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Business Details
41 Years
experience
Trusted HVAC Solutions in Pittsburgh, PA
Founded in 1985, Comfort Supply has built a legacy of excellence in the HVAC industry, rooted in over a century of family expertise dating back to 1905. Our commitment to technical innovation and customer satisfaction has positioned us as pioneers in VRF technology, delivering tailored solutions for residential, commercial, and industrial clients. With three strategically located facilities in Pennsylvania, we combine cutting-edge products with hands-on training programs to empower our partners and employees. Our core valuesemphasizing family, trust, and relentless pursuit of knowledgeguide every project, ensuring we exceed expectations through personalized service and industry-leading expertise.

From system design to installation and ongoing support, our team of factory-certified technicians and seasoned professionals guarantees seamless performance and long-term reliability. We pride ourselves on fostering partnerships through transparency, ethical practices, and a dedication to solving complex challenges with innovative approaches. Whether supporting large-scale commercial ventures or individual homeowners, our mission remains to provide sustainable, high-efficiency HVAC solutions that enhance comfort and operational efficiency. With decades of collective experience and a focus on continuous improvement, we remain a trusted leader in an evolving industry.
Services
HVAC Sales Commercial VRF Systems Technical Support Training Programs System Installation
Details
  • Year established: 1985
Highlights and features
  • We have 35+ years of specialized HVAC experience since 1985.
  • Our team includes factory-certified technicians with 65+ combined training years.
  • We pioneered the first VRF system installation in the U.S. in 1993.
  • We offer hands-on training with live equipment at three Pennsylvania locations.
  • Our dedicated project managers ensure seamless commercial system installations.
Services
Commercial VRF Systems
We specialize in Variable Refrigerant Flow (VRF) systems for commercial properties, offering energy-efficient climate control with zoned temperature management. Our engineers provide full-cycle support from design to installation, leveraging 30+ years of VRF expertise since introducing the first U.S. system in 1993. Backed by manufacturer certifications and 100+ combined years of technical experience, we optimize system performance while reducing operational costs through heat recovery technology and smart controls.
HVAC Technical Support
Our three full-time service technicians deliver comprehensive HVAC support, including troubleshooting, repairs, and preventive maintenance for residential and commercial systems. With factory-certified expertise in Mitsubishi and American Standard equipment, we ensure peak efficiency through remote diagnostics and on-site assistance. Our 98% in-house support rate minimizes downtime while extending equipment lifespan through proactive care programs.
Industry Training Programs
We provide hands-on HVAC training at three Pennsylvania facilities, featuring live equipment demonstrations and small-group instruction. Courses cover VRF systems, ductless technology, and NATE-certified continuing education for technicians. With 65+ combined instructor years and custom program options, our training develops practical skills for contractors, sales teams, and technical staff to stay current with industry advancements and best practices.
Residential Sales Support
Our dealer programs offer residential contractors free advertising, lead generation, and COOP marketing assistance. Territory managers provide product consultations and sales guidance tailored to homeowner needs, ensuring proper system sizing and energy-efficient recommendations. We support contractors from initial inquiry through equipment selection and installation coordination for optimal customer satisfaction.
Commercial Project Management
We manage large-scale commercial HVAC projects from preplanning to commissioning, offering budget consultations, system design, and bid preparation. Our dedicated project managers coordinate equipment delivery timelines with construction schedules and provide remote monitoring for ongoing system optimization. With expertise in VRF, ductless, and traditional systems, we deliver customized solutions for offices, healthcare facilities, and public institutions.
People
David Heckler
President
Third-generation HVAC leader with 30+ years in the industry, David oversees operations and strategic direction. He acquired full ownership in 1988 and has driven innovation in VRF technology adoption since 1993.
Ben Smith
Commercial Estimator
Specializes in commercial project cost analysis and system design optimization. Provides detailed budget consultations and bid preparation support for complex HVAC installations.
Jeff Wappler
Sales Manager
Manages residential and commercial sales teams, ensuring alignment between client needs and product solutions. Focuses on expanding dealer partnerships and market reach across Pennsylvania.
Rick Boucher
Technical Service Advisor
Factory-certified expert providing system troubleshooting and maintenance guidance. Supports contractors with technical challenges and ensures compliance with manufacturer specifications.
Sarah Zuk
Marketing & Events Coordinator
Organizes training events and develops marketing strategies to promote HVAC solutions. Manages digital campaigns and coordinates industry outreach initiatives.
Questions
What HVAC services does Comfort Supply offer?
We provide commercial VRF systems, residential HVAC sales, technical support, training programs, and full-cycle project management for new installations and retrofits.
Do you offer training for HVAC professionals?
Yes, we deliver hands-on training with live equipment at three Pennsylvania locations, including NATE-certified continuing education and custom programs for contractor teams.
What areas do you serve?
We primarily serve Western and Central Pennsylvania from our Pittsburgh, Monroeville, and Altoona locations, supporting both residential and commercial clients.
Can you help with commercial VRF system installations?
Yes, we pioneered the first U.S. VRF installation in 1993 and offer complete commercial VRF solutions including design, budgeting, equipment supply, and commissioning support.
How do you support HVAC contractors?
We provide dealer programs with free advertising, lead generation, COOP marketing funds, technical consultations, and access to factory-certified training resources.
Reviews (3)
Hugh Williams
Sep 10, 2021 Report
We chose Comfort Supply because they are a leader in tech training about 8 years avo. They have been a reliable business partner and have exceeded our expectations.
Tony Ortiz
Apr 22, 2020 Report
I called to ask if they had the Air Filter I was seeking. Spencer was very accommodating and easy to communicate with. I sent my wife and son to pick up the filters. It could not have gone better. Excellent experience and customer service.
Larry Drum
Oct 21, 2017 Report
The warehouse staff were nice, but they were noticeably upset having to work late. There was little to no room in the warehouse to put the products.