditioning systems. Our sheet metal shop is highly specialized and we provide custom, precision sheet metal work.
Reviews (26)
Write a Review
Sabine Myers
Jun 16, 2022
From talking to Melissa who scheduled the appt, to the one that came out to repair my A/C on a 92 deg day - it was seamless, super professional and quick. He also pointed out some tips I need to do better to maintain my 16 year old A/C for a few more years and not try to sell me a new one. Courteous (shoe sleeves) and very helpful. I can not recommend Kay Heating & Air more!
Jeff Tew
Jun 01, 2022
We called Kay when our 20 year old AC unit began to fail. I spoke to Walter and the very next day he had a technician out to our house to inspect our current unit. After the inspection Walter contacted me again to give me their assessment. He was not pushy at all but he suggested that whatever money we put in our old unit would simply be buying time.

Because of the age of our old unit this was not a surprise to me so I asked him for a couple of options. Very quickly he was able to give me some options on a couple of different brands of heat pump. Ultimately we went with the York heat pump at a very reasonable price. He ordered the unit and scheduled the installation for yesterday. Their lead man in the field Jason called me when they were on the way first thing in the morning.

Their entire crew was knowledgeable, polite and tidy and by days end we had a brand new heat pump working flawlessly. Walter stopped by to check on progress and he, Jason and the rest of their team answered any questions we had with complete professionalism. We contacted Kay because the other company we dealt with previously on our HVAC system would not return our calls.

In this day and age when it seems like that type of service is the norm rather than the exception Kay Heating and Air Conditioning is a breath of fresh air. (No pun intended) My wife and I could not have been more impressed that we were with the service and price from Kay and my only regret is that there are only 5 stars available to give Kay Heating and Air.
Phyllis Johnson
May 23, 2022
Kay Heating and Air has done exceptional work in our home. They are very professional and careful to all details. We have had duct work wrapped, service of existing heat pump, and recently they installed two mini-split units in our upstairs area. Their service is great and I highly recommend them. Services: HVAC duct & vent repair, HVAC duct & vent installation
Shannon Cairrikier
Aug 15, 2021
Critical: Professionalism, Quality, Value Came out and fix nothing. cost me almost a hundred dollars. I have never been so disappointed. Service: AC repair
Richard Ferebee
Jun 12, 2021
Matt in home service came out at 7 at night. Found the problem, fixed the problem, and programed our thermostat. Great guy, highly recommend. Melinda Kimble
Morgan Carrico
May 15, 2021
Never could get an appointment set up. Tried twice online and couldn't get an answer on the phone.
James Lincourt
Apr 20, 2021
They installed my residential system in 2017 so it's been in use for four years. Recently called them for service and signed up for their yearly maintenance program. I would recommend them to everyone.
John Seagle
Dec 22, 2020
Hands down, fantastic customer service! Our AC stopped working in the middle of the night, called Kay first thing in the morning, and they went above and beyond to get here the same day to help. The tech was friendly and incredibly efficient. It was pouring rain and at one point we even lost power. He stayed outside in the rain and made sure our AC was fixed! I highly recommend.
Carolina Mornings
Nov 20, 2020
The technician was right on time. Wore mask and maintained social distances. He was knowledgeable and explained every thing he did.
Joe Craig
Jul 27, 2020
Walter has been handling our HVAC needs for over 20years. He has always been there for us when needed! His guys have always been clean and courteous. A real professional team.
Joe Craig
Jul 27, 2020
Walter has been handling our HVAC needs for over 20years. He has always been there for us when needed! His guys have always been clean and courteous. A real professional team.
Darlene Ridge
Mar 20, 2020
Honest and reliable local HVAC company for your home and business.
Hagan & Bella'S. Dad
Mar 03, 2020
I have had multiple dealings with Kay. This company is a prime example with what is wrong with heating and air conditioning. From dishonesty to overpricing. I have seen multiple charges for repairs that were never made by a technician. This company thrives on sending incompetent technicians to your home that are unable to fix your AC just so they can sell you a new system or send another technician out to charge you again.
Carolyn Bean
Feb 17, 2020
By standing by their contract, and sending qualified workers to site under contract.
Duncan Shinn
Nov 01, 2019
Wonderful people to work with! Fixed my air conditioner fast and were very knowledgeable about what they were doing. I could tell that the technicians have years of experience and I would recommend them.
Joseph Brotherton
Jun 21, 2019
FIVE STARS Top notch company! They've done our maintenance for years and kept a heat-pump running for 33 (thirty-three - yes that's right) years. It finally went out this week and we are sitting here in the cool with a new system that was installed today. The men were knowledgeable and were, to a man, gentlemen. Many thanks.
Joseph Brotherton
Jun 21, 2019
Top notch company! They’ve done our maintenance for years and kept a heat-pump running for 33 (thirty-three - yes that’s right) years. It finally went out this week and we are sitting here in the cool with a new system that was installed today. The men were knowledgeable and were, to a man, gentlemen. Many thanks.
Samantha Cairrikier
May 28, 2019
KAY Heating and Air was truly an amazing company to hire to fix my heating/conditioning problems. The staff was lovely! I would hire KAY again along with recommending them to anyone! Truly a wonderful company with great employees!
Carol Walser
Jan 28, 2019
We have a mini split system and tried a few other companies to fix our A/C before we finally found Kay. Tyson came out to work on it for us and he was phenomenal! He was quick, efficient, and worked hard to troubleshoot the problem. We will definitely be using Kay in the future for any and all of our mini split needs! Thank you!
Shane Manley
Aug 07, 2018
Very professional top notch company! I would recommend them to anyone. Give them a call, you won't be disappointed!
Sara Baker
Oct 27, 2015
Kay was recommended to me by a friend & I have loved them from the start! I pay for the maintenance plan & love knowing that they have all my equipment on file in case something happens. Every technician that has come out has been very friendly and professional. On the last visit, the tech even managed to change the filter in the bedroom WITHOUT WAKING THE BABY! Thanks, guys!
Sara Baker
Oct 27, 2015
Kay was recommended to me by a friend & I have loved them from the start! I pay for the maintenance plan & love knowing that they have all my equipment on file in case something happens. Every technician that has come out has been very friendly and professional. On the last visit, the tech even managed to change the filter in the bedroom WITHOUT WAKING THE BABY! Thanks, guys!
Marie Ray
Oct 24, 2015
They did not own up to an improper installment of a compressor
Michael Burggraf
Dec 11, 2014
Warranty is worthless and shoddy installation. Purchased a heatpump and installation in 2011. This cost about $8,000. I alerted Kay Heating that it buzzes (vibrates) loudly when heat is on. They did nothing to fix the vibration. One year later, the motor breaks, most likely due to excessive vibration. They charged labor for the fix. Asked them to fix vibration issue, they did not.

The next year the inside coil breaks (most likely due to excessive vibration), they charge $600 to fix. Asked them to fix vibration issue, they did not. Next year a valve breaks (once again, possibly due to excessive vibration)and they want $900 to fix it. Every year since I've had this thing it has cost hundreds and hundreds of dollars to fix, plus the hundreds of extra dollars spent on electricity because the thing DOES NOT WORK. I've had one of their guys come to my house smelling like he just got done smoking pot.
James Hamlett
Aug 30, 2014
They are great that's not because my brother and Randy own it ha ha
Mary W.
Aug 12, 2011
Kay installed a whole house unit and a split unit in our home. We had some problems with the split unit, but Kay was there johnny-on-the-spot to fix it. They are very professional, well organized and stand behind their work. Everyone from customer service to tech's and everyone in between are wonderful to work with! I highly recomment them!