Business Details
26 Years
experience
Emergency
services
Trusted HVAC Services in Middlebury, IN
Founded in 2000, Element Masters Heating & Cooling, Inc. was established to address the lack of high-quality HVAC services in Michiana. Our company was built on the principles of integrity, honesty, and affordable pricing, offering comprehensive heating, ventilation, and air conditioning solutions for both residential and commercial clients. We specialize in HVAC installation, maintenance, and repair, with a commitment to 100% customer satisfaction. Our team provides personalized support, including 24/7 emergency services and room-by-room heat loss/gain analysis. With over two decades of experience, we continue to deliver efficient systems using premium products from trusted brands like Trane, WaterFurnace, and Mitsubishi.Our family-owned business treats every client like an extension of our own team, ensuring open communication and long-term reliability. We serve communities across Northern Indiana, including Middlebury, Goshen, and Elkhart, while offering financing options and energy-saving rebates to enhance accessibility. Our expertise extends to geothermal systems, mini-split ductless units, and indoor air quality solutions, making us a one-stop provider for all climate control needs.
Services
HVAC Installation
Furnace Repair
Air Conditioning Maintenance
Geothermal Systems
Ventilation Solutions
Maintenance Plans
Details
- Year established: 2000
Highlights and features
- We offer 24/7 emergency HVAC services for urgent needs
- Our team provides personalized support with local market knowledge
- We use premium products from trusted brands like Trane and Mitsubishi
- Our technicians have over 20 years of combined HVAC experience
- We guarantee 100% customer satisfaction on all services
What people say
Prompt service
Professional technicians
Reliable solutions
Affordable pricing
24/7 availability
Services
HVAC Installation
We install complete heating, ventilation, and air conditioning systems tailored to your property's needs. Our experts handle gas furnaces, heat pumps, geothermal systems, and mini-split ductless units. We ensure proper sizing and efficiency ratings to maximize comfort while minimizing energy costs. Our installations come with manufacturer warranties and our 100% satisfaction guarantee.
Furnace Repair
Our certified technicians diagnose and fix all furnace issues, from pilot light problems to heat exchanger replacements. We service all major brands and offer same-day emergency repairs. We use genuine replacement parts and provide upfront pricing for all repair services. Our goal is to restore safe, efficient heating as quickly as possible.
Air Conditioning Maintenance
Regular AC maintenance prevents breakdowns and extends system lifespan. Our maintenance plans include filter replacements, coil cleaning, refrigerant checks, and performance testing. We identify potential issues before they become major problems. Scheduled maintenance helps maintain manufacturer warranties and energy efficiency ratings.
Geothermal Systems
We design and install geothermal heating and cooling systems that use the earth's stable temperatures for energy efficiency. Our WaterFurnace systems reduce energy bills while maintaining consistent indoor comfort. Geothermal systems qualify for energy tax credits and rebates. We handle all aspects from site assessment to system commissioning.
Ventilation Solutions
We improve indoor air quality with advanced ventilation products including Trane CleanEffects air cleaners, Aprilaire humidifiers, and dehumidifiers. Our solutions remove allergens, control moisture levels, and enhance air circulation. We customize ventilation systems for both residential and commercial spaces to create healthier indoor environments.
People
Lee Bontrager
Founder
Lee Bontrager founded Element Masters Heating & Cooling in 2000 after identifying a need for higher-quality HVAC services in Michiana. With over two decades of industry experience, he leads our team in delivering exceptional service while maintaining family values and community focus.
Questions
How often should I service my HVAC system?
Manufacturers recommend annual check-ups before seasonal use to maintain efficiency and prevent breakdowns.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency services for urgent heating and cooling needs.
What areas do you serve?
We serve Middlebury, Goshen, Elkhart, and surrounding Northern Indiana communities.
Can you help reduce high heating bills?
Yes, we offer energy-efficient system upgrades and maintenance to lower energy costs.
Do you work with commercial clients?
Yes, we provide HVAC solutions for both residential and commercial properties.
Reviews (4)
Teri Verba
Feb 11, 2022
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Dan the man showed up right on time. Within 10 minutes he had my heat going. He had to run out and get a part and was quickly back to install it. He was honest and professional. His price was right. The day before I had Home Comfort cone and tell me that it was not repairable and we're going to charge me $8000+ for a new furnace. I would highly recommend this reputable company!
Charlie Smith
Mar 07, 2021
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I called them after hours and Lee was at our house in less than an hour to fix furnace. I was thankful of fast response time as I was out of town and needed furnace fixed fast due to frigid temps and family. I have used them before and love the small town feel I get with this company. Service: Heating system repair
Barbara Baldwin
Aug 22, 2020
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They are very nice people! John is great! He came out on short notice and fixed our pool heater! Kristen is also very friendly! We will definitely use them for all of our future needs, ! We highly recommend them!
Brian Kauffman
Jul 13, 2019
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Great company to work with! They installed a new furnace for us and they did an excellent job. I would recommend them to anyone.