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50+ Years
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Your Trusted HVAC Partner in Buffalo, NY
John Lock Air Conditioning & Heating Service has been a trusted name in Western New York for over 55 years. As a third-generation family-owned business, we specialize in the design, installation, and maintenance of heating, cooling, and indoor air quality systems for residential and commercial properties. Our team includes installation foremen with over 25 years of experience, crew members with 15 years in HVAC, and service technicians with decades of dedicated service.

We prioritize customer satisfaction through honest consultations, transparent pricing, and meticulous workmanship. Our commitment to quality is reflected in testimonials from clients who have relied on our expertise for up to 50 years. With prompt, courteous service and a focus on long-term relationships, we ensure every client's needs are met with professionalism and care.
Services
Furnace Installation Air Conditioning Repair Radiant Heat Systems Ductless Mini-Splits Home Generators Snowmelt Systems Air Filtration Garage Heaters Thermostat Repair Boiler Maintenance
Details
  • Year established: 1967
Highlights and features
  • We have over 55 years of experience serving Western New York.
  • Our technicians average 15+ years of HVAC expertise.
  • Lead service technicians bring 30+ years of field experience.
  • We offer prompt, courteous service with transparent pricing.
  • Third-generation family-owned business with proven reliability.
What people say
Promptly responsive Quality workmanship Long-term reliability
Services
Furnace Installation
We specialize in furnace installation for residential and commercial properties. Our experienced technicians ensure efficient setup of high-quality heating systems. Clients benefit from upfront pricing and long-term performance guarantees.
Air Conditioning Repair
Emergency and routine air conditioning repair services are available 24/7. Our certified technicians diagnose and resolve issues promptly. Customers appreciate our transparent diagnostics and durable fixes.
Radiant Heat Systems
We install and maintain radiant heat systems using premium boilers. Our team ensures optimal warmth distribution in homes and businesses. Clients value our expertise in both new installations and system upgrades.
Ductless Mini-Splits
Ductless system installations provide energy-efficient climate control for specific areas. Our specialists handle both residential and commercial applications. Customers benefit from customized comfort solutions and expert aftercare.
Home Generators
We offer generator installation and maintenance for uninterrupted power supply. Our technicians work with leading brands to ensure reliable backup systems. Clients trust us for emergency preparedness and system longevity.
Questions
What HVAC services do you offer?
We provide furnace and air conditioning installation, repair, and maintenance, along with radiant heat systems, ductless mini-splits, and home generators.
Are emergency services available?
Yes, we offer 24/7 emergency HVAC services for urgent heating and cooling needs.
Why is annual HVAC maintenance important?
Regular maintenance ensures system efficiency, extends equipment lifespan, and maintains manufacturer warranties.
Do you service commercial properties?
Yes, we provide HVAC solutions for both residential and commercial clients across Western New York.
What payment methods do you accept?
We accept major credit cards and checks. Payment options may vary based on service type.
How long have you been in business?
We've served Buffalo and surrounding areas since 1967, with three generations of family leadership.
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Reviews (6)
Paul Runfola
Dec 09, 2021 Report
My entire experience with John Lock Heating and A/C was fantastic from start to finish. The estimate process from Mike was honest and straight forward. He made solid recommendations in the replacement of my furnace and air conditioning and explained the process clearly. He didn't try to oversell me equipment I didn't need. Pricing was competitive. The receptionists on the phone are also very friendly.

On installation day, Paul, the head foreman, and his crew were pleasant and highly professional. They were competent, knowledgeable and efficient. Again, they explained the installation process and all 3 installers were neat and meticulous. My previous units were installed by them--the A/C as long as 34 years ago. Amazing they lasted that long. What's more is that most of the employees have been working for the company for at least a decade--some for over 30 years. That says a lot about the company. I couldn't be happier with my new Lennox furnace and A/C from John Lock, and I highway recommend them.
Kathy Johnson
Sep 29, 2021 Report
I've dealt with John Lock for many years. For instilation and repair. Friendly, thorough and reliable. Always explains what they are doing. Show you old parts. Very honest.
Mike Pagano
Aug 27, 2021 Report
Seriously has bailed us out 3 times in 2 years. They always came quickly and are super affordable. Techs have been amazing also. In and out and are kind. Thanks again guys.
Gretchen Moran
Mar 28, 2021 Report
Friendly, fair prices, honest answers to help the home owner spend and save money where needed. Great experience
Ralph Fonda
Feb 04, 2021 Report
Prompt service call response! Courteous, knowledgeable technician and honest service! Focused on fixing the issue, not going overboard! Recommended! Service: Heating maintenance
Eric Reeners
Nov 27, 2020 Report
From the first sales quote through installation the team at John Lock has been outstanding. We received 4 quotes before making a decision and not only was John Lock's quote significantly less, Chris in sales put the most effort into formulating his quote. He walked through our entire house, listening to questions and concerns we had from our old heating system and developed two different levels of options to go for.

He was never pushy, or trying to oversell. He took phone calls for multiple questions I had before deciding to go with them. When installation day came, Paul's team was punctual, polite and clean. They laid down cardboard to make sure their shoes didn't get mud on our hall floor. Paul took the time to explain everything from national fuel rebate and warranty to again going through each room to optimize airflow and performance. I would highly recommend the team at John Lock. From price to professionalism and quality of service, John Lock is top notch.