Since 1988, W.A. Tolbard has been delivering the Frederick Maryland area with exceptional installation and service in many kinds of interior air comfort. In addition to heating and air conditioning maintenance and installation, W.A. Tolbard sells, installs and services gas logs, gas stoves, gas inserts and gas fireplaces. We are pleased to cover the residents of Frederick County.
|Address||413 North E Street|
|Phone Number||(301) 662-2515|
- I would not recommend this business
- seems many techs are incompetent
I Called them to repair my central AC. Misdiagnosed the problem three times. Services performed were inferior quality. Ultimately caused my compressor to fail, which I had to call in someone else to replace. Cost me thousands in the process.
You decide if these problems are misdiagnosed - after 5 years of no problem use, the service tech claimed the malfunction was because of over charged refrigerant and dirty radiator. Next day problem reoccurred and he claimed the fan motor was at fault, even though the problem was a faulty contactor relay switch, which a different service found on the next visit 15 days later. The new oversized motor's axle rubbed against the compressor and made a deep groove on the casing. Their own service tech agreed that the previous service tech performed bad job and misdiagnosed the problem - he had to go back and add the freon which the earlier tech had removed. Also had to pay different company for cleaning the radiator which wasn't cleaned properly.
I never write on out bad reviews, but this time I think you ought to know before choosing a service tech.
I wonder why this is the only company who has service tech ready to go out the same day when many other are booked solid for weeks. Think about it and use at your own equipment's peril. They must get some repairs right, but do you want to risk it.
|Value for money||Over charged. Sears repair costs less then them.|
|Service & support||When the problem reoccurs, will charge overtime on weekend|
|Quality||Ultimately cost me|