Business Details
40 Years
experience
Emergency
services
Your Trusted Partner for Home Comfort Solutions in Goshen, NY
Jones Services has been the premier residential heating, cooling, plumbing, and electrical company in the Hudson Valley since 1986. Founded by master electrician Will Jones and his son Bill, the company has built a legacy of exceptional service, now led by General Manager John Moroney and Operations Manager Anthony Paolicelli. With over 75 employees across seven departments, we prioritize customer satisfaction through background-checked, certified technicians who deliver reliable solutions for home comfort and safety. Our commitment to innovation, transparency, and community has earned us thousands of 5-star reviews and recognition as a BBB Accredited Business with an A+ rating.We specialize in older systems, offer 24/7 emergency services, and maintain strict adherence to ethical practices, including upfront pricing and 100% satisfaction guarantees. Our teams expertise spans HVAC repair, plumbing services, electrical work, and drain clearing, ensuring comprehensive care for every homeowner. By combining advanced technology with personalized service, we aim to exceed expectations while fostering a culture of continuous improvement and customer-centric values.
Services
HVAC Repair
Plumbing Services
Electrical Repair
Drain Clearing
Water Heater Installation
Sump Pump Maintenance
Gas Line Repair
Electrical Panel Upgrades
Indoor Air Quality
Home Generator Services
Details
- Year established: 1986
Highlights and features
- 24/7 live answering for emergency services
- BBB Accredited Business with an A+ rating
- NATE-certified service professionals
- Upfront pricing with no hidden fees
- Financing options available for repairs and installations
Associations and certifications
- BBB Accredited Business
- NATE Certified
What people say
5-star reviews
Professional technicians
24/7 emergency service
Upfront pricing
Reliable repairs
Services
HVAC Repair
Jones Services offers comprehensive HVAC repair for residential systems, including furnaces, heat pumps, and air conditioning units. Our NATE-certified technicians diagnose and fix issues like poor airflow, warm air output, and unusual noises, ensuring optimal performance year-round. We prioritize same-day service, upfront pricing, and 24/7 emergency support to restore comfort quickly and reliably.
Plumbing Services
From leak detection to sewer line repair, our licensed plumbers handle all residential plumbing needs. Services include drain clearing, water heater maintenance, gas line installation, and sump pump services. We use advanced camera inspections and hydro jetting to resolve clogs and prevent future issues, ensuring safe, efficient plumbing systems for Hudson Valley homeowners.
Electrical Repair
Our certified electricians provide repairs and upgrades for residential electrical systems, including panel inspections, wiring repairs, and GFCI outlet installations. We address issues like buzzing panels, frequent circuit trips, and outdated systems, ensuring safety and compliance. Emergency services and financing options are available for urgent or large-scale projects.
Drain Clearing
Jones Services specializes in drain clearing using high-pressure jetting and camera inspections to identify and remove blockages. We resolve slow drains, foul odors, and recurring clogs caused by tree roots, debris, or pipe damage. Our 24/7 emergency team ensures prompt solutions to prevent water damage and restore proper drainage in homes.
Home Generator Services
We install, maintain, and repair home standby generators to ensure uninterrupted power during outages. Our technicians service all brands, perform annual tune-ups, and offer emergency repairs. With financing options and 24/7 support, we help homeowners protect their properties against power disruptions caused by storms or grid failures.
People
Will Jones
Founder
Will Jones, a master electrician, founded Jones Services in 1963, laying the foundation for a legacy of excellence in residential HVAC, plumbing, and electrical services.
Bill Jones
Co-Founder
Bill Jones partnered with his father Will to expand the business into a full-service home comfort company, emphasizing customer-centric values and technical expertise.
John Moroney
General Manager
John Moroney leads daily operations at Jones Services, ensuring adherence to high standards in service delivery, employee training, and customer satisfaction across all departments.
Anthony Paolicelli
Operations Manager
Anthony Paolicelli oversees service execution and team development at Jones Services, focusing on maintaining the companys reputation for reliability and innovation in home comfort solutions.
Questions
What HVAC services does Jones Services offer?
We provide HVAC repair, installation, and maintenance for furnaces, heat pumps, and air conditioning systems, with 24/7 emergency support in the Hudson Valley.
Do you service older heating and cooling systems?
Yes, our technicians specialize in older units and ensure compatibility with modern efficiency standards while maintaining system integrity.
What plumbing emergencies can you handle?
We address burst pipes, sewer backups, water heater failures, and gas leaks with same-day service and advanced diagnostic tools.
Are financing options available for repairs?
Yes, we offer flexible financing for HVAC, plumbing, electrical, and drain services to make home comfort solutions more accessible.
How do I schedule emergency service?
Call (845) 295-3887 anytime or use our online form for 24/7 live answering and rapid response.
What accreditations does Jones Services hold?
We are BBB Accredited with an A+ rating and employ NATE-certified technicians for HVAC services.
Videos
Reviews (5)
Alexandra G.
May 27, 2022
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ZERO STARS Wow this is possibly the worst company I've ever seen. They installed a ductless system for 8k 6 years ago -we have faithfully paid their extortionate prices to "service" it annually AND now a coil has gone 1 year after warranty (after they couldn't "fix it" last year.) What does this guy tell me? 8k for a new coil or he can replace the whole system for 5,700. With a new system that their company uses now. Well they installed the old one. His response - "we don't manufacture them we just install them" Stay away from this company and it's horrendous business practices.
Paul Razukiewicz
May 26, 2022
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Chris T did an awesome job. Explained everything perfectly, was very professional and courteous. I was a little taken aback by the price for coolant but that had nothing to do with him or your company for that matter, I was just surprised how high these prices have skyrocketed. Otherwise excellent service and will definitely use Jones in the future.
Craig Hutcherson
Apr 29, 2022
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Josh came to the house and want right to work. He first called Bradford White to make sure the hot water heater was still under warranty and then gave me three different options. Kudos to Bradford white for honoring the warranty, Josh wanted picked up the new hot water heater installed it. Even gave me a good deal on a service contract because we all know AC season is almost upon us. I know some people would say Jones Services are a little expensive but honestly you get what you pay for. They are timely they are professional and they get the job done!
Jacquline T.
Apr 23, 2022
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Sean was amazing. He was prompt. He explained everything. He repaired a botched job done with another electrician and so far all my flood rings are working great. Thank you! I would recommend this team and would definitely use again Service: Electrical outlet & switch installation
Amanda Wenzel
Apr 12, 2022
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Kyle was very professional and knowledgeable. He gave great advice and is a great representative for his business. John helped point us in the right direction for the system that worked best for us and Jesse and his Crew did installation for us. They were very efficient and clean! Very happy with my service all around!
