Business Details
50+ Years
experience
Emergency
services
Trusted HVAC and Refrigeration Services in Norfolk, VA
B & Z Services has been a trusted provider of HVAC and refrigeration solutions since 1948. Our family-owned business serves Eastern North Carolina and the Hampton Roads/Tidewater region, offering comprehensive design, installation, and maintenance services for commercial systems ranging from fractional horsepower units to 1,000+ ton chillers. Our team of factory-trained technicians provides 24/7 emergency support, prioritizing rapid response times and minimal system downtime. With a dedicated engineering department established in 1982, we deliver customized mechanical designs that balance energy efficiency, regulatory compliance, and long-term reliability.Our ISNetworld-certified safety programs ensure adherence to the highest industry standards, while our preventive maintenance agreements help clients reduce energy costs by 15-20% through scheduled servicing. We maintain partnerships with national accounts and local contractors, supporting projects from small VRF systems to multi-million-dollar installations. Our ice machine division services Scotsman, Manitowoc, and Hoshizaki equipment with factory-certified expertise. By combining decades of experience with modern safety protocols, we protect both client investments and occupant comfort across diverse commercial environments.
Services
HVAC Installation
Refrigeration Repair
Ice Machine Maintenance
Engineering Design
Preventive Maintenance
Emergency Services
Chiller Systems
Air Handling Units
Boiler Maintenance
Energy Efficiency Programs
Details
- Year established: 1948
Highlights and features
- We offer 24/7 emergency HVAC and refrigeration services with rapid response times
- Our technicians are factory-trained and annually updated on the latest technologies
- We implement energy-efficient maintenance programs to reduce operational costs by 15-20%
- Our safety protocols meet ISNetworld standards, ensuring compliance and risk reduction
- With over 65 years of experience, we provide proven expertise in commercial HVAC systems
Associations and certifications
- ISNetworld
Services
HVAC Installation
We design and install complete HVAC systems for commercial buildings, from small VRF units to large-scale chiller systems. Our engineering team ensures optimal equipment selection and configuration to meet specific facility requirements while maintaining energy efficiency. With 65+ years of experience, we deliver reliable climate control solutions that comply with all federal, state, and local regulations.
Refrigeration Repair
Our factory-trained technicians provide emergency and scheduled repair services for commercial refrigeration systems. We service all types of equipment including air handling units, rooftop units, and mission-critical computer room air conditioners. Our rapid response team minimizes downtime with strategically located service vehicles stocked with essential replacement parts.
Ice Machine Maintenance
We offer specialized maintenance for Scotsman, Manitowoc, and Hoshizaki ice machines and dispensers. Our factory-certified technicians perform regular sanitization, filter replacement, and scale removal to prevent contamination and equipment failure. Preventive maintenance programs ensure consistent ice quality and compliance with health regulations for restaurants and hospitality businesses.
Engineering Design
Our engineering department provides turnkey mechanical design services for new construction and retrofit projects. We collaborate with contractors and facility managers to create customized HVAC and refrigeration systems that balance efficiency, cost, and maintenance requirements. Our licensed engineers ensure compliance with all applicable safety and environmental regulations.
Preventive Maintenance
We develop customized maintenance programs to extend equipment lifespan and reduce energy consumption. Our contracts include monthly, quarterly, or bi-annual service visits covering filter replacement, system checks, and performance optimization. Contract customers receive priority emergency service and guaranteed response times to minimize business disruption.
Questions
What areas do you serve?
We serve Southeastern Virginia including Norfolk, Virginia Beach, Chesapeake, and Newport News, as well as Northeastern North Carolina up to the Outer Banks region.
Do you offer emergency HVAC services?
Yes, our technicians are available 24 hours a day, 7 days a week for emergency HVAC and refrigeration repairs with rapid response times.
What types of HVAC maintenance programs are available?
We offer monthly, quarterly, and bi-annual preventive maintenance agreements tailored to your equipment needs, with priority emergency service for contract customers.
Are your technicians certified?
Our service team includes factory-trained technicians certified on major HVAC and refrigeration brands, with annual training updates to maintain technical expertise.
How can I reduce energy costs for my HVAC system?
Our preventive maintenance programs improve system efficiency, typically reducing energy consumption by 15-20% through regular filter replacement, system optimization, and performance monitoring.
Do you handle large-scale commercial projects?
Yes, our engineering department manages projects from small installations to multi-million-dollar contracts, providing complete design, installation, and ongoing maintenance services.
Reviews (3)
Maliel
Nov 20, 2018
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I am a manager for a local business and had some guys doing work on our roof while this company was working on another store roof next to us. I couldn't get ahold of the guys on our roof and the technician from B&Z actually went up and talked to our guys for me. He was very courteous and polite and didn't need to go so far out of his way to help someone he didn't know and wasn't currently working for. To me this shows a lot about the integrity of the people they hire and has definitely put the company down as one I'd like to hire for any HVAC needs.
Susan Marx
Oct 23, 2018
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We had a contract with B&Z for our commercial buildings. At one site that we rented B&Z replaced 500 ton roof unit located on a rubber roof in Chesapeake. A month or so after the HVAC replacement, we are sent a 250.00 roofing bill from our property owner, along with multiple pictures of all the screws and pieces of metal that they were forced to clean up because it was left on the roof after the repair.
When I asked the property owner about the situation he said he was afraid to leave this huge metal casing for fear it would blow off and hurt someone and he would be liable. Plus leaving screws on rubber roofs can so easy cause punctures that he was very concerned and was forced to pay a roofer to clean up. He then forwarded the bill to me. When I presented B&Z with the bill they refused to pay. In our experience we did not receive a professional job from B&Z and were forced more than once to pay people to come behind and fix their work.
When I asked the property owner about the situation he said he was afraid to leave this huge metal casing for fear it would blow off and hurt someone and he would be liable. Plus leaving screws on rubber roofs can so easy cause punctures that he was very concerned and was forced to pay a roofer to clean up. He then forwarded the bill to me. When I presented B&Z with the bill they refused to pay. In our experience we did not receive a professional job from B&Z and were forced more than once to pay people to come behind and fix their work.
Lori Verity
Jan 15, 2018
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These guys made sure our freezer and cooler were fixed right! As an owner of a food business, they saw the importance of getting it right so we wouldn't lose any inventory. They worked until 11 pm on a Friday night and we are very grateful. We are very grateful and highly recommend them to anyone!
