Business Details
50+ Years
experience
Emergency
services
Trusted HVAC, Plumbing & Electrical Services in Atlanta
Estes Services has been Atlanta's trusted provider of HVAC, plumbing, and electrical solutions since 1949. As a family-owned business spanning three generations, we combine decades of industry expertise with a commitment to integrity and quality service. Our NATE-certified technicians deliver residential and commercial solutions, including AC repair, heating system installations, plumbing services, and electrical maintenance.Recognized with awards like the Carrier President's Award and ACCA Contractor of the Year, we prioritize customer satisfaction through 24/7 emergency service, maintenance membership plans, and financing options. With a legacy rooted in community involvement and technical excellence, we ensure energy-efficient comfort for Georgia homeowners and businesses.
Services
AC Repair
AC Installation
Heating Services
Plumbing Services
Electrical Services
Indoor Air Quality
Commercial HVAC
Water Heater Installation
Drain Cleaning
Electrical Panel Replacement
Details
- Year established: 1949
Highlights and features
- We offer 75+ years of combined HVAC experience with third-generation family leadership
- Our NATE-certified technicians provide expert service for all system makes and models
- 24/7 emergency service available for urgent heating and cooling needs
- We maintain a 4.9/5 rating from 5,000+ verified customer reviews
- Maintenance membership plans include priority scheduling and 1-year repair warranties
Associations and certifications
- Carrier Factory Authorized Dealer
What people say
Excellent service
Professional technicians
Reliable repairs
Prompt response
Quality work
Services
AC Repair
Our NATE-certified technicians provide comprehensive AC repair services for residential and commercial properties. We diagnose and fix refrigerant leaks, compressor issues, electrical problems, and more. With 24/7 emergency service available, we restore cooling systems efficiently while maintaining manufacturer warranties. Our team services all brands including Carrier, Trane, and Lennox.
Heating Services
We offer complete heating system solutions including furnace repair, heat pump installation, and annual maintenance. Our technicians handle gas and electric systems with expertise in Carrier equipment. Emergency heating repairs are available 24/7 to ensure comfort during Georgia winters while maintaining system efficiency.
Plumbing Services
Our licensed plumbers address residential and commercial needs from leak repairs to water heater installations. We offer drain cleaning, sewer line services, and water filtration system installations. Emergency plumbing services are available for urgent issues like burst pipes or major leaks.
Electrical Services
We provide electrical panel replacements, EV charger installations, and safety inspections for homes and businesses. Our certified electricians handle wiring upgrades, circuit breaker replacements, and surge protection systems to ensure safe, reliable power distribution.
Commercial HVAC
Our commercial HVAC division specializes in system replacements, building automation, and maintenance contracts. We service office buildings, medical facilities, and retail spaces with energy-efficient solutions that reduce operating costs while maintaining occupant comfort.
People
Tommy Estes
CEO
Third-generation leader with 50+ years in HVAC industry. Graduated from West Georgia College with marketing degree in 1971. Maintains family commitment to quality service since taking over from founder N.B. Estes.
Brian Estes
President
President with extensive operational experience. Worked through company ranks to leadership position. Focuses on daily operations and staff development while maintaining family business values established in 1949.
John Waldorf
Vice President
Seasoned operations leader with deep knowledge of HVAC systems. Collaborates with Estes family on strategic direction. Brings technical expertise and management experience to support company growth and service excellence.
Questions
What are the signs my AC needs repair?
Common indicators include warm air output, strange noises, increased energy bills, frequent cycling, and unusual odors. Refrigerant leaks and electrical issues also require professional attention.
How often should HVAC systems receive maintenance?
We recommend bi-annual maintenance - spring for cooling systems and fall for heating systems. Regular tune-ups improve efficiency, extend equipment life, and maintain warranty validity.
Do you service all HVAC brands?
Our technicians service all major brands including Carrier, Trane, Lennox, Rheem, and Goodman. We're Carrier Factory Authorized Dealers with specialized training for their equipment.
What financing options are available?
We offer special financing for qualified buyers on new equipment installations. This includes flexible payment plans to make system replacements more affordable while maintaining warranty coverage.
Are emergency services available after hours?
Yes, our 24/7 emergency service responds to urgent HVAC, plumbing, and electrical issues outside regular business hours, including weekends and holidays.
What's included in a maintenance membership plan?
Plans include two annual system inspections, priority scheduling, 1-year repair warranty, and discounts on repairs. Preventative maintenance helps avoid breakdowns and extends equipment lifespan.
Videos
Reviews (6)
Juan M.
Jun 30, 2022
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Estes had excellent service, they were very knowledgeable and had outstanding customer care from start to finish. Their team showed up on time and did a great job. Estes kept us informed and answered any questions that we had along the way. We have been extremely pleased with Estes services
Green K.
Jun 17, 2022
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Our HVAC wasn't cooling so they had to send a tech out to diagnose the problem. He recommended us we replace it because it was old and that if he fixed it now, he didn't know when it'd go down again. We were told twice by 2 different people at 2 different times that if we got it fixed temporarily, that cost would be deducted from the total of a new HVAC system. We agreed to get it replaced when it went down a 2-3 weeks later, after everything was installed, they said that the 2 employees shouldn't have said that the temporary cost was going to be credited.
In addition, we were supposed to have a sales rep come out to show us the different options of the HVACs as the tech arranged a day and time for us. The day came and nobody showed up. So Estes isn't a reliable company and the manager Nicole isn't either. We asked for an invoice and she sent us an invoice with cost not even broken down.just the total and a basic description. Why would we have asked for an invoice if we were going to receive just that. We ended up using a different Heating and Cooling Company for another HVAC, and they were more reliable.
In addition, we were supposed to have a sales rep come out to show us the different options of the HVACs as the tech arranged a day and time for us. The day came and nobody showed up. So Estes isn't a reliable company and the manager Nicole isn't either. We asked for an invoice and she sent us an invoice with cost not even broken down.just the total and a basic description. Why would we have asked for an invoice if we were going to receive just that. We ended up using a different Heating and Cooling Company for another HVAC, and they were more reliable.
Greg B.
Jun 14, 2022
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Gave me an untimed.appointment. said they would come by. didnt. My 94 yr old mom live here too. It's 90+ degrees. do better.
David F.
Jun 14, 2022
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I have 2 HVAC units located on the roof of my 2 story Townhome. One of the units stopped functioning so I called Estes last Friday to schedule them to diagnose and repair the problem on Monday. I was given a confirmation of my appointment with a rather large window of 8AM to 6PM. Its hot here this week and I need to have the unit fixed so I took the day off work to be here for the appointment. At almost 10AM I received a phone call from the scheduling department advising me that Estes has decided to no longer do business in my complex because of the units being on the roof.
They have been doing business here for years, but all of the sudden they can no longer service units on roofs. I was naturally very unhappy with the way the whole experience with Estes was handled. Since I'm no longer able to do business with them, I certainly can't recommend them to anybody else, because who knows what reason they may choose to no longer do business with you and/or your complex.
They have been doing business here for years, but all of the sudden they can no longer service units on roofs. I was naturally very unhappy with the way the whole experience with Estes was handled. Since I'm no longer able to do business with them, I certainly can't recommend them to anybody else, because who knows what reason they may choose to no longer do business with you and/or your complex.
Stephanie Parker
Jun 11, 2022
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I've used Estes in the past. But, 4 years ago I had another company install a new AC unit, and I immediately regretted it. It never worked properly. I had Estes' service contract and called for appointment and expected to wait weeks. I got an appointment 2 days later. The tech was on time, very thorough with his inspection and work needed (sorry, I didn't get his name). His assessment was checked by a comfort analyst Justin Hancock. The repair techs, Jered and Trevor, were hard working pros. They replaced major parts of my system in a very small crawl space. I've always been pleased with Estes in the past and pleased today.
Joshua Hobson
Jun 08, 2022
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I have been a long-term customer of Estes and they have always been extremely responsive for all service requests. Most recently, I needed a repair that required a part to be ordered. I was contacted as soon as it was available and scheduled promptly to finish the repair. Brad and Brandon did the repair and they were both very professional. They let me know how long it would take to complete the installation, cleaned up after themselves and went over everything with me prior to initiating payment. I could not be more pleased with the services provided.