Business Details
27 Years
experience
Trusted HVAC Replacement Solutions in Rome, NY
Cold Point was founded in 1999 to address an unmet market need for replacement water source heat pump units. Our leadership team recognized this gap and launched full-scale production after securing our first major sales opportunity. Since then, we have built relationships with key suppliers and sales representatives, establishing ourselves as a mainstream replacement manufacturer. In 2003, we constructed our first large-scale production facility, and by 2004, we proudly supported the United States Marine Corps with over 200 air conditioning units for overseas operations. Our growth continued through dedication to quality, leading to the acquisition by The Whalen Company in 2017, which expanded our reach across the US and Canada. In 2021, we moved into a state-of-the-art 50,000 sq. ft. facility in Rome, NY, featuring additional production lines, expanded warehouse space, and a customer training center.Our team of engineers, manufacturing experts, and sales professionals remains committed to delivering OEM-style replacement products with a focus on quality, efficiency, and customer satisfaction. We back all models with a one-year parts and labor warranty and a five-year compressor warranty, ensuring peace of mind for every customer. Our family-oriented core values continue to guide us as we innovate and grow in the HVAC replacement market.
Services
Water source heat pumps
PTAC units
Custom HVAC solutions
Product warranties
Technical support
Details
- Year established: 1999
Highlights and features
- We have over 20 years of experience in HVAC replacement manufacturing.
- Our state-of-the-art 50,000 sq. ft. facility enables advanced production capabilities.
- We offer a full year parts and labor warranty with all products.
- Our team develops custom solutions for unique HVAC requirements.
- We maintain OEM-style compatibility with major industry brands.
Services
Water Source Heat Pumps
Our water source heat pumps provide efficient heating and cooling solutions for commercial and residential buildings. These units use water as a heat exchange medium, offering superior energy efficiency compared to traditional systems. Designed as direct replacements for existing units, they maintain original specifications while incorporating modern efficiency improvements.
PTAC Units
Adirondack-Aire PTAC units deliver reliable heating and cooling for hospitality, healthcare, and multifamily applications. These self-contained systems combine heating, cooling, and ventilation in a single compact unit. Our replacements match original equipment dimensions while incorporating updated components for improved performance and longevity.
Custom HVAC Solutions
Our engineering team develops tailored HVAC solutions for unique installation requirements. When standard replacement units don't meet specifications, we collaborate with customers to design and manufacture custom equipment. This service maintains compatibility with existing systems while addressing specific performance or dimensional needs.
Product Warranties
All Cold Point products include comprehensive warranty coverage to protect customer investments. Our standard warranty features one year of parts and labor coverage with extended five-year compressor protection. This customer-friendly policy demonstrates our confidence in product quality and long-term performance.
Technical Support
Our experienced sales engineers provide expert guidance for product selection and application. From initial consultation through installation, our team offers technical expertise to ensure proper system matching. We also provide detailed product documentation and troubleshooting support for ongoing maintenance needs.
People
Steve Schreppel
President
Steve focuses on aftermarket direction and product opportunities, leveraging his extensive HVAC industry experience to guide Cold Point's strategic growth and innovation initiatives.
Kathy Marmol
General Manager
Kathy oversees operations, sales, logistics, and manufacturing, ensuring efficient production and delivery of high-quality HVAC replacement solutions while maintaining operational excellence.
Frank Carino
Sales Manager
Frank specializes in equipment sales and application for water source heat pumps and air-cooled products, providing expert guidance to customers across North America.
Jason Gulla
Sales & Marketing
Jason manages customer service, technical writing, and marketing initiatives, ensuring clear communication of Cold Point's product benefits and technical advantages.
Trevor St. John
Product & Service Specialist
Trevor provides expert product support, warranty administration, and technical assistance, ensuring customer satisfaction through comprehensive post-sale service solutions.
Questions
What types of HVAC replacement products do you offer?
We provide water source heat pumps, PTAC units, and packaged HVAC systems compatible with major industry brands like ClimateMaster, Trane, and Whalen.
Do you offer custom HVAC solutions?
Yes, our engineering team develops custom units for unique applications that require specialized dimensions or performance specifications beyond standard replacements.
What warranty coverage do your products include?
All units come with a one-year parts and labor warranty plus a five-year compressor warranty for comprehensive product protection.
Are your replacement units compatible with existing systems?
Our products are designed as direct replacements with identical dimensions and performance characteristics to ensure seamless integration with original equipment.
Do you serve both residential and commercial customers?
Yes, our HVAC solutions work for both applications including hotels, apartment buildings, office spaces, and single-family homes.
