Business Details
50+ Years
experience
Emergency
services
Your Trusted Plumbing, Heating & Generator Experts in Northern Michigan
Founded in 1962, MacGregor Plumbing, Heating, Air Conditioning Plumbing, Heating, Air Conditioning & Generators has built a legacy of trust through exceptional craftsmanship and customer-centric service. Our team of experts brings over 250 years of combined experience in plumbing, heating, cooling, and generator solutions for residential and commercial clients. We prioritize energy-efficient technologies to help customers reduce costs while maintaining comfort.With 24/7 emergency support and a commitment to transparency, we serve Northern Michigan's Emmet and Charlevoix areas as a family-owned business dedicated to community needs. Our technicians undergo continuous training to stay at the forefront of industry advancements, ensuring reliable service for every client.
Services
Plumbing Repair
Water Heaters
Tankless Water Heaters
Sump Pumps
Water Treatment
Furnace Repair
Air Conditioning
Generator Installation
Geothermal Systems
Air Duct Cleaning
Details
- Year established: 1962
Highlights and features
- We offer 24/7 emergency service availability for urgent needs
- Our team has over 250 years of combined industry experience
- We respect customers' homes and time with meticulous service
- We provide transparent pricing with no hidden fees
- Our technicians undergo continuous manufacturer-certified training
What people say
Prompt emergency service
Knowledgeable technicians
Professional and detailed
Clean and courteous staff
Efficient problem resolution
Services
Plumbing Repair
Our licensed plumbers address leaks, pipe damage, and system failures with precision. We use advanced diagnostic tools to identify issues quickly and implement durable solutions. Customers benefit from same-day service availability and guaranteed workmanship.
Generator Installation
We specialize in installing backup generators from Generac and Honeywell to maintain power during outages. Our technicians assess electrical needs to recommend optimal system sizes and configurations. All installations meet local code requirements and include comprehensive maintenance plans.
HVAC Maintenance
Regular maintenance services extend HVAC system lifespan while improving efficiency. Our technicians inspect components, clean coils, and calibrate thermostats during seasonal tune-ups. Preventative care reduces emergency breakdowns and lowers energy bills for residential and commercial clients.
Water Treatment
We install and service water softeners, reverse osmosis systems, and filtration units to improve water quality. Custom solutions address hardness, contaminants, and taste issues. Our systems reduce scale buildup in pipes while providing cleaner drinking water for households.
Geothermal Heating
Our geothermal system installations provide energy-efficient climate control using underground temperature stability. Technicians design ground-loop systems tailored to property specifications. Customers benefit from reduced utility costs and environmentally friendly operation with long-term system reliability.
People
Don
Senior Technician
Master plumber with 20+ years experience specializing in complex installations and emergency repairs. Known for thorough explanations and meticulous cleanup after service calls.
Kyle
HVAC Specialist
Certified HVAC technician focusing on system diagnostics and maintenance. Recognized for patient customer education and efficient troubleshooting of heating and cooling issues.
James
Service Technician
Experienced plumber with expertise in emergency response and fixture replacements. Maintains punctuality and provides clear service updates to customers.
John W
Boiler Specialist
Specialized technician for boiler systems and thermostat installations. Combines technical knowledge with practical home comfort advice during service visits.
Nic
Plumbing Technician
Skilled in irrigation systems and backflow testing. Appreciated for prompt service and clear communication about required repairs or replacements.
Questions
What emergency services do you offer?
We provide 24/7 emergency plumbing, heating, and generator services with technicians available year-round for urgent home comfort issues.
Do you service older HVAC systems?
Yes, our technicians work on all system ages and brands, providing repairs, maintenance, and upgrade recommendations for aging equipment.
Are financing options available?
We offer financing plans for generator installations and major system replacements to qualified customers through approved partners.
What areas do you serve?
We serve Emmet and Charlevoix counties including Harbor Springs, Petoskey, Charlevoix, Boyne City, and surrounding Northern Michigan communities.
Do you provide maintenance plans?
Yes, we offer seasonal HVAC maintenance agreements and plumbing inspection plans to prevent emergencies and extend system lifespans.
What makes your technicians qualified?
Our team holds industry certifications and manufacturer training, with many technicians having 10+ years experience in Northern Michigan's climate conditions.
Videos
Reviews (4)
Carol Woodhurst
Mar 05, 2022
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Our job was not a traditional fix, but Nic stuck with it and devised a workable solution. He communicated by phone and also emailed us photos since work was being done on our vacation condo. So professional and so personable. Thank you for a job well done. Service: Heating system repair
TheSlimSkeeter
Jan 19, 2022
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The first time I ran across John W, he came through to inspect a furnace that MacGregors had installed. He took obvious pride in his work, answered questions and was very friendly. Recently he helped fix a major leak and then replaced my water heater. My place is super tricky, due to the previous owners DIY jobs but he kept a good attitude and had a sense of humor about the whole ordeal. John did fantastic work, I've got hot water and a more energy efficient tank than what was in there before.
Jeffrey Higgs
Jan 15, 2022
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Nic, our repairman arrived on time, carefully figured out how to solve a water leak, fixed it and performed appropriate tests. He was courteous and like all of the MacGregor people pleasant to work with. MacGregor seems to be more expensive than others but I believe they do quality work and are dependable. Service: Plumbing leak detection
John Stakoe
Jan 08, 2022
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My water softener was not recycling properly. When Nick showed up the first thing out of his mouth was this is a old unit and you need a new one which will cost $3000. He began doing water tests where he said the water was hard. Duh, why do you think we called you. He also started talking about how we needed a new air pressure tank and our well was old. We explained in detail what was going on and when during recycling it happens. He did not seem to care. Never checked to see if anything was clogged, tubing or pipes. Adjusted the back flow and left after my husband stated we are not in the market for a new softener.
