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There's a reason thousands of Central Illinois residential and commercial customers trust Mattex as their only provider for Heating, Cooling, Plumbing, and Electrical Services. We carefully evaluate and thoroughly explain your repair or installation process, step-by-step, with clear up-front pricing, so you don't end up with any surprises. We called Mattex for an electrical issue. They were able to come out same day and had the issue fixed in less than an hour. The technician that came was professionally attired, respectful and knowledgeable.
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Mattex has been the top-rated and most trusted provider of residential heating, cooling, plumbing, electrical, and sewer services in Champaign, Urbana, Mattoon, Charleston, Monticello, Mahomet, and surrounding areas since 1994. From 24-hour emergency service & HVAC repair to A/C and furnace replacements and installations, Mattex is here with the highest trained NATE certified technicians, backed by our 100% Customer Satisfaction Guarantee.
Your HVAC, Plumbing, and Electrical systems are the vital components of your home. These systems work together and depend on each other to do their jobs, keeping your home comfortable and safe. Mattex is the premier provider for all of your home service needs, with a team of the top trained and certified HVAC technicians, plumbers, and electricians in Central Illinois, ready to help you with one call.
There's a reason thousands of Central Illinois residential and commercial customers trust Mattex as their only provider for Heating, Cooling, Plumbing, and Electrical Service. We strive to do things different, going above and beyond the average service provider. See how we do it below. We're here to help 24/7, making it easy for you to reach us at your convenience, whether you prefer to Call, Text, Chat Online, or Schedule Service using our convenient online scheduling system.You'll be in the loop and know exactly what to expect from the start, with informative and timely notifications.
Mattex has been the most trusted provider of residential heating services in Champaign, Urbana, Mattoon, Monticello, Charleston, and surrounding areas since 1994. From 24-hour Emergency service & furnace repair, to furnace replacement and new system installation, Mattex is here with the highest trained NATE certified technicians, backed by our 100% Customer Satisfaction Guarantee.
Reviews (17)
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Elizabeth Warren
Jun 16, 2022
We REALLY needed security lights that could reach the very back of a 190 foot deep lot. After spending hours searching on Amazon and other retailers, we were at a loss. Time for the pros! They installed 4 new light fixtures outside our home, with interior control switches, adapted our breaker box and installed two interior outlets. Mattex was kind enough to move our consultation up two weeks sooner in order to protect our yard.

Leading up to the appointment, they sent texts to confirm and even included a photo of the technician so that we would recognize him. Michael T. was very professional, and on time. He spent a long time with us walking the perimeter of our half acre and asking questions to understand our security concerns. While wearing his shoe covers to protect our floors, he found ways to keep our quote within budget.

On installation day, the techs arrived early. They were respectful, with no smoking or foul language and they left not a single piece of debris/packaging in our yard. The job was completed in one long day. That night at dusk the lights came on, and then we realized how perfectly Michael had planned everything. The lights reached the very back of the yard, and at his suggestion were not motion detected so that they stay on all night.

Everything was illuminated, from all sides, but it did not extend past our property line and bother the neighbors. I meant to write this review days ago, but had to delay it because for the first time in a few weeks I could sleep in peace without worrying about vandalism. They are saved in my phone now as "our electrician" because we see no need to ever try any other company. Very highly recommended!
Nelson Lee
May 30, 2022
Clinton was very respectful and thorough. He spent almost three hours at our house doing the maintenance and he answered all of my questions without seeming rushed. I'd definitely recommend Mattex! Service: HVAC system maintenance
Allison
May 29, 2022
Called another plumbing service emergency line and didn't get a call back, reached out to Mattex and heard back immediately. Since then we've had them do a number of jobs. They are extremely professional, explain all our options, their prices are fair, and their technicians are skilled! Services: Water heater repair, General repairs
Amber Oberheim
May 28, 2022
Everyone from Mattex was prompt, curteous, professional, and kind. They quickly got me scheduled for installation of an AC/heating unit in a bonus room over my garage. It works beautifully! I would highly recommend them for any of your heating/air conditioning needs. Service: Ductless heating & A/C services
Tim Melton
May 22, 2022
I'm really impressed with the responsiveness and the professionalism of Mattex. Having never used their services we reached out to them one evening when our water heater failed. Surprisingly they sent a tech to our home the very next morning and were able to install a replacement water heater the same day. Also impressed with their tech savvy and a totally paperless transaction. We will for sure call on them again.
Megan Johnson
May 22, 2022
Austin came out on a same-day call. He was great! He found the problem with the AC unit very quickly and was able to offer multiple solutions. Since we need a new unit he gave me some advice on what to talk about with the salesman and what type of products would be offered. Our new HVAC was ready to be installed less than 48 hours later. The installation techs worked quickly and made sure everything was set up and running perfectly. This is our first time dealing with Mattex and we were not disappointed!
William Slough
Mar 14, 2022
Oscar from Mattex arrived promptly at my home to replace my aging water heater. He explained the work he was going to do, then expertly did it. The installation looks great and is a big improvement to what I had. Service: Water heater installation
Reagan Dowling
Feb 14, 2022
My plumbing backed up at 8pm on a Sunday night. I called the emergency line and they had Blake out to me within an hour. He was very professional and communicated with me throughout the whole repair. The job was handled quickly and I was back to enjoying my evening. I couldn't be happier with the service and will be sure to their service in the future!
Ruth Webb
Jan 17, 2022
Chris explained everything thoroughly and provided us with options. He had our heater up and running again quickly. He was great with my kids as well and had them laughing. We have trusted Mattex for years and will continue to do so. Service: Heating system repair
Aj
Dec 04, 2021
I have been using Mattex for many years for all my HVAC, plumbing, and electrical needs, and have never been disappointed. They are easy to get hold of, and their technicians are courteous, professional, and knowledgeable. While they may not be the cheapest option out there, with Mattex I can be confident that I will get a fair price and that I won't be taken for a ride or end up saddled with substandard work. Mattex represents the best of what a good, honest local contractor should be and a model for other contractors to look up to.
Phyllis Bayles
Jan 07, 2021
Jamie and Austin worked hard all day and were focused on the job. They were pleasant and kept us informed all along the way. They were very patient when it came to ensuring that we understood the entire workings of both of the systems they installed. Left the work area spotless when they departed. We sincerely thank them!
Jeff M.
Jan 20, 2020
New to area and unbelievably am looking to purchase in this area. found an all electric house I was interested in but it had no generator. As this was a big point of my purchase offer I neededd info and called. GREAT CUSTOMER SERVICE and expeditiously answered my question and earned my decision on who I will call when I need electrical work! They were that fast and good!

I have a significant knowledge on the devices I inquired Abbott and they immediately recommended one and the reasoning behind it. The cost was significantly less than I anticipated SO., Great and fast response from the organization that is a remarkable feat now a days!
Mark B.
Jul 01, 2019
Quick, easy, and efficient. Doesn't hurt the wallet either. Very professional and helpful. Will use again and recommend
Marcia B.
Jan 23, 2017
We purchased a 53 year old home in June, which had a 24 year old air conditioner and a 34 year old furnace. After researching quality and value from three professionals, we decided to go with Mattex Service in Mattoon. When we initially called Mattex Service of Mattoon, Trevor was able to come to our home the very next day. He walked through our home, asking if we had any problems, examined our units, and toured our crawl space.

After doing some calculations, Trevor shared his findings, and was prepared with recommendations. He explained the different options with prices best for our size of home. Our decision making process was quite quick and easy due to the level of knowledge Trevor provided, with us purchasing a Trane! Within five days our new Trane furnace and air condition units were installed by Vince and Cole, who were professional and courteous service techs. They were very pleasant, quite, hard-working, and clean. We are extremely pleased that we decided to work with Mattex Service in Mattoon for our heating and cooling needs.
Marcey G.
Dec 10, 2016
The Mattex technicians are skilled in diagnosis as well as repairs. They are prompt, friendly, and their rates are reasonable. I use them both in my home and for the company I work for. I highly recommend Mattex.
Rachel M.
Oct 11, 2016
Our House was built in the 1950's and most things had been changed except our furnace. It was a gigantic, gravity flow, coal burning, converted to gas furnace. Oh and I almost forgot an additional blower added sometime in the disco era! Needless to say it was a mess in every sense of the word. We received a flier from Mattex in the mail. We thought we would give them a call if nothing else it will be fun watching them run away from the house. We've had estimates before from other companies and they just couldn't or wouldn't touch it. Monday September 19th Trevor Buford shows up to our home and consulted with us.

We figured out what our needs were and how to achieve them. We have pets, allergies and my husband has asthma. Trevor did not run away, instead he built us a system that was tailored to our every concern. He even found a way to put in Central air, major bonus feature! We couldn't believe how fast the turnaround was from consult to install. We opted for a Trane system and once we had all the financials figured out (he is great there too) we were on to the install. Monday October 3rd Trevor and his team Jared, Seth, Cole and Dustin were at our home by 7:58AM ready to work!

Everyone was prompt, curious and well versed professionals. Everything about our furnace is beautiful. I cannot thank them enough for their hard work and attention to detail. Our house is so thankful too. I am waiting patiently for our first utility bill. Thank you Mattex, Trevor and your superior team Rachel and Eric Mattox, Mattoon IL
Samuel T.
Apr 23, 2016
I called Mattex to receive a quote on a hot air problem on the second floor of my house. Trevor came out and quickly determined several of the problems that were contributing to the hot air. He was eager to get into the attic and down into the crawl space to identify the root causes. He provided me with an honest assessment of my options and didn't attempt to hard sell me on some bogus services or charge me for going into the crawl space (pretty fundamental task if you're going to assess a central-cooling issue; couldn't believe another local A/C company wanted to charge me for this task).

I was shocked when he didn't charge for the visit given that he corrected several deficiencies (damper was closed on an air supply). He provided me with some reasonable/logical long-term solutions that were quoted at fair prices. I would strongly recommend Mattex for air comfort issues.