Business Details
50+ Years
experience
Emergency
services
Trusted HVAC, Plumbing & Electrical Services in Idaho Falls
First Call Jewel has been serving Idaho Falls for 75 years as a trusted provider of HVAC, plumbing, and electrical services. As a third-generation family-owned company, we prioritize community trust and reliability, offering licensed, bonded, and insured specialists for residential and commercial needs. Our team emphasizes preventive maintenance, emergency response, and advanced solutions like ductless heat pumps and smart thermostats.With decades of combined experience, we ensure every service call addresses both immediate needs and long-term system efficiency. Our commitment to quality extends to water treatment, electrical inspections, and air duct cleaning, backed by a guarantee of customer satisfaction. We focus on educating clients about system care while maintaining transparency in all operations.
Services
HVAC Repair
Plumbing Services
Electrical Inspections
Emergency Response
Duct Cleaning
Water Heater Installation
Smart Thermostat Services
Generator Installation
Water Treatment
Furnace Maintenance
Details
- Year established: 1950
Highlights and features
- We have 75 years of combined experience in HVAC, plumbing, and electrical services.
- Our team consists of licensed, bonded, and insured specialists.
- We provide 24/7 emergency service for urgent home comfort needs.
- We prioritize preventive maintenance to extend system lifespan and efficiency.
- Our third-generation family ownership ensures deep local market understanding.
What people say
Prompt service
Knowledgeable technicians
75-year legacy
Reliable solutions
Emergency availability
Services
HVAC Repair
Our HVAC repair services address gas, electric, and oil furnace issues, heat pumps, and ductless systems. Technicians diagnose irregular heating, uneven temperatures, and complete system failures. We prioritize restoring comfort while identifying maintenance needs to prevent future breakdowns. Emergency repairs are available 24/7 for critical heating failures.
Plumbing Services
We handle water heater repairs, installations, and replacements for storage tank and tankless models. Services include addressing insufficient hot water, sediment buildup, and capacity issues. Our licensed plumbers also install REIONATOR water softeners and Express Water filtration systems to improve water quality and appliance longevity.
Electrical Inspections
Our electrical inspections verify system safety and efficiency. Services include panel overheating checks, breaker testing, ground connection verification, and voltage analysis. We identify risks in older wiring systems and recommend upgrades for enhanced safety and modern electrical demands in residential and commercial properties.
Duct Cleaning
Professional duct cleaning removes debris that restricts airflow and impacts indoor air quality. Using specialized equipment, we clean blower wheels, heat exchangers, and duct systems to improve HVAC efficiency. This service reduces dust accumulation in homes and extends system lifespan when combined with proper filtration upgrades.
Emergency Response
First Call Jewel provides 24/7 emergency services for urgent HVAC, plumbing, and electrical issues. Our rapid response team handles burst pipes, furnace failures, and electrical emergencies. With technicians on call year-round, we ensure critical systems are restored promptly to maintain safety and comfort in residential and commercial properties.
People
Bob Bidstrup
HVAC Specialist
With over 40 years in home services, Bob specializes in HVAC system maintenance and efficiency improvements. He focuses on educating homeowners about preventive care and system optimization.
Questions
What HVAC services do you offer?
We provide heating and AC repair, installation, maintenance, ductless heat pumps, and smart thermostat services for residential and commercial properties.
Are emergency services available after hours?
Yes, our 24/7 emergency service handles urgent HVAC, plumbing, and electrical issues outside regular business hours.
Do you offer financing options?
Yes, we provide financing options to help customers manage the cost of essential home comfort system upgrades.
What plumbing services are included?
Our plumbing services include water heater repair/installation, water softeners, filtration systems, and emergency plumbing repairs.
How can I improve indoor air quality?
We recommend air duct cleaning, high-efficiency filtration systems like Lennox Pure Air, and regular HVAC maintenance to enhance indoor air quality.
What electrical services do you provide?
We offer electrical panel upgrades, generator installation, EV charger services, lighting solutions, and comprehensive system inspections.
Reviews (4)
Mike M.
Jun 16, 2022
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$496 for an experienced plumber to replace a bathroom faucet that was only 1.5 years old? Property manager claims no price was ever quoted beforehand and that she never would have approved for that kind of ridiculous price. Surprise!
Gregory Johnson
Apr 11, 2022
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My experience with First Call Jewel was fantastic. From project kickoff to completion was quicker then expected, and the work performed was fabulous. Their employees are professional and courteous. They quickly came back to resolve a minor issue. I recommend, and would use them again! Thanks for taking care of the customer!
Michelle Anderson
Apr 10, 2022
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We paid $79 for a service call and the service rep. said after talking to his advisor, it would cost us $12,000 to $20,000 to tear out the basement floor to replace a pipe to the street. This is without even looking in or snaking the leaking interior pipe going to the wall drain. My son and husband replaced the pipe for $45 in parts and less than an hour's work.
Jeff Ekl
Mar 28, 2022
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The service team was great. The new heating unit went in just fine. There was a little trouble getting the humidifier working properly but since then it has worked just fine. The estimate was terrible. He constantly tried to sell me more than I wanted. I just needed a new heating unit. When discussing finance options he totally blew it. Sold me on a system that was in my budget but when it was all said and done, my first payment was 100% increased. The payment doubled. Now I'm stuck with a bill I can barely afford. The service is great but beware of the estimate.
