Operation Air Incorporated

I absolutely LOVE Operation Air! They have been servicing my air since I moved in 2013. My system was basically an antique, and they helped me 'baby' the system until I could afford a new one. They worked around my tight schedule, always on time, and several times a real life saver when my old system had 'issues'. They also service my brother's equally antique system, and gave us a great deal when it came time to replace both systems. Jennifer and Micheal are wonderful, and I wouldn't use anyone else!

You guys are the best. We had to replace our ducts because of mold. Choose to go with them because of the price quote and service history with us. However we ran into a few issues. Not any fault of their's. Im just a very very very particular customer. But for every problem I had Mike and the guys met them with an above and beyond solution. I would like to thank Jennifer for putting up with my many many calls. I promise the next one will be for our annual service. Lol. Also thanks to the rest of the operation air team for a job well done.

I recommend operation air if you want the job done right and to not over pay. I had a quote for $300 from Phillips AC to hookup my heat strips and replace a breaker with a 40 amp incorrect size. Operation air came out and properly assessed the situation and came to the conclusion that the breaker needed to be a 60 amp and the heat strips needed to be hooked up.

Their total bill came in at $183. Although it's cheaper than the 300 I was originally Quoted from the previous company it's still a little pricey for the work that was done. I am happy with their service I will use them again because they are trustworthy and reliable.

Good luck with these jokers. Don't pay until the job is done. It took me a full year with quite possibly the world's worst communication to have my system completed. Thermostat also failed just past a year from installation, probably a manufacturer's issue but I forked over $200 to someone else to replace just so I wouldn't have to deal with this company.

Extremely happy with Michael and Joe from Operation Air! Michael came out to the house to go over the process and walk me through everything that was going to be done. I needed the unit in right away. So within a week everything was replaced in one day. I can finally say that l highly recommend a company that has done work for me.

New to the area, our A/C iced up, our neighbor recommended Operation Air, I called in morning and they said they could make it out late afternoon. Received follow-up text confirming! Joe came out, very thorough, explained everything.got us up and running again! Would not hesitate to recommend them to anyone! Thanks!

Michael and Jennifer are a pleasure to do business with, they are very helpful and considerate, going above and beyond to make sure things are done to satisfaction. The new A/C system that was installed on Oct 24/19 was done professionally and works great. This is the 3rd property that Operation Air has installed a new A/C system for me. They have been wonderful with service and maintenance calls for the last 9 years as well.

Their workers are well-trained and conscientious too, Joe also put in long hours to make sure things were done well. I am very happy with Operation Air and will continue calling them for future needs and definitely recommend them to anyone who needs repairs or replacement. Excellent service, reasonable prices.

So thankful for Operation Air. I had the duct test ran thanks to Duke Energy. They were so professional, diagnosed the problem with the AC system not cooling the bedroom. Explained what would be done, set it up immediately and did a professional and quality job! Highly recommend!

WOW! Operation Air replaced old ductwork in our home. Our central air was an add on. The original installers made no effort to make the ductwork in the attic neat. When Operation Air finished it looked like a new home installation. Everything was neatly strapped to the rafters and very neat and tidy. Technicians were here exactly when they said they would be. They were really polite. They explained everything along the way. I would highly recommend!

Great experience. Dan and Dustin were professional, knowledgeable, and on time. They took the time to explain exactly what would/could be installed and the entire process. I would not hesitate to recommend this company. Operation Air should be thankful to have such great people working for them. Kathy Parker

First and foremost, this company can be Trusted to do Honest assessments and work. They also participate in Duke Energy's savings programs. They thoroughly inspected our entire duct work in attic and offered up some knowledgeable cost saving measures and fixed our problems. Special shootout to two of their superstars! Dan and Dustin! Thank you for going the extra mile for us!

Operation Air is the BEST! I have been so tired with all these air conditioning companies trying to make a quick buck unethically. Operation Air is ethical, honest, and affordable! All the guys are great that work for the company, however I've dealt with DAN mostly and he is amazing! Dan really takes his time to ensure everything is diagnosed properly and finds the best most efficient solution to the problem.

When he came to our office he took the time to hear what our problem and he offered a wealth of knowledge and solutions. All I can say is that Dan and Operation Air in general truly care for their customers. Thank you so much! Keep up the awesome work and we ensure you that we will be repeat customers and to recommend you to other family members and friends. I wish we would have found you sooner. Again thank you!

I have used them for several years and they are great. I just needed a new central AC put in - great job at a great price. Always available when I call. I highly recommend. Very friendly and professional!