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Western Sales & Service Trust our team at Western Sales and Services to keep your home warm and comfortable on those cold winter nights here in Alabama. We work with all makes and models of furnaces and heat pumps and offer 24/7 emergency repair services for when you need us. Our high-efficiency air conditioners can bring plenty of comfort to your Birmingham home when the summer temperatures start to soar. Our cooling experts at Western Sales and Services work with all makes and models of air conditioners, and we offer 24/7 emergency repair services for when you need us.
Services
Founded by Arthur Liles and Robert Bowie in West Jefferson County in 1948, Western Sales & Services, Inc., has spent over 60 years serving the people of Alabama. We are a family business that relies on the same values today as those we were founded on all those years ago: fairness and honesty. We strive to be fair to our customers and take care of their needs, no matter what they are.
We also use Wells Fargo financing for added flexibility. Depending on the time of year and the current promotion, we have the ability to offer financing upon credit approval for 12 to 60 months. With options like these, we can find the right solution to offer financing which fits any budget and solves any homeowner's needs.
According to the U.S. Department of Energy's Energy Star program, leaky ducts in attics or crawlspaces can account for 20 percent or more of a home's heating and cooling energy losses. This results in higher utility bills for you and difficulty keeping your house comfortable. Run your system, and check all the ducts and joints you can access.
Most people immediately think of furnaces when opting to heat their homes. However, boilers provide a highly effective heat option, have a long life, can reach high heating efficiencies, and some types require little or no pumping energy. Boilers are an important part of a central heating system. They're a continuous closed loop of pipes carrying heated water (or steam) throughout your home.
Reviews (15)
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George Hollis
Jun 24, 2022
It seemed expensive, $406, to check and replace the one unit's coolent.
Eloyd Gooden
Jun 15, 2022
Western Sales & Service has been a long time vendor for First Congregational Church who has always provided professional work and great customer service. Their techs have been on time, professional and knowledgeable. Not only has their work been professional but also qood quality. Would recommend them for plumbing as well as heat and AC services.
Michael J.
Jun 12, 2022
Professional staff and service, they will keep you updated on services being preformed and always on time. Service: Installation
Jaz H. Jaz
May 17, 2022
I would definitely work with Jonathan and Hank again. Both guys were friendly and explained what was going on with my plumbing issue. Jonathan showed compassion for my problems and worked to try and fix it. Great customer service. Service: Plumbing pipe repair
Melody Izard
May 16, 2022
Louis is personal and professional. We really feel confident when he is the one to make our service calls. Service: HVAC system maintenance
Karlyn Harris
May 11, 2022
Western Sales and Service repaired a botched job on my gas supply line installation. Everyone I spoke to was awesome! They saved my Christmas! Service: Installation
David Dedo
Apr 21, 2022
Both the workers were great. They were professional and efficient but also personable. I'm very happy with the results. Service: Plumbing pipe repair
Debbie Hall
Jan 11, 2022
Frank Day was very professional and provided excellent service. I've been with Western Sales & Services for several years and I would recommend them anytime. They are the best! Services: HVAC system maintenance, A/C system maintenance
Monti Osley
Dec 13, 2021
My father and I were very satisfied with the experience and professionalism that was render. We will both recommend Western sales and services to other as well.
Byanca Jones
Oct 11, 2021
Mr. Lombardy the technician was very professional and really friendly. He connected a new gas space heater for me. He does great work! Service: Installation
Drew Spears
Sep 05, 2021
I cannot say enough great things about my recent experience with Western Sales and Service. Want to give a special shout out to Tracey- she was so helpful. Their customer service and work is second to none. I will be a lifelong customer now for all of my heating and cooling needs. Will gladly recommend to any of my friends who need HVAC work or replacement in the future.
Tony Legrone
Jul 18, 2021
Great service! Jonathan was friendly and was able to get started right away after I described what was going on with the pipe. He was done in less than an hour and we haven't had any issues with the drain since. The billing process was very transparent. He had all of the services listed on an iPad and showed me exactly what he was choosing from in order to correctly charge for snaking the drain. There were no hidden charges or "nickel & diming" going on. Thanks!
Rachael H.
Mar 20, 2020
Western has taken care of our heating and cooling system for years. They have always provide professional and honest service. They always take the time to explain to me what work has beem done and why it was done. I have a better understanding of how my system works for my home environment. You wont be disappointed , if you choose to use western sales and services
Jim H.
Oct 01, 2015
Western is the only business I CHOOSE to have do our plumbing. I always call them first, and have for years. I have never thought their prices too high, and I'm going to be in a serious hurt for an honest plumber should they ever discontinue the plumbing side of their business. Years ago my central air died, and I of course called Western. They came out, they looked it over, and the service man told me if it was his, he wouldn't fix it, he'd go with window units instead, as replacing the dead central air unit would cost too much. Said they would be happy to do the work, but it wouldn't be cost effective for me.

I put in 3 window units and my power bill dropped considerably. MANY other companies would have simply charged me a lot of money for something I didn't need, to increase their profits. Instead, they chose to keep a customer happy, and with them for years to come. I wasn't the least bit surprised, because they had been dealing with me honestly for years before that.
Terri R.
Feb 28, 2014
Remember that first snowstorm of 2014???? Well, 2 hours into it our hot water heater started leaking. I had a lot of time to check out different companies and had initially decided to purchase one from Lowes. $500 and I had to install it myself...the reviews looked like it was a piece of cake. We went out to look at them and it looked cheap and flimsy.

My dad insisted I call Western and they quoted me a flat rate of $1150. No thanks. But husband insisted we use them in case there was a problem with us installing it.

Jay came out the next day and fiddled around and since our house is so old, there were a few installation problems. He had to use a different model because of size limitations, and while wait for his partner to bring it, totally redid the piping.

He also vaccummed and cleaned the area. He installed the Ruud unit nicely and it took over 3.5 hours. I was very impressed with everything that day but the icing on the cake??? Yesterday we got a $350 rebate in the mail from Alagasco. We didn't fill out anything..they did! We will use that rebate to install a new oven now. Nice surprise!