Paul Nebrasky Plumbing & Heating

Great company to work with, both the office staff and the technicians. On time, professional, neat and clean, deliver exactly what they promise. Highly recommended. Thanks! Service: A/C system repair

Dave was great. He very quickly found an exhaust leak that another company failed to find. He also identified several issues with the system that they missed. His service recommendations were very reasonable and we look forward to working with Nebrasky in the future! Services: Heating system maintenance, A/C system maintenance, HVAC system maintenance

Outrageous charge to replace a valve/cartridge in shower. Knowledgeable but small job took Hours. Just hold your wallet open & bow in gratitude. I was advised by friends to wait a long time before posting a review & that I should be safely out of the area. Friends told me that charges are high since that's how they afford a fleet of vehicles Check out the cost of a shower valve in 2014. I was charged just under $370. by a few pennies

Nebraska did a great job at my home it was built in the 1800s and they were able to deal with all our needs as far as repairing our heating system Service: Heating system repair

Dave Smith was our technician. He was wonderful, thorough, informative and professional. We hope that he will be our technician from now on. Wendy has always been pleasant and helpful on the phone when scheduling and asking for information. It is reassuring to feel a sense of confidence when someone is working within your home and we certainly felt that with Dave. Thank you!

I contacted Nebrasky to come and fix the plumbing issue in my kitchen sink. They sent out a technician the next day; he came for 10 mins, saw what the problem was, and then said he had to come back another time to actually fix it. Charged me $140 which would go into the price if they actually came to fix it. Nebraska then charged me a quote of $1,042, because I wanted a faucet installed ( which I had already purchased).

I told them they don't have to install the new faucet (which costs $560), but just to fix the plumbing and make it operable again. They fixed the plumbing, but INTENTIONALLY installed screws to the top of the pipe and did not connect the pipes, so that the kitchen faucet would not be operable. THEY WERE UPSET BECAUSE I DID NOT PAY THEM $1,042, but instead $482 to just fix the pipes.

Because my kitchen faucet was inoperable, I called them again to come connect the pipes and fix it. I was willing to pay the extra $560, but all of a sudden they "had no more availability for this year. All the plumbers were fully booked till next year. " was what I was told from Michelle, their secretary who smiles in your face and stabs you in the back. Instead, I called a friend ( who traveled a great distance) to come and inspect the work that was done.

He confirmed exactly what I had stated, fixed the pipes properly by taking off the piece Nebrasky had installed, and installed the new faucet in under an hour. I would not recommend this company to anyone seeking professional plumbing work. Extremely overpriced, and requires a few visits just to get the job done. They will charge you $140, and then over $1000 to get the job done.

Mathew Abrams was very professional. He was on time and his work was neat.

The technician was pleasant and knowledgeable, he did everything he could to make us satisfied with the visit. Service: Heating maintenance

I would never recommend any one to do business with this company. Unprofessional and unethical especially Paul the Owner. I had a heat pump placed in my home under the NYSERDA program and the entire project was a nightmare. They sold us a heat pump under the recommendations of their staff that does not operate once it hits 35 degrees outside. It turns into a block of ice.

The heat pump to be installed in my home and recommended was to work into the low teens. In addition to that, they did not do the duct work the way they had agreed in the contract. Not one time did Paul ever come to my home, call, or even try to rectify the problem. I had to have an independent state investigation under the NYSERDA program with a representative from Albany who concluded the heat pump system was supposed to work into the teens and it did not have a proper defrost system. Nebrasky denied this claim from the STATE and stated the system was designed to stop working at 35 degrees and that we were aware of this system that was purchased.

What homeowner would agree to pay for a heat pump that does not go below 35 degrees in New York State? NO ONE WOULD. Paul denied the validity of the state investigators findings (who by the way conducts these investigations all the time). IT WAS DISCLOSED AFTER THE INVESTGATION THAT NEBRASKY WAS PULLED FROM THE NYSERDA PROGRAM DUE TO THE AMOUNT OF COMPLAINTS FROM OTHER HOMEOWNERS.

I have overheard people in the community talk about how terrible Nebrasky is. Even former employees not wanting to wear the uniform in public because community members complain to them about the owner. Do not do business with them I share my heat pump story all the time so that innocent home owners do not get swindled by their unprofessional practices.

Never once an apology or an acknowledgement of any kind into the product they sold us they took the money and did nothing to fix the problem. Choose another company who respects their consumers and does the right thing by fixing a problem that was independently reviewed as faulty.

We contracted Nebrasky for a boiler replacement. We collected 4 estimates and each company came to our home to give us an estimate. Only Nebrasky sent a technician that was able to service our old boiler to get it to make hot water again while we were collecting and comparing the bids. Nebrasky's pricing was in-line with the other bids we received.

They provided professional bids and responded to our questions in timely manner. The installation was seamless and very professional. Their workers were respectful of our home and very friendly. The entire experience was excellent and we would definitely recommend Nebrasky to our friends and neighbors.

Greg Luke was very professional, friendly, thorough and patient. Mr. Luke was knowledgeable and made professional references regarding my issue. He didn't rush us and even when we had questions after we thought we didn't have anymore, Mr. Luke patiently answered until we were satisfied.

Our experience was great.as usual! Even in an emergency situation, a technician was able to get to us within 48 hours. He expertly diagnosed the problem and immediately began the process to resolve it. We are currently waiting for a part, at which time he will return to replace it. Everyone is always professional!

Keith was very knowledgeable and explained everything to us. He was pleasant and professional at all times. He was here before the scheduled time which was great! Definitely recommend!

The serviceman from Nebrasky Plumbing Heating was prompt, courteous and knowledgeable.

Keith was right on time, very professional, friendly and able to explain the issues in a way that was easy to understand! It was such a relief to have him fix it. I will definitely be calling them for service in the future!

Initial visit for evaluation of work to be done was comprehensive and the tech patiently answered all questions we had. We were presented with options and no 'hard sell' tactics of any kind. Repairs were performed with attention to detail and thoroughness. I would recommend Nebrasky to anyone seeking honest, reliable, timely service!

As usual, the service from Nebrasky was top notch professional, reliable and friendly. The technician offered several options for solving the problem and guided me through to a good decision. He completed the work thoroughly, solving the issue of the day.

The technician was prompt, informative and neat. Overall he told me each step. Would definitely use again!

I called 4 plumbing companies. Actually spoke to 2. One actually showed up when they said they would. Nebrasky Plumbing. Tech that showed was friendly, informative and listened to what I wanted and needed and offered suggestions. Customer service rep I spoke to on the phone was friendly and I didn't feel rushed. They were able to accommodate the date I wanted for the work to be done.

Excellent company and staff! They did an amazing job at replacing our AC unit upstairs. They worked hard all day and cleaned up before they left. High recommend this company. Services: AC maintenance, Installation

The technicians are always friendly, professional and know exactly what needs to be done. When they leave I know that the job was done right. I also want to comment on the scheduling at the office. They always try their best to accommodate us no matter what the issue is. I appreciate that they will call back to offer scheduling options that fit our time needs.

Greg Luke is such a wonderful technician. He's patient, communicative, professional and the job was done so fast. I worried about the expense for having my plumber come just to unclog the kitchen sink, but the truth is, we need a sink that works, and I knew he would have it done fast and done well. And then he gave us a 15% discount because he didn't need the big machinery to do it. I know that's money out of his pocket and the company - but it is a gesture that really won my loyalty even on small things like this. There's an integrity to that, right?

Our kitchen sink was leaking underneath and we couldn't use it. I entered information for an appointment online on the Nebraska website, they called right away, he showed up on time the same day, and the technician was awesome. Greg made the work look easy and the whole process was really simple. I highly recommend these folks.

Every single person I spoke with and had at my house from Nebrasky were exceptional. From the emergency hotline, to customer service to the technicians and the service manager. All were knowledgeable, caring and attentive. Service: Heating system repair

Domenick Lepera, and his trainee, Alex, came to give us an esimate for a whole home generator with a transfer switch. The communication before he even got to my house was excellent. While getting the information he needed to provide the estimate, he found a minor gas leak at our house and notified us immediately. Domenick was very knowledgeable and courteous. We even received the estimate within a few hours!

My furnace failed on a Friday night. I was away for the weekend and had NebraskI dony come to the house. I had some experience ni heating and a/c as I did this some 30 years ago. I determined that the gas valve was defective informed the service tech he performed his analysis and came to the same conclusion and proceeded to give me a quote of over $750.00 for the repair.

I went to the heating supply store picked up a gas valve for $91.00. Needless to say I didn't have them fix my furnace, 45 minutes later I had my furnace running. I don't know how they do their quotes but they are way out of the realm of reality.

Wow, seeing a lot of negative reviews makes one think, BUT we had them install a condensing gas boiler (high efficiency boiler) it all went very smoothly, on time and I knew that the cost while not low was in the ball park with a similar installation in our country place done by a "local" plumber. We were happy. Part 2, ConEd locked our gas meter (part of a gas pipeline replacement) while we were on a 4 week trip overseas, claiming that there was a leak when we asked them to turn the gas back on.

To make a long story short, the crooks and morons from ConEd really screwed us. Nebrasky did a leak test walked us through the town permitting process - needless to say that there was no leak, yet we had no gas for 12 days after returning from our trip --- meaning no hot water ---. Their entire staff was very supportive and helpful and moved the process through the ConEd and local town bureaucracy efficiently and quickly. Yes, it was expensive but I knew that when an other company proposed a leak test for our central A/C. Overall happy with Nebrasky and very, very unhappy with ConEd

Nebrasky Plumbing is completely out of integrity and doing a huge disservice to their employees and this community. I will not be using this company again. While the gentleman who came to my house to give me a quote was very courteous and only doing his job, the company utilizes an extremely overpriced coding system for providing quotes. I paid the service call fee of $126.50 for them to inform me that the toilet was just leaking because one of the screws was loose.

After letting me know this, the man left and very promptly sent over a STARTLING quote to repair it. To repair the existing toilet (replace screws, valve, flapper, and gasket): $811.14 To purchase and install new toilet (of lesser quality): $504.72 WHAT?! I immediately called the company and discussed with a very friendly woman what had happened. She agreed that the quotes were quite ridiculous.

Shortly after I spoke with her the gentleman who made the service call earlier that day followed up with me and also seemed to agree that it was overpriced but there wasn't much he was authorized to do outside of the quotes that were given. We agreed that he would discuss with the owner and get back to me with "hopefully" a more reasonable quote to repair my existing toilet.

He did indeed get back to me within a few days with a new quote which was honestly more disparaging than the first one. To make it less expensive, they took off half of the job and wanted to charge $400+ to simply replace the screws and gasket. This is not right. Thanks to the helpful advice of the gentleman who made the service call, I was able to purchase the necessary parts at Lowes and fix the leak myself for under $10! Much gratitude to this man for his advice. I wish him the best and hope that he finds employment with good benefits somewhere else.

Called to have them check a hotwater heater that was not staying lit. They showed up and said it was a gas sensor that was covered under warranty but I would have to pay for labor in the amount of $854! They refused to tell me how long it would take or what the hourly rate is. I called another licensed plumber and he completed the job in 30 minutes for under $100. Nebrasky still had the nerve to charge $125 for a service fee which I then had to dispute with my credit card company. Stay away from these crooks!

My pipes froze thanks to minus 18 degree weather. I repaired 2 leaks myself but there were so many leaks I let the lnsurance pay for it. 8 more leaks were found by another company. Two guys showed up from nebraskys and gave us an estimate. They seemed like nice enough guys and I told them I would get back to them. Glad I didnt use your company. The other company charged $977.00 and took 4hrs to complete and you wanted to charge $3,300 per day with a two day minimum thats $6,600 LMAO what a bunch of crooks.

They knew they couldn't get over on me since I know about plumbing myself which I learned from my father and uncle. I know people want to make some money but this is criminal. How many old ladys have you ripped off? Bottom line Nebraskys = RIPOFFS. You dont want to believe my story then use them. I will be waiting for your responce Nebraskys Be careful who you try and ripoff

I really wasn't happy with the service provided. We have been having little to no hot water in our showers and Nebrasky sent someone out to look at our boiler. They were out for under an hour but charged me an additional fee for making adjustments to the mixing valve (I would have assumed if it was under an hour and didn't involve a new part it would fall under the standard visit fee).

The technician told me to wait a few days and if the water didn't run hotter we would need to at least replace the mixing valve and temp/pressure gauge. The quote to do that was $1,679. This seemed really high so we double checked the price with an extended family member in the business and he let us know that kind of a repair (with labor) should run closer to $600.

Our water temperature has not gotten better so we called Boiler King and they immediately suggested that the coils might need to be flushed (which Nebrasky did not do). It was my impression that Nebrasky was more about upcharging than actual customer service.

Nebrasky was recommended to me, as I have just moved into the area. I am a new homeowner and never had to hire a plumber before. Nebrasky was a great experience from start to finish. Both the receptionist and technician were nice, helpful and pleasant to work with. They were upfront and I truly felt like they had my best interest in mind. The tech could've gotten another $600 from me but said the work wasn't necessary based on what he saw. Nebrasky is not likely the cheapest company to use but I was impressed by the quality of work, the estimates, the final price being the estimate, and the 12 month guarantee.

Called for a diagnosis of not having enough hot water. They said it was the circulating pump going bad. They write me up an estimate of $1087 to replace it. I knew that was way OVERPRICED so I did the repair myself. It cost $84 for the pump and 40 minutes of my time. So they were planning on charging me $1000 an hour? Wow that's insane, I would never use it recommend them.

Used this company before for a repair to my furnace and to install a whole house propane generator. I thought they were fair and did a good job. Then, i called them to install a new faucet and connect a new kitchen sink to the drain. I had all of the fixtures. All they had to do was connect them. Right off the bat the service person tried to tell me that my dishwasher was not secured properly and wanted to add that task to the job.

The dishwasher has been working just fine for over a year so I asked him just to focus on the faucet and connecting the sink to the drain pipe. He went out to his truck for about 1/2 hour. When he returned he gave me a quote of $711. He further informed me that he spoke to Paul (Nebrasky) and they shaved off as much as they could. I told him thanks but no thanks.

I then called a handyman from a ad on Craig's list and he did the job for $150. Took him 20 minutes. I now assume I was ripped off for the generator and furnace too. I will never call Nebrasky again. I work too hard for my money to be ripped off.

OVER PRICED! I had low water pressure in my shower and called Nebrasky. A tech came out and determined that the plumbing needed to be accessed and the faucet/valve replaced. He didn't charge me for the diagnosis (which I appreciated) and e-mailed me an estimate. The estimate was $1,475 which I though was very high considering it wasn't a very big job.

I asked Nebrasky to itemize the estimate so that I could understand the charge but they just said it was a flat rate for the job and offered no explanation as to how they came up with the price. I then found another plumber who did the job for $670. They did a great job and my water pressure is excellent now. Nebrasky should be ashamed of themselves for bilking their customers like this!

I called Nebrasky to look at a leak from my shower. They told me it was a leaking shower pan. They said that all of the tile and sheet rock would have to be ripped. They charge me $343.00 and left. I had another plumber come, snake the drain and pull a clog out. Once the clog was removed, the water flowed fine and didn't over flow the shower pan. Leak was fixed. I do not understand why Nebrasky didn't just pull the clog out in the first place. I will never use them again.

Plumber was named John. Such a nice man. Knew his stuff. He thinks the internal knob was ONLY the problem. The service people from last night called back immediately. Talked me through how to turn off all the water valves and promised at 7AM I would get a call to get someone over in the morning. They called at 7AM as promised and guy was here by 8:30AM! Awesome customer service

I enjoyed my technician's visit today. He was very thorough and responsive, taking time to answer my questions and to explain maintenance on my system.

I was very disappointed with the overall service from beginning to the end. When I called the office for an appointment they were very rude and short with me. That was a red flag and was my fault for continuing to make an appointment. Not only was I over charged the problem was never fixed! My advise to everyone DO NOT use them find someone else or fix it yourself!

OverJOYED! I love that there is a plumber out there who I can count on to be ON TIME, to the job RIGHT, and to treat me with professionalism and courtesy. Dominic is in a class by himself as a GREAT professional.