At MTB Mechanical, we set ourselves apart from our competitors by delivering detail-oriented quality service by some of the most experienced local technicians in the industry. We provide up-front estimates and charge by the job, rather than by the hour, which takes the guesswork out of your heating and cooling service bills. Our managers have established long-term relationships with a variety of suppliers, which means we can secure the necessary parts for a job quickly and get your system up and running in short order.

Our office hours are 7:30 am till 10:30 pm Moday through Friday and on Saturday and Sundays we have staff here from 7:30 am till 6:30 pm. We recognize that your heating and cooling systems often fail at inopportune times so we hope to make it easier on you by having employees to service your HVAC needs for extended hours. Our technicians are well trained and have fully stocked trucks so that most parts are available on the spot.

We want to make you a customer for life. Our service techs are knowledgeable and trained to educate you on your heating and cooling system. We will never sell you something you do not need. We will explain any problems with your equipment and give you the information that you need to have to make an informed decision moving forward.

Contact Details

  Website
  Person Britt Thomas & Dan Miller
  City Matthews, NC
  Zip Code 28105
  Address 1201 Industrial Drive
  Phone Number (704) 321-9250

Business Representative

Britt Thomas & Dan Miller

In 1975, Dan Miller recognized the need for better service and professionalism in the heating and air conditioning industry and started his own business, Miller Refrigeration, offering top-notch service. He quickly added other types of work until he was providing the full spectrum of HVAC services to homes and businesses in the Charlotte area.

Dan's daughter, Jennifer Miller Thomas, knew she wanted to follow in her father's footsteps. After college, she and her husband Britt Thomas started MTB Mechanical and began serving the heating and cooling needs of the Charlotte area. The couple made the same commitment to personal attention and quality service that Jennifer saw her father provide his customers for three decades.

Shortly after Jennifer and Britt got their own business running smoothly, they talked to Dan about emerging from retirement. He agreed to join the business and brought with him 37 years of HVAC knowledge and experience.

Products & Services

Air Conditioning Systems

Air Conditioning Systems

MTB Mechanical has been servicing Charlotte area HVAC units for more than 35 years! From repair to installation and everything in-between we have seen and done it all.

Repairs Take comfort knowing you can call us 24/7, 365 days a year with your issue. We also offer night and weekend services at No Additional Charge!

New installation New construction or an existing home addition? We will evaluate your situation and inform you of your decisions so you can choose the best type of system for your home.

For complete information visit our website.

  • I would recommend this business

I have been using MTB since I moved to Charlotte 4 years ago. The employees are professional and do a great job. I have compared their prices to other companies for some large projects that we have done in our home, and they are always competitive.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

The tech that came to our house, Van, was awesome. He showed me how things work with our a/c and explained how routine maintenance keeps things running smooth. He was on time and called 30 min out. Everyone I talked to in the office was very helpful and actually listened.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

Customer Testimonials

MTB Mechanical replaced the inside and outside heating and air units at my home. They did a great job from start to finish. During the install, my old unit leaked a bit of water when they removed it from the attic, causing a water stain. When I called MTB they recommended a plumber to determine the cause, and when we found it was connected to their install work, they paid for the plumber and sent a crew out to paint my ceiling. Great company and I recommend them to all of my friends and family!


Annual A/C service. Very thorough and professional. I was having a recent issue w/ the second floor not keeping up. They checked out the system, cleaned the coil and all good now...no extra charge! Was expecting some big money fix, so was very happy.


These guys are fantastic! I was referred to MTB by my neighbors on Nextdoor app. Even before the appointment time, they were prompt to follow up with the appointment details, and had extremely good communication and follow up on when the tech was set to arrive.

Once the tech arrived he was extremely kind. We have 2 air conditioning systems and one had stopped working. He explained the issue we were having, described in detail how our systems work and even told us how to perform some routine maintenance to avoid having issues in the future. He promptly fixed our problem and was also very reasonably priced.

The next time we have an issue with our systems we will absolutely be calling them again.


Very satisfied with the quality of customer service, and professionalism of staff and techs. Tech was on time for scheduled appointment, very friendly and knowledgeable. When I had to contact their office, the staff was prompt, courteous, and efficient. I would highly recommend MTB to anyone who need HVAC service or repair.

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Social Activity

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What makes us different? We provide up-front estimates and charge by the job, rather than by the hour, which takes https://t.co/76pHacgCTH
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From Our Website

Please be assured that our technicians continue to take precautions to keep hands, equipment and workspaces clean and sanitized while serving ourMTB family of customers. Such precautions include offering no-touch options to complete forms, and wearing gloves and shoe covers. For repair, replacement or maintenance, MTBis here to safely and professionally serve the homes and families across Charlotte, North Carolina. More than 40 years on the job, MTB is proud to remain a family-owned business. This gives our customers the value of personal service because we stake our reputation on 100% satisfaction.


As a Priority Comfort Agreement (PCA) customer with MTB, you have peace of mind, all year long. Just like a new car, your heating and cooling equipment needs regular cleaning and maintenance to keep it running at factory specifications and to prolong its life span. Sign up today for our Priority Comfort Agreement - and save. It helps you avoid breakdowns, reduce your energy bills, extend the life of your system, and protect your warranty.


Good indoor air quality is a major factor in the comfort and health of your family. MTB offers high-quality heating and air conditioning upgrades to clean up indoor air and increase comfort. In addition, we have a range of products designed to address asthma and allergies, including whole home air filtration units, whole home humidifiers, dehumidifiers and more. The HALO-LED is the industry's first LED in-duct, whole home air purification system that is both mercury free and zero ozone compliant.


Our team of expertly trained technicians is ready to take on any challenge with your heating system. We provide up-front pricing for repairs and charge by the job, rather than by the hour, which eliminates any guesswork. MTB's technicians are up-to-date on current trends in HVAC technology. We also have long-term relationships with a variety of suppliers, so we can secure the necessary parts for a job quickly and get your system up and running in short order. With a 57-point inspection checklist, our PCA system helps you avoid breakdowns, reduce your energy bills, extend the life of your system, and protect your warranty.


It was 1976 when Dan Miller saw that the heating and cooling industry could use a more personal approach and a higher level of professional service. He started his own business, Miller Refrigeration, focusing on high-quality air conditioning services. Soon his company was providing the full spectrum of HVAC repair and replacement to homes and businesses across Charlotte, North Carolina. Dan's daughter, Jennifer Miller Thomas, knew she wanted to follow in her father's footsteps. After college, she and her husband, Britt Thomas, established MTB Mechanical, and continued to build on the strong foundation of Miller Refrigeration.