Stankus Heating & Cooling

To say Stankus provides great customer service and knowledgeable installation and repair is quite an understatement. My husband and I have had the unfortunate opportunity to work with many heating and cooling companies for both repair and installation at other homes. None have compared to the extraordinary service we receive from Stankus. After Purchasing our most recent home built in 1940 we had several urgent heating repair needs.

Status always provided exceptional service every time they came to service the furnace. Ultimately we decided to replace our furnace and also install an AC unit. We received quotes from five companies to be responsible about our investment. Jack Stankus' quote was not the highest, not the lowest, but was very fair. We had hoped his prices were competitive given the excellent services we had received. Digging in to the detail of our quotes (unit brands, motor, SEER, etc.) Stankus was (thankfully to our delight) the best option. Clint and Alex came out to install our furnace and AC unit.

We had met Clint before on some of our previous repair calls. What a genuinely delightful guy! He is brilliant in this industry and definitely knows his stuff. Plus he saved us money on installation of our ac unit duct work. Another great win! Alex, who we had just met was equally kind, and did a great job. One particular thing we love about working with the team at Stankus is how absolutely friendly and knowledgeable everyone is.

I spoke with Carla several times before, during, and after installation and she was a tremendous help. I'm not certain of Carla's job title but she is often the one who answers the phone. Very pleasant and as I said extremely knowledgeable. It came as no surprise to find out that she is also certified in HVAC. This is another huge benefit to working with Stankus over other companies: even their in-house team members are well versed in the industry!

We've also had the great pleasure of working with Sandy who is another in-house team member. She proved to be just as knowledgeable and sweet as the rest of the team. And she too went above and beyond to make sure we had all the information we needed. After installation and again to my surprise Stankus provided our local utility company all the information needed to obtain a rebate.

Nothing needed on my end. Saved us money again! Stankus, you have an amazing team! We are grateful for your service, expertise, helpfulness, and kindness. All of which seem rare in today's world.

Very professional, clean, fair pricing. We plan on using them whenever there is a HVAC issue or when we need maintenance. They hunted down a $400 rebate on our new furnace and arranged for a free home energy audit for us. Service: Heating system installation

I had them install a new mini-split for me. I would like to first say that the person who installed the split was great. He came when he said he would and explained what he was doing. The problem I have is with the owner and the price. When I received my invoice, all it had on there was a price. There was no explanation of hours or rates. I called and asked for an itemized bill because it seemed extremely high for the work.

The itemized invoice was very limited with the information and didn't include an hourly rate. The owner called me back and was rude from the start. After a few minutes on the phone with him, it was clear it was going nowhere. I let him know that I was pretty disappointed in him and the company and would be letting my family know who also uses them. The owner told me he did not need my business or theirs. The hourly rate was different than what I was told it would be from the start.

Inspired to write because of the only other review being so negative. I've used Stankus (along with all of my neighbors) for almost twenty years. I have had them install a new furnace and central air unit (15 years) and maintain the other ancient furnace (2 furnace home. Not recommended!). ALWAYS professional, prompt, courteous and cleanup after the work.

Great communication on what's wrong, what's needed, and when it might be time to get a new furnace. They have a great reputation in Chagrin Falls, where you can't do business that long unless you are honest and effective.

I've used them since 1973. Their first job for us was converting our home from a boiler system to forced air. The products they represent are top quality and so is their workmanship. Service: Heating system installation

Stankus Heating and Cooling just installed a new furnace and air conditioner in our home. Clint, the technician, and Alex, were wonderful. They cleaned up afterwards and explained the entire system to us! Originally, I called Jack Stankus to come over to quote the new system for me and he came within the hour. He sat down with us to explain everything. This was much better than the other company, that simply emailed us a quote days later with no explanation. Highly recommend Stankus Heating & Cooling!

Brandon was here to service my furnace and AC. He was very nice and was well-versed at what he was doing. He was personable and explained what was going on and what he was doing. My first time using Stankus and I will definitely recommend them to friends and family. Service: HVAC maintenance

I have used Jack Stankus for both my office and now my home. Both jobs were quality experiences and I would call Jack again in a heartbeat. The work crews were on time and professional, explained what was being done during the install and answered any questions I had. Over a great experience with a great company.

Choosing Stankus Heating & Cooling for the installation of our new furnace was a great choice. I had an initial visit to repair my very old furnace. They did their assessment and discussed with me thoroughly what issues were found. My decision was to replace with a new more efficient unit. After I gave the go ahead, within a week they had the new furnace and scheduled an install date.

Their installers (Ray & Brandon) were prompt, courteous and very professional. They took great care to make sure that the entire pathway to our basement was covered to avoid a mess as it was raining. I appreciated this extra step. The install looks very neat, clean and professional. When they were completed, they covered all of the information in detail. They also left the area as clean as when they arrived! I would highly recommend that you hire Stankus Heating & Cooling for your heating project.

Stankus Heating & Cooling converted my house from electric to natural gas over 30 years ago, and when it was time for a replacement their quote for a quality full HVAC sytem install was again better than their competitors. The installers were professional, knowlegeable, on time and did an excellent job. Hopefully this system will last as long as the first one.

Stankus Heating and Cooling did all the HVAC work when we built our home nearly 28 years ago. Since then, they have been back for annual preventive maintenance and repairs. The company just replaced our central air conditioning about a month ago, and did a marvelous job! Highly recommend.

Highly Recommend Stankus Heating and Cooling. Used them for a new HVAC. they gave us a more efficient system than the other two bids for slightly less money. Super prompt, easy to transaction. They were very respectful of our home. We are using them again for a smaller need, - April Air install.