Our technicians have exceeded the licensing and training requirements of the Texas HVAC energy efficiency industry. All of our service technicians pass rigorous background checks to ensure their training is up to par with our requirements, thus increasing our ability to serve you. When we come to your home or place of business, you can rest assured that your HVAC system is in the best possible hands. Our technicians’ compensation is not based on commission and they take a great deal of pride in their work.
We have established our business through a consistent customer-base referral system. Â We will work hard to earn your trust and confidence. In return, we give you our knowledge and experience while conducting our business with honesty and integrity. As our track record shows, we find the problem and fix it, and will not automatically tack on unnecessary charges. You have our word: we will never up-charge you. If we feel additional services are required, you will be informed in advance and given the reason, in writing.
- Central Texas including (but not limited to) Austin, Cedar Park, Round Rock
|City||Austin , TX|
|Address||3903 Warehouse Row. Suite D|
|Phone Number||(512) 600-4311|
Products & Services
Smart Air has been helping Austinites stay cool for many years, which includes many hot summers. We are so happy to be a part of this community and would enjoy the opportunity to help you in anyway we can. Our clients are happy with the services we have been able to provide them with over the years because we listen, we answer your questions thoroughly, and ultimately, we get the job done at a reasonable price.
There are a many of reasons why your AC may not be working, so you should consider getting it repaired by professionals. Usually it either does not cool or it does not turn on at all, but sometimes it can get a little more complex than that. Instead of going through the hassle of trying to fix it yourself, Smart Air Austin is here to solve that problem for you. Our certified technicians work quickly and offer professional service so that your home gets cool again and your AC is repaired!
Smart Air understands that keeping your home warm during the winter and cool during the summer in Austin can be a struggle. Be sure to check our Coupons & Promotions page for deals. We also provide weatherization services, ensuring the heat or cold you’re paying for isn’t escaping your home. Our quick and timely Austin heating services are sure to keep you from suffering through cold days.
We have battled with a non-functioning A/C for the last 2 days and when our agent is taking too long on responding, we decided to take it into our own hands to get it repaired ASAP. I went on Yelp and found Smart Air. My bf called on a Sunday and within a few hours, Matt G. came in person to diagnose. We really wanted the A/C fixed ASAP because the next day would be Labor Day. He gave us an estimate and told us that he was going to search for the fan blade if it was available locally and fortunately he did. He worked until 8:30PM and got our unit up and running that same day! Our total cost was even lower than what was quoted. Matt was friendly, accommodating and did an excellent job.
We chose Smart Air after getting about 6 other quotes for replacing our aging AC system. Shane was great. He gave us a bid with several options and we were able to choose the best option that fit our budget. As a homeowner I had a lot of questions and he was always willing to answer all of them. His crew came in and they were very nice and worked hard to get the job done pretty quickly. I have already recommended Smart Air to several others knowing that they will be just as satisfied with them as I was.
I was having A/C issues and had a different A/C company come out and they took a half hearted look at my system and said all was "OK"... (they were paid for by Allied Home Warranty which I do NOT recommend). I called Smart Air and the service tech "Christopher" came to my house and provided me with a thorough check of my system and found several issues that he fixed for me. He also took the time to educate me about my system and let me know ways that I could increase the efficiency of my system. It's not often that you can find such great customer service these days but this company sure provides it. I also got several calls from Jeannie in the office to ensure that my appointment was lined up and all was good to go. I am very happy with this company and will call them again if my A/C needs work again.
Matt (service technician - whom I have worked with TWICE now) AND Jessica (in the front office and for billing) are just terrific. I have found them to be straight forward, solid communicators - both on making appointments and doing what they say they are going to do - and being on time when they say they are. This is all a testament to their reliability.
Matt is super thorough (as he methodically goes about checking all aspects of your system - merely in an effort to head off any future issues) and in his explanations of his findings and in making recommendations for future consideration.
If you want to support Central Texas area, family owned businesses that provide a great service for your money - the smart money is on these guys = Smart Air Service.
Imagine a date night on the horizon (which for parents of two daughters means shipping them off to my mom's, with us staying home and making dinner together) only to learn the AC is on the outs. That's right, 90 degrees, inside. Date night in doubt.
That's where Smart Air stepped in. A couple of calls with Jeff, who was manning the phones, and Matt (the tech) was onsite to fix the problem and save the day (evening).
i could go on and on about their courtesy, professionalism and responsiveness, but suffice to say, I will call them again should issues arise. In fact, I signed up for their bi-annual system check, which saved me 15% on the spot and nearly paid for itself then and there.
Thank you guys. The hot night I had planned will happen, but will not be due to indoor temperatures alone.
This service was used by our landlords, so we didn't have a choice on company but I'm very glad we used them! Matt went above and beyond to make sure he addressed any questions I had. He also made suggestions to the landlord about updating some of our equipment. Highly recommend!
I called this morning at 7.30 and have a cool house at 9.30. Jonathan was knowable about what was best for me and my home. I'm old school- no programmable A/C displays for me. If I want it colder, I press a button, warmer I press a button. Great customer service! Will recommend!!!!
I had Matt out at my house to do a Spring maintenance on my AC system. He is a great technician and so kind to my house and system. If you have time you should call them to schedule your maintenance too before it gets too hot! I talked to Jeanne in the office to schedule and she was super helpful. Also the very next day I received a detailed receipt thanking me for my business. This is my first house so all this maintenance stuff is new to me, so I'm glad I have a company I can trust. I truly have nothing bad to say. :)
SmartAir really stands by their products and warranty. During an annual inspection for my heating/ac unit, I was told (by a competitor of SmartAir) that I needed ductwork repair received an $8,500.00 estimate to repair/replace it. I called SmartAir back and discussed my concerns with Shane, the owner. He didn't hesitate to come out to my house and assess the problem. After he was finished, he informed me that his company would complete all of the work for nothing. His repair crew were out at my house within a week and fixed the entire problem. SmartAir truly stands behind their products and service. Thank you so much!!!
Fantastic service from quote to scheduling to the actual work. Smart Air replaced a builder grade exhaust fan in our master bath with a larger, more quiet fan. I bought the fan (Panasonic Whisper Quiet) and Smart Air came out and did a free quote for installation within 24-48 hours. Quote was very reasonable and less than a few others. The original fan had a 3" vent, so they had to increase the vent size to meet the new fan dimensions (4" venting) and do some cutting out of the existing ceiling drywall. The work was excellent and they cleaned up their work and threw away all of the old materials. Shane reached out to me after the job and was very appreciative of using their services. I have not used them yet for AC/Heat related issues, but will definitely use them again!
I highly recommend Smart Air Service. We called around the holidays for a last-minute servicing for our HVAC unit prior to selling our house and had wonderful, quick service. When our invoice came, it was for a bit more than anticipated, so I emailed and immediately received a response. The appointment was coded incorrectly as a reoccurring service versus a one-time service, which they were extremely apologetic for and refunded the difference. They also sent someone the next day to fix two items they had noted on the original call for no charge at all. It's so nice to have great people to help, especially when you're in a crunch! I will use them for life!