Business Details
Your Trusted HVAC Partner in Kapolei, HI
Carrier Hawaii stands as the largest air conditioning distributor in Hawaii, delivering premium products, replacement parts, and customer service across all major islands. With a main office and warehouse in Kapolei Business Park, along with branches in Honolulu, Kahului, and Kona, we ensure rapid response times and minimal downtime for both commercial clients and homeowners. Our team includes factory-trained engineers with an average of 25 years of experience, dedicated to providing technical support, pre-design assistance, construction supervision, and energy efficiency consulting.Recognized as one of Carrier Corps top ten performing distributors in North America for 16 consecutive years, we combine competitive pricing with a locally stocked inventory of equipment and parts to meet diverse client needs. Our commitment to quality extends to advanced automation solutions, comprehensive training programs, and a robust parts support network through Totaline, ensuring long-term reliability and customer satisfaction.
Services
Residential AC Installation
Commercial HVAC Systems
Factory Training Programs
Parts Supply & Support
Warranty Registration
Highlights and features
- We offer factory-trained engineers with 25 years of average experience.
- Our locally stocked inventory reduces equipment downtime for clients.
- We provide pre-design assistance and energy efficiency consulting.
- Ranked as Carrier Corps top ten distributor in North America for 16 years.
- We maintain four locations across three islands for rapid service response.
Services
Residential AC Installation
We provide energy-efficient ductless and central air conditioning solutions tailored to residential needs. Our systems ensure optimal comfort while reducing energy costs. Backed by factory-trained technicians, we offer seamless installation and post-sale support for homeowners across Hawaii.
Commercial HVAC Systems
Our commercial HVAC solutions include advanced Carrier, Amana, and Toshiba VRF systems designed for large-scale efficiency. We deliver equipment selection, installation, and automation controls to enhance performance. Clients benefit from rapid parts availability and 25-year technical expertise.
Factory Training Programs
Carrier Hawaiis training lab offers hands-on instruction for HVAC professionals. Courses cover installation, maintenance, and troubleshooting of Carrier and allied products. Our programs ensure dealers stay updated on technologies like EcoBlue and 3D modeling software for commercial applications.
Parts Supply & Support
We maintain the largest local inventory of HVAC replacement parts, minimizing downtime for residential and commercial clients. Our Totaline partnership ensures comprehensive support for Carrier and third-party systems. Parts are available at four island locations for quick access.
Warranty Registration
We streamline warranty registration for Carrier equipment, ensuring homeowners and dealers receive full coverage. Our team assists with documentation and serial number verification. Registered products gain access to extended service benefits and maintenance guidance.
People
John Arizumi
President/General Manager
John Arizumi leads Carrier Hawaii with over 25 years of HVAC industry experience, overseeing operations and strategic growth across the Hawaiian Islands.
Robert Pascua
Vice President
Robert Pascua manages commercial operations and automation solutions, leveraging his technical expertise to enhance system efficiency for Carrier Hawaiis business clients.
Michele Kaneshiro
Chief Financial Officer
Michele Kaneshiro directs financial strategy and compliance for Carrier Hawaii, ensuring fiscal stability and resource optimization across all island operations.
Cheryl Kuroiwa
Operations Manager
Cheryl Kuroiwa oversees daily logistics and warehouse management, maintaining efficient inventory control and timely service delivery for Carrier Hawaiis customers.
Kawai Neal Ebalaroza
Receptionist/Notary Public
Kawai Neal Ebalaroza provides front-office support and notary services, serving as a key point of contact for Carrier Hawaiis clients and partners.
Questions
What HVAC services does Carrier Hawaii offer?
We provide residential and commercial air conditioning systems, parts supply, factory training, warranty registration, and automation controls for energy efficiency.
Do you serve all Hawaiian islands?
Yes, we have four locations across Oahu, Maui, and the Big Island for rapid service and parts delivery.
Are your technicians certified?
All engineers are factory-trained with an average of 25 years of HVAC experience.
Can I purchase replacement parts directly?
Yes, our Kapolei, Honolulu, Kahului, and Kona branches stock the largest HVAC replacement parts inventory in Hawaii.
How do I register a Carrier product warranty?
Visit our website with your serial number and dealer information, or contact our team for assistance.
Do you offer training for HVAC professionals?
Yes, our Kapolei lab provides Carrier-certified training on installation, maintenance, and advanced technologies like EcoBlue.
Reviews (5)
Mana P.
May 26, 2021
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Awesome and knowledgeable staff with great products. Thank you to The front desk for all your help and service during these times.
Paula S.
May 25, 2021
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The staff at Carrier Hawaii is amazing! We work with them often and they are alway very helpful, friendly and provide outstanding service. They have been such a blessing. One of the best companies to work with. Highly recommend!
Leo D.
May 19, 2021
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My go to place to get parts. Friendly people and Great customer service and lots of room to park. Barbara is da best!
Jeremy N.
May 16, 2021
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Assisted me with a replacement blower wheel. Prompt and professional, pick up was quick and convenient, thank you Cheryl!
Gigi Clover
Apr 22, 2021
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Cheryl was so helpful and answered my email right away, and connected me with a technician who was professional, quick, and went out of his way to help get our a/c up and running. I'd recommend them for sure! Service: A/C system repair
