Business Details
36 Years
experience
Emergency
services
Trusted HVAC and Plumbing Services in Lubbock
Comfort Masters has been a trusted provider of HVAC and plumbing services in Lubbock, Texas, since 1990. With over 35 years of experience, we specialize in residential and commercial heating, air conditioning, and plumbing solutions, including 24/7 emergency repairs. Our team of licensed professionals is committed to delivering energy-efficient systems, preventative maintenance plans, and exceptional customer service. We pride ourselves on serving Lubbock, Littlefield, and the South Plains Region with cutting-edge technology and a dedication to community partnerships.Backed by 50,000 satisfied customers, our growth reflects our commitment to quality, reliability, and customer satisfaction. We hold State of Texas HVAC and plumbing licenses and continuously train our technicians to ensure expertise in the latest industry advancements.
Services
HVAC Repair
AC Installation
Ductless Mini-Splits
Indoor Air Quality
Drain Cleaning
Sewer Line Repair
Plumbing Installation
Water Heater Repair
Backflow Services
Commercial HVAC
Details
- Year established: 1990
Highlights and features
- We offer 35+ years of local HVAC and plumbing expertise.
- Our team provides 24/7 emergency service with rapid response times.
- Licensed professionals trained in the latest industry technologies.
- Energy-efficient solutions to reduce costs and environmental impact.
- 50,000+ satisfied customers across the South Plains Region.
What people say
Fast and reliable solutions
24-hour emergency service
Licensed professionals
Energy-efficient options
50,000 satisfied customers
Services
HVAC Repair
Our licensed technicians provide fast HVAC repairs for furnaces, heat pumps, and air conditioning systems. We diagnose issues like refrigerant leaks and compressor failures, ensuring optimal performance. With 24/7 emergency service, we minimize downtime and restore comfort quickly for residential and commercial clients.
Plumbing Installation
We install and replace plumbing systems for residential and commercial properties, addressing leaks, clogs, and pipe damage. Using advanced diagnostic tools, we resolve issues efficiently. Our 24-hour emergency service prevents water damage, and we prioritize durable, code-compliant installations to ensure long-term reliability.
AC Installation
Comfort Masters installs energy-efficient air conditioning systems tailored to your home or business. We handle complete system replacements and upgrades, focusing on energy savings and durability. Our technicians ensure proper installation to maximize efficiency and lifespan while offering maintenance plans to prevent unexpected breakdowns.
Drain Cleaning
Our team clears blocked drains using high-tech equipment to restore proper flow. We address residential and commercial drain issues, including sewer line obstructions. With 24/7 availability, we resolve emergencies promptly, preventing water damage and ensuring hygienic plumbing systems for our clients.
Commercial HVAC
We specialize in commercial HVAC solutions, including installation, repair, and maintenance for businesses in Lubbock and surrounding areas. Our technicians handle large-scale systems, ensuring compliance with industry standards. We offer preventative maintenance plans to reduce downtime and extend equipment lifespan for commercial clients.
People
Scott Stephens
President
Scott Stephens co-founded Comfort Masters in 1990 and oversees strategic operations. With over 30 years in HVAC and plumbing, he ensures the company maintains its commitment to quality service and community partnerships in Lubbock and beyond.
Kelly Comer
Construction Manager
Kelly Comer manages construction projects at Comfort Masters, leveraging extensive industry experience to ensure timely, code-compliant HVAC and plumbing installations for residential and commercial clients across the South Plains Region.
Blake Levacy
General Manager
Blake Levacy directs daily operations at Comfort Masters, focusing on service excellence and team coordination. With deep roots in Lubbock, he ensures efficient delivery of HVAC and plumbing solutions while upholding the company's customer-first ethos.
Toby Burt
Sales Manager
Toby Burt leads sales efforts at Comfort Masters, connecting clients with tailored HVAC and plumbing solutions. He emphasizes transparent communication and customer education to help residential and commercial clients make informed decisions about their systems.
Mary Dickerson
Director of Operations
Mary Dickerson oversees operational efficiency at Comfort Masters, ensuring seamless service delivery across HVAC and plumbing departments. With a focus on process optimization, she supports the company's growth while maintaining its commitment to quality and reliability.
Questions
What services does Comfort Masters offer?
We provide HVAC repairs, plumbing services, AC installations, drain cleaning, and commercial HVAC solutions. Our 24/7 emergency service addresses urgent heating, cooling, and plumbing issues for residential and commercial clients.
Do you provide emergency service outside regular hours?
Yes, our 24/7 emergency service responds to HVAC and plumbing crises at any time. Technicians are available nights, weekends, and holidays to resolve urgent issues like burst pipes or furnace failures.
Which areas do you serve?
We serve Lubbock, Littlefield, and the South Plains Region. Our technicians cover residential and commercial properties across West Texas for HVAC, plumbing, and emergency repair needs.
Are your technicians licensed and insured?
Yes, all technicians hold State of Texas HVAC and plumbing licenses. We maintain proper insurance coverage and continuously train our team in the latest industry standards and safety protocols.
Do you offer maintenance plans for HVAC systems?
Yes, our Comfort Club preventative maintenance plans include regular HVAC and plumbing inspections. These plans help avoid costly repairs, improve system efficiency, and extend equipment lifespan for residential and commercial clients.
Reviews (5)
Snuffy Wuffykiss
May 03, 2022
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I have used these guys twice now, for my Water heater that had to be replaced to my AC that just needed a new motor. Both times the techs have been friendly, professional and informative, giving me honest answers to my questions and what my options where within my budget. A down to earth company that respects their clients.
Ken Moore
Mar 08, 2022
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Called comfortmasters within 15 minutes they were here I had a problem with my heat strips not coming on sam andJosh were like peer professionals they had me up and going in no time at all they were like doctors on a sick patient I would recommend them to anyone thank you Ken Service: Heating system maintenance
Camelia W.
Feb 11, 2022
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Timely, professional, doing honest, thorough job. As we are facing some intermittent issues, Dillan dropped what he was doing, to cone again and follow up on his work, addressing the new development. Very happy with this company and Dillan!
Megan Zant
Feb 05, 2022
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Dillon was awesome! They came the same day even though it wasn't an emergency. He stayed for 15 extra minutes to try and explain to me how he fixed the situation and was so helpful! Our r/o system was leaking and he identified the issue and fixed it within minutes. We love comfort Masters!
Richard Laverty Jr
Feb 04, 2022
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We are very pleased with the quick nresponse to our need. Sammie was very polite and patient to explain what he was doing and solutions to our problem. He was kind and pleasant to visit with about our heating needs. Services: Heating system repair, Heating system maintenance
