Business Details
Emergency
services
Your Trusted Plumbing & HVAC Experts in Urbana, OH
Fetz Plumbing Heating & Cooling has served residential and commercial clients in Urbana, Ohio, and surrounding areas for over six decades. Founded on the principles of quality service and professionalism, we specialize in plumbing, heating, and cooling solutions backed by cutting-edge technology and extensive experience. Our team of skilled technicians handles everything from emergency repairs to complex installations, ensuring tailored solutions for every customer. With deep roots in the community, we actively support local causes like Habitat for Humanity and the Champaign County Youth Choir. Accredited by the Better Business Bureau and affiliated with industry organizations like the Plumbing-Heating-Cooling Contractors Association, we combine generational expertise with modern innovation.Our fourth-generation family leadership ensures continuity in delivering reliable, customer-focused service. We pride ourselves on being large enough to manage major projects while maintaining the personal touch that defines our relationships with clients. Our commitment to excellence extends to partnerships with trusted brands like Tempstar, Bradford White, and Navien, offering durable products with robust warranties. Financing options through Wells Fargo help customers access essential systems without financial barriers. Thank you for allowing us to serve your plumbing and HVAC needs since the 1950s.
Services
Plumbing Repairs
HVAC Installation
Emergency Services
Water Heater Repair
Gas Line Repair
Highlights and features
- We offer 48 years of combined leadership experience in plumbing and HVAC.
- Our team provides 24/7 emergency service for urgent plumbing or HVAC needs.
- Financing options available through Wells Fargo for qualifying purchases.
- We support local community initiatives like Habitat for Humanity and youth sports.
- Certified technicians use cutting-edge technology for efficient system installations.
Associations and certifications
- Better Business Bureau
Services
Plumbing Repairs
Our licensed plumbers address leaks, clogs, and system failures using advanced diagnostic tools and durable replacement parts. We service all plumbing fixtures, water lines, and gas lines within residential and commercial properties. With 16-29 years of individual technician experience, we ensure code-compliant repairs that minimize disruption to your daily operations.
HVAC Installation
We install energy-efficient furnaces, air conditioners, and ductless systems from trusted brands like Tempstar and LG. Our NATE-certified technicians design customized heating and cooling solutions for new constructions or system replacements. All installations include lifetime support and access to manufacturer warranties up to 10 years.
Emergency Services
Available 24/7 for critical plumbing or HVAC failures, our emergency team responds promptly to water heater malfunctions, frozen pipes, and heating system outages. Equipped service vehicles carry common replacement parts to resolve 85% of emergencies during the initial visit, minimizing property damage and downtime.
Water Heater Repair
Specializing in Bradford White and Navien tankless systems, we diagnose heating inefficiencies, pressure issues, and component failures. Our technicians provide same-day repairs for conventional and tankless water heaters, with replacement options offering up to 96% thermal efficiency to reduce utility costs.
Gas Line Repair
We inspect, repair, and replace natural gas and propane lines for residential and commercial properties. Our technicians use gas-specific leak detection equipment to ensure safe, code-compliant service. All repairs include pressure testing and documentation for insurance and regulatory requirements.
People
Rob Fetz
President, CEO, and Estimator
Rob leads operations with 48 years of hands-on experience in plumbing and HVAC systems. He oversees project estimates and ensures alignment with company standards established over four generations.
Sheila Fetz
Vice President, Office Manager, and Financial
Sheila manages financial operations and office administration with 44 years of institutional knowledge, ensuring seamless service coordination and client communication since 1979.
Derrick Fetz
Director of Operations
Derrick supervises field operations with 17 years of technical expertise, continuing the family legacy of quality service while implementing modern efficiency improvements across eight-person teams.
Dan Craig
General Manager
Dan coordinates service delivery with 18 years of experience managing complex residential and commercial projects, ensuring timely execution while maintaining technical excellence standards.
Jeff Baldauf
Service Manager
Jeff oversees technician scheduling and customer service protocols with 28 years of field experience, guaranteeing prompt response times and thorough resolution of plumbing and HVAC issues.
Questions
What services does Fetz Plumbing offer?
We provide plumbing repairs, HVAC installation/maintenance, water heater services, gas line repairs, and 24/7 emergency assistance for residential and commercial clients.
Do you offer financing options?
Yes, we partner with Wells Fargo to offer financing for qualifying purchases of $1,000 or more, making essential system upgrades more accessible.
Are emergency services available after hours?
We provide 24/7 emergency plumbing and HVAC repair services to address urgent issues outside regular business hours.
What areas do you service?
We serve Urbana, Mechanicsburg, St. Paris, West Liberty, all Champaign County areas, and surrounding regions in Ohio.
What brands do you work with?
We install Tempstar HVAC systems, Bradford White and Navien water heaters, Sterling water softeners, and Wolverine Brass plumbing fixtures.
Are discounts available for specific groups?
We offer periodic discounts for military personnel, veterans, and seniors on plumbing and HVAC services.
Reviews (5)
David Snyder
May 08, 2022
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I have been having problems with an older toilet in my home and I was looking for a full service plumber to replace the unit. My relative had a good experience with Fetz out of Urbana so I decided to give them a try. They had several choices in toilets to pick from. We choose the elongated version but not ADA. They carry the Gerber line. I had a little bit of wait till I could get scheduled but they also had to come to Springfield.
I am very pleased with the product and the service. The installer was friendly and knowledgeable. He got the job done in less than an hour. The toilet works great. It has an easy to remove seat for cleaning and seems like a much more powerful flush. Overall the experience was perfect and I am very satisfied.
I am very pleased with the product and the service. The installer was friendly and knowledgeable. He got the job done in less than an hour. The toilet works great. It has an easy to remove seat for cleaning and seems like a much more powerful flush. Overall the experience was perfect and I am very satisfied.
Lucy Dawson
May 02, 2022
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I have used Fetz since I moved into my home 20 years ago. They have always been quick to respond, very professional, and gone above and beyond what was needed. I've asked for extra help on things, and they have always been more than happy to accommodate me. I highly recommend them and wouldn't use anyone else. Matt and Tyler are two people I have worked with this year. Fabulous!
Renee Mancino
Apr 19, 2022
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Last minute request on our kitchen re-do due to our contractor flaking out when the job was too complex. Fetz could handle the very difficult reno installation and re-worked all the kitchen plumbing. They have also done routine maintenance on our heating and cooling system. Scheduling is flexible and they show up on time. Work is done quickly and professionally. Recommend for all plumbing, HVAC and heating needs.
Lindsey Appel
Apr 07, 2022
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I called to ask to schedule an appointment. I talked to a lady and told her what was going on and what we needed. She just said she would call me sometime at the end of NEXT WEEK- didn't give me a day or anything? I asked her about it and she laughed and she just said that they were just a little behind. WOW what a joke. Not ever using them.
Tim Deady
Jan 19, 2021
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The technicians showed up on time and went right to work. They went above and beyond to ensure that the water heater was properly installed. They cleaned up as well. Professional
