We now do Duct Cleaning and Duct Leak Testing. Call today for your FREE Quote. What is a Home Standby Generator? Ask us for references from your neighborhood. Then let us show you how Pape Air Conditioning can exceed your expectations in service and performance. You can rely on us now, and for many years to come.


Contact Details

  Website
  City Desoto, TX
  Zip Code 75115
  Address 208 South Hampton Rd
  Phone Number (972) 223-6410

  • I would recommend this business

I have used Pape for many years and I highly recommend them for their honesty and expertise.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would not recommend this business
  • Maybe they do a good job on home AC repair, NOT RVs.
  • Get misleading information.

I called Pape to work on my Airstream. I told them exactly what I needed. After getting out here and billing for a service call, they let me know I have closed system. The tech then tried to make me pay $120 for a part that cost less than $10. This was in addition to the service charges, EPA disposal fees, etc, that were all added to the bill after the fact.

I feel like I was EXTREMELY mislead. Maybe I am wrong, but this seems like a very QUESTIONABLE way to do business. I would think you could find someone that doesn't need to mislead people in order to pay their bills. The ONLY reason I didn't get taken advantage is because I caught the tech lying to me. He told me he had to "braze" this particular $120 part on. WOW. Was he surprised when I knew what a SHREDDER VALVE WAS. Funny, I think he forgot what it was called. I told him, I do not need a lesson in AC repair. I need someone with a license for R12/R22 because I don't have one. That's the only reason I am paying you. I may look young but I have been around the block buddy.

Value for moneyTried to make me buy parts at 15x Markups.
Service & support
Quality
Location
Overall ratingFair

  • I would recommend this business
  • Quality

Company has technicians that know what they are doing.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

From Our Website

We are a family owned, second generation business that has been servicing customers in our local community, northern Ellis County, and southern Dallas County since April 1973. We believe in family values, honesty, and integrity. We are dedicated to providing not only quality technical service, but also quality customer service. Pape offers a complete range of HVAC services, both residential and commercial with our NATE certified technicians including: repair, installation, maintenance, and duct cleaning.