Business Details
Emergency
services
Expert HVAC, Electrical & Plumbing Services in New York
Isaac Heating & AC has been a trusted provider of comprehensive home comfort solutions since our founding. As a family-owned and -operated company with over 400 dedicated employees, we combine decades of industry experience with cutting-edge training through our ITEC Training and Education Center. Our team includes more than 83 NATE Certified Technicians with 328 specialties, the most in the nation, alongside BPI-certified energy consultants. We maintain 24/7 emergency service availability and operate across Western and Central New York with a commitment to community involvement and continuous improvement.Our technicians undergo rigorous training, including simulated emergency scenarios, to ensure optimal performance. We offer upfront pricing, free replacement estimates, and financing options for all brands of HVAC, electrical, plumbing, and commercial equipment. Our core values of safety, integrity, and customer satisfaction drive every service interaction, supported by our participation in local community initiatives and industry-leading certifications.
Services
Air Conditioning
Heating
Plumbing
Electrical
Commercial HVAC
Sump Pump
Generator
Water Heater
Gas Line
Drain Cleaning
Highlights and features
- Family-owned with 400+ dedicated employees and 24/7 emergency service
- Nation's largest team of NATE Certified Technicians with 328 specialties
- ITEC Training Center ensures industry-leading technical proficiency
- Upfront pricing and free replacement estimates for all service calls
- BPI-certified energy consultants for comprehensive home assessments
Associations and certifications
- NATE Certified
- Building Performance Institute (BPI)
What people say
Friendly, knowledgeable technicians
Professional and polite
Fast and efficient
Stellar reputation
Courteous and helpful
Services
Air Conditioning
Our AC services include installation, repair, and maintenance for central and ductless systems. Technicians perform accurate diagnostics, lasting repairs, and comprehensive tune-ups with cleaning and calibration. We help customers select optimal cooling systems for new installations or replacements while maintaining energy efficiency.
Heating
We service furnaces, boilers, and heat pumps with installation, repair, and maintenance solutions. Our experts identify issues like insufficient heat or airflow problems, provide lasting repairs, and perform routine maintenance to extend system lifespan while ensuring winter readiness for residential and commercial properties.
Plumbing
Our plumbing solutions cover drain cleaning, sewer repairs, sump pumps, water heaters, leak detection, and gas line services. Technicians handle burst pipes, frozen pipes, toilet service, repiping, and water treatment to maintain functional residential and commercial plumbing systems with emergency response capabilities.
Electrical
We offer electrical repair, panel upgrades, generator installation, lighting solutions, and smart home wiring. Services include code corrections, surge protection, ceiling fan installation, and comprehensive inspections to ensure safe, reliable electrical systems for residential and commercial properties across New York State.
Commercial HVAC
Our commercial division provides HVAC and plumbing maintenance for business properties. Services include commercial heating, AC, refrigeration, boiler maintenance, bathroom plumbing, and water heater services. We ensure business continuity through scheduled maintenance and emergency repairs for commercial clients in retail, office, and industrial spaces.
Questions
What HVAC services do you offer?
We provide full-service HVAC solutions including AC and heating installation, repair, and maintenance for residential and commercial properties.
Do you offer emergency services?
Yes, we provide 24/7 emergency service for HVAC, plumbing, and electrical issues across our service areas.
What payment methods do you accept?
We accept major credit cards and offer financing options for qualifying customers. Specific payment terms are discussed during service scheduling.
Are your technicians certified?
Our team includes 83+ NATE Certified Technicians with 328 specialties and BPI-certified energy consultants for comprehensive home assessments.
What areas do you serve?
We serve Rochester, Buffalo, Syracuse, Canandaigua, Avon, Twin Tiers, and surrounding areas in Western and Central New York State.
Do you offer financing options?
Yes, we provide flexible financing options for qualifying customers to make home comfort improvements more accessible.
Videos
Reviews (7)
Tim M.
Jun 24, 2022
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Since leaving Isaac for another HVAC company, I had a manufacturer's rep for my Navien system look at the install that Isaac did. He was speechless.
Lee Patterson
May 28, 2022
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Rob Cripps was professional & experienced! He looked at my current system & suggested some changes that improved the efficiency of heating & cooling my house. Also, Hunter the head tech did an amazing job installing the custom duct work & was very professional & attentive to any of my concerns. I would recommend Isaac to anyone! Thanks guys for a job well done!
Richard McCulloch
May 23, 2022
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Isaac Heating and Cooling came to inspect our air conditioning system. Our technician, Jeff, called to give a 30 minute notice before he arrived. He was right on time and was very professional! Jeff cleaned the AC unit and made some adjustments that increased the effectiveness of our system significantly. Jeff also discovered and mitigated multiple gas leaks that we were completely unaware of. He showed us where they were and how he found them. I am very happy with the professional service Isaac Heating and Cooling provided. We'll definitely be using their service again!
Gracey The Dog
May 21, 2022
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Isaac is a quality company who take pride in their services. Sonny, Vince and a few others that worked on the job did a great job installing the Insulation in the attic crawl space and in the basement. Looking at the results, the installation was flawless. They created little disturbance in the three days they were here. They were all very cordial and friendly. I would recommend Isaac to anyone for any of their services.
Lance Day
Mar 31, 2022
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I was absolutely impressed with the quality of the installation. The team of employees sent to my home were so friendly, hard working and vary professional. I was so impressed how they overcame unforseen issues and just kept a great attitude the whole time. I can't thank them enough and would recommend them to anyone and everyone. Thank you all so much for the great work. I absolutely love my new equipment. I am so glad I chose your company.
Brian W.
Feb 22, 2022
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I've used Issac for many things over the years. They installed our air conditioning and tankless water heater, we have had plumbing work done by them, and they have cleaned and/or serviced our furnace and air conditioner many times. We've never had a bad experience. They do good work at a reasonable price.
Mary Pat Agresta
Feb 19, 2022
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Patrick & Micha replaced the insulation in my cellar & attic. It was a 2 day job & was completed as promised. Another employee came to help out on Day 2. I am pleased with the results. My house feels much warmer & I know by installing new insulation, it will reduce my heating costs. I was very happy with their work ethic, honesty, & their professionalism. I called office today to inform their immediate supervisor & HR department that they have some great employees. Thank you for a job well done!
