At MTB Mechanical, we set ourselves apart from our competitors by delivering detail-oriented quality service by some of the most experienced local technicians in the industry. We provide up-front estimates and charge by the job, rather than by the hour, which takes the guesswork out of your heating and cooling service bills. Our managers have established long-term relationships with a variety of suppliers, which means we can secure the necessary parts for a job quickly and get your system up and running in short order.

Our office hours are 7:30 am till 10:30 pm Moday through Friday and on Saturday and Sundays we have staff here from 7:30 am till 6:30 pm. We recognize that your heating and cooling systems often fail at inopportune times so we hope to make it easier on you by having employees to service your HVAC needs for extended hours. Our technicians are well trained and have fully stocked trucks so that most parts are available on the spot.

We want to make you a customer for life. Our service techs are knowledgeable and trained to educate you on your heating and cooling system. We will never sell you something you do not need. We will explain any problems with your equipment and give you the information that you need to have to make an informed decision moving forward.

Contact Details

  Website
  Person Britt Thomas & Dan Miller
  City Matthews , NC
  Zip Code 28105
  Address 1201 Industrial Drive
  Phone Number (704) 321-9250

Business Representative

Britt Thomas & Dan Miller

In 1975, Dan Miller recognized the need for better service and professionalism in the heating and air conditioning industry and started his own business, Miller Refrigeration, offering top-notch service. He quickly added other types of work until he was providing the full spectrum of HVAC services to homes and businesses in the Charlotte area.

Dan's daughter, Jennifer Miller Thomas, knew she wanted to follow in her father's footsteps. After college, she and her husband Britt Thomas started MTB Mechanical and began serving the heating and cooling needs of the Charlotte area. The couple made the same commitment to personal attention and quality service that Jennifer saw her father provide his customers for three decades.

Shortly after Jennifer and Britt got their own business running smoothly, they talked to Dan about emerging from retirement. He agreed to join the business and brought with him 37 years of HVAC knowledge and experience.

Products & Services

Air Conditioning Systems

Air Conditioning Systems

MTB Mechanical has been servicing Charlotte area HVAC units for more than 35 years! From repair to installation and everything in-between we have seen and done it all.

Repairs Take comfort knowing you can call us 24/7, 365 days a year with your issue. We also offer night and weekend services at No Additional Charge!

New installation New construction or an existing home addition? We will evaluate your situation and inform you of your decisions so you can choose the best type of system for your home.

For complete information visit our website.

  • I would recommend this business

I have been using MTB since I moved to Charlotte 4 years ago. The employees are professional and do a great job. I have compared their prices to other companies for some large projects that we have done in our home, and they are always competitive.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

The tech that came to our house, Van, was awesome. He showed me how things work with our a/c and explained how routine maintenance keeps things running smooth. He was on time and called 30 min out. Everyone I talked to in the office was very helpful and actually listened.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

Customer Testimonials

MTB Mechanical replaced the inside and outside heating and air units at my home. They did a great job from start to finish. During the install, my old unit leaked a bit of water when they removed it from the attic, causing a water stain. When I called MTB they recommended a plumber to determine the cause, and when we found it was connected to their install work, they paid for the plumber and sent a crew out to paint my ceiling. Great company and I recommend them to all of my friends and family!


Annual A/C service. Very thorough and professional. I was having a recent issue w/ the second floor not keeping up. They checked out the system, cleaned the coil and all good now...no extra charge! Was expecting some big money fix, so was very happy.


These guys are fantastic! I was referred to MTB by my neighbors on Nextdoor app. Even before the appointment time, they were prompt to follow up with the appointment details, and had extremely good communication and follow up on when the tech was set to arrive.

Once the tech arrived he was extremely kind. We have 2 air conditioning systems and one had stopped working. He explained the issue we were having, described in detail how our systems work and even told us how to perform some routine maintenance to avoid having issues in the future. He promptly fixed our problem and was also very reasonably priced.

The next time we have an issue with our systems we will absolutely be calling them again.


Very satisfied with the quality of customer service, and professionalism of staff and techs. Tech was on time for scheduled appointment, very friendly and knowledgeable. When I had to contact their office, the staff was prompt, courteous, and efficient. I would highly recommend MTB to anyone who need HVAC service or repair.

Photo Book

Social Activity

#Thanksgiving is right around the corner. Read our newest blog on how to adjust your #thermostat when company is vi https://t.co/k9IXXQyz2E
Twitter   Full Post ›
Have you checked out our specials? Get $200 off an Aprilaire 800 Steam Humidifier. https://t.co/gSOW9fz8YH
Twitter   Full Post ›
"Brian was prompt, polite and professional and reviewed all aspects of the service he completed on our three zone s https://t.co/vFEwVSVB3Q
Twitter   Full Post ›
Have you had your winter #HVAC maintenance inspection? Call us before the temperatures dip lower. (704) 321-9250 https://t.co/LyOQipG3po
Twitter   Full Post ›
Trying to figure out your HVAC bill? Give the experts a call. https://t.co/80eVzVZPMv
Twitter   Full Post ›
What makes us different? We provide up-front estimates and charge by the job, rather than by the hour, which takes https://t.co/76pHacgCTH
Twitter   Full Post ›
Let's play a game. With regular maintenance, how much less likely do you think an #HVAC system is to break down?
Twitter   Full Post ›
Cooler weather is here. Don't wait to have your furnace inspected. Call MTB today. 704-321-9250 https://t.co/UklPV4rdAn
Twitter   Full Post ›