E&L Diamond

E&L Diamond offers comprehensive plumbing solutions, including repairs, installations, and maintenance for residential and commercial properties. Our licensed technicians handle water heaters, pipe leaks, and system upgrades with precision. We prioritize durable, code-compliant work to ensure long-term reliability and customer satisfaction.

We specialize in high-efficiency heat pump sales, installation, and servicing. Our systems provide year-round comfort by efficiently heating and cooling homes and businesses. Backed by Carrier Factory Authorized expertise, we ensure optimal performance and energy savings for every client.

E&L Diamond delivers boiler installation, repair, and maintenance services for residential and commercial heating needs. Our technicians diagnose issues swiftly and implement solutions to maintain consistent warmth and system efficiency, even in extreme weather.

Our electrical services cover panel upgrades, circuit repairs, and safety inspections for homes and businesses. We ensure safe, code-compliant installations and prompt troubleshooting to minimize downtime and enhance property safety.

We install and service advanced thermostats, including Wi-Fi-enabled models, to optimize HVAC efficiency and user convenience. Our team ensures seamless integration with existing systems, empowering clients to manage comfort remotely with ease.

With 41 years in the field, John leads E&L Diamond with a focus on customer satisfaction and operational excellence. He brings decades of HVAC and plumbing expertise to every project.

Jimmy has dedicated 38+ years to E&L Diamond, overseeing daily operations and ensuring technical precision across all services. His hands-on leadership drives our team's reliability and growth.

Becky manages operations with 7 years of experience, coordinating customer service and logistics to maintain seamless project execution and client communication.

Robbie provides accurate project estimates with 35 years in the industry, ensuring transparency and value for every client's investment in HVAC and plumbing solutions.

Amanda coordinates scheduling and customer inquiries with 28 years of experience, ensuring efficient service delivery and personalized support for all client needs.

We serve the Twin Counties, New River Valley, and surrounding areas including Galax, Wythe County, and Pulaski County.

Yes, we provide 24/7 emergency HVAC and plumbing services for urgent issues like system failures or leaks.

Contact us via phone or our website to schedule a consultation. Our estimator will assess your needs and provide a detailed quote.

Yes, we offer Payzer Payments financing to help manage larger project costs with flexible payment plans.

We are a Carrier Factory Authorized Dealer but service all major HVAC brands and plumbing systems.

We prioritize same-day appointments for repairs and aim to accommodate installation requests within your preferred timeframe.

Called E & L to replace a sewer pump and they came out and the electrician putzed around and concluded that there was no electric to the sewer pump "bad wiring" and stated his volt meter showed no power. This turned out not be true as I called another company and they came in and I did indeed have power and the electrician said that the other election must have had a bad volt meter (he had a cheap Lowe's one like I own).

I called the company three times stating that I wasn't going to pay a bill for what boiled down to incompetency. Spoke to the owner and then the financial person Becky who was extremely patronizing to me as a customer. Originally I was told charge would be removed, but i continue to receive past due bills. Called this morning and was treated rudely by Becky who was patronizing toward me (as a customer)!? and didn't understand what I was saying.

She said she never got the copy of the bill (lie) from the other electrican company as proof that I did indeed have power thus making the bill E & L sent ludicrious. These people are incompetent, rude and patronizing. They do not communicate with each other properly.

Critical: Professionalism Very unprofessional team and extremely overpriced. After 2 trips and some costly parts, they still didn't fix the issue and refused to come back out. Service: Repair HVAC

The folks in their sheet metal shop did a great job building a cap for my chimney. Later they were able to make some flashing that I needed for an addition on my roof. The work was excellent and the prices reasonable on both projects.

Needed service done on heat pump, arrived promptly, found problem, fixed problem, didn't waste time, will use then for sure again in the future

Thought their prices too high. Plus he caused me to not have water in the bathroom sink he fixed a leak under had to have him come back out & fix that. And I refused to pay for the second visit since he caused the problem. Not happy. Turns. out he didnt do anything wrong so I do apologize for that. I still think their prices are high.

Very pleased with the servicing on my cooler. Steven Young was the tech that came to my shop. Found my problem within 10 minutes. (Have had SEVERAL other people work on it, claiming to have "fixed" the problem. Was not fixed either time!) He was very professional, and attentive to his job. He will be my cooler guy from now on! Thanks Steven! Really appreciate you! Would give him 10 stars if it were possible.