Business Details
49 Years
experience
Emergency
services
Your Trusted HVAC Partner Since 1977
Call Pernell Inc Heating And Air Conditioning has been dedicated to enhancing home and business comfort since 1977. Our expertise spans heating, cooling, and air quality systems, serving Johnston County and surrounding areas. We provide comprehensive HVAC services including installation, repair, and maintenance for residential and commercial clients. Our team consists of licensed and insured professionals trained to handle all major brands and system types. We stand behind our work with a money-back guarantee and offer emergency services when comfort issues can't wait. Over decades, we've grown from a single technician to a trusted local team, maintaining our commitment to personalized service.Our approach combines technical expertise with a deep understanding of our community's comfort needs. We maintain fair pricing while delivering reliable solutions that optimize energy efficiency and indoor air quality. Our reputation for integrity and customer-centric service has been built through consistent, high-quality workmanship over generations. This enduring commitment to our community continues to guide our operations today.
Services
Air Conditioning Service
Ductless Mini Split Service
Heat Pump Service
Heating Service
Boiler Service
Geothermal Service
Air Quality Service
Furnace Repair
AC Installation
System Maintenance
Details
- Year established: 1977
Highlights and features
- We have over 45 years of experience serving Johnston County HVAC needs
- We offer 24/7 emergency service for urgent comfort issues
- Our licensed technicians handle all major HVAC brands and systems
- We stand behind our work with a money-back guarantee
- We provide real-time quotes and onsite estimates for replacements
What people say
Quick service
Professional staff
Great customer service
Thorough cleanup
Reliable technicians
Services
Air Conditioning Service
Our licensed technicians provide comprehensive air conditioning repair, maintenance, and installation services for residential and commercial properties. We handle all major brands and system types including central AC units and ductless mini-split systems. Our team ensures optimal cooling performance while maximizing energy efficiency, helping clients maintain comfortable environments during North Carolina's hot summers.
Heating Service
We specialize in heating system repair, maintenance, and installation services for various system types including furnaces, boilers, and heat pumps. Our technicians can service all major brands and provide emergency heating repairs. We help clients optimize heating efficiency and reliability, ensuring warmth and comfort during colder months while maintaining energy efficiency.
Air Quality Service
Our air quality services include duct cleaning, filtration system installation, and humidity control solutions. We help improve indoor air environments through high-efficiency filters, air sterilization systems, and ventilation solutions. Our technicians assess clients' specific needs to recommend appropriate air quality improvements for healthier living and working spaces.
Ductless Mini Split Service
We offer ductless mini-split system installation, repair, and maintenance services. These systems provide efficient heating and cooling solutions for homes without ductwork. Our technicians can install multi-zone systems for customized temperature control and offer ongoing maintenance to ensure system longevity and optimal performance.
Boiler Service
Our experienced technicians provide boiler repair, maintenance, and installation services for residential and light commercial applications. We service various boiler types including gas, oil, and electric models. Our comprehensive boiler care includes efficiency tuning, safety checks, and emergency repairs to ensure reliable heat delivery during winter months.
People
Chandler Pernell
President
Chandler Call Pernell Inc Heating And Air Conditioning leads the family-owned business with a commitment to personalized service and community values. He focuses on building customer relationships while ensuring satisfaction through effective comfort solutions.
Questions
What HVAC services does Call Pernell Inc Heating And Air Conditioning offer?
Call Pernell Inc Heating And Air Conditioning provides complete HVAC services including air conditioning, heating, boiler, and heat pump repair, installation, and maintenance for residential and commercial customers.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency service for urgent heating and cooling issues when comfort can't wait until regular business hours.
What areas do you service?
We serve Johnston County including Selma, Smithfield, and Clayton, as well as surrounding areas like Raleigh, Garner, and Goldsboro, NC.
Can you help with HVAC system replacements?
Yes, our technicians provide system replacement consultations to help customers choose the best heating and cooling solutions for their specific needs.
What payment methods do you accept?
We accept cash, checks, credit cards, and debit cards with special financing options available for approved credit.
Are your technicians licensed and insured?
Yes, all our HVAC technicians are licensed, insured, and trained to service all major brands and system types.
Videos
Reviews (6)
Tommy Myatt Jr
Jun 14, 2022
Report
Pernell sent out William Brock. Excellent! Very knowledgeable. Took time to thoroughly investigate and identify problems, and took time to explain options and problem resolutions. Very pleased with the friendly and conscientious service. We look forward to getting a new system installed with Pernell. Thanks again Mr. Brock! Services: Repair HVAC, A/C system maintenance
Jamie Lynne
May 29, 2022
Report
I've been working here for almost a year now! The guys are great! You won't find a better group of technicians or installers! They are amazing in their own ways! They are hard workers and always want to make sure that the customer is taking care of! Working with Call Pernell has been a great experience! Here's to many more years to come! #TeamCallPernell
William Gladden
May 26, 2022
Report
I don't normally post reviews, but William is the best. He came out a few times after we thought it was fixed and have now fixed it after a good bit of wire tracing. He walked me through the whole process, and I appreciate that immensely. All of this on top of everyone at Pernell being responsive and on time. Service: Repair HVAC
Nate Rhinehart
Mar 20, 2022
Report
I called Pernell to check my HVAC system to ensure peak performance as we approach summer. Chris showed up on time. He was extremely knowledgeable and answered every question I had. He cleaned my unit and had to add some freon. He even took measurements to save them in their files to ensure my system is working properly in the future. I don't know of any other company that takes these extra steps for the customers benefit. I recommend Call Pernell for all your HVAC needs!
Joseph Husick
Feb 17, 2022
Report
Very professional and reasonable. I like doing business with a local company. I am very pleased with my choice to install the Nu-calgon 4900-20 iWave-R air ionization system which is way more than an air purification system. I have noticed a big difference with the freshness and air quality inside my home. My wife has allergies and this system is making a difference and her constant sneezing has stopped. The technician Chris was very prompt, friendly, and knowledgeable. I highly recommend!
Josie Guin
Feb 12, 2022
Report
I put in a request for service with my chosen time and date. I received a phone call the next day with them working with me because I get home later than they go out to houses. We decided the tech would do an outside assessment and I would get there a little after him. Today was my appointment and they called me to let me know what was wrong, how they could fix it, and COMPLETELY understood when I needed to wait until I got paid to do it.
They were prepared to try and fix it today so I wouldn't be without heat. The technician was professional, showed me pictures of what was wrong, and walked me through the process of what the repair would look like when I arrived at my house. I will be getting my heating system repaired with them and will call them with anything else I need. I cannot get over how kind everyone has been when talking on the phone with them and meeting the tech.
They were prepared to try and fix it today so I wouldn't be without heat. The technician was professional, showed me pictures of what was wrong, and walked me through the process of what the repair would look like when I arrived at my house. I will be getting my heating system repaired with them and will call them with anything else I need. I cannot get over how kind everyone has been when talking on the phone with them and meeting the tech.