Business Details
25 Years
experience
Emergency
services
Your Trusted HVAC & Plumbing Experts in Littleton, CO
Since 2001, Rock Heating has been a trusted provider of residential HVAC and plumbing solutions in the South Metro Denver area. Founded by Chris Shonrock, a former Air Force HVAC technician, our company combines decades of hands-on experience with a commitment to exceptional customer service. As a Bryant Factory Authorized Dealer and recipient of the Medal of Excellence Award, we prioritize certified technicians, transparent pricing, and 48-hour emergency service.Our team emphasizes proactive maintenance through membership plans while adhering to strict quality standards recognized by Home Advisor, Angie's List, and the Better Business Bureau. With operations in Littleton, Colorado since 2001, we maintain a local focus on safety, comfort, and long-term system reliability.
Services
Furnace Repair
Heat Pump Install
Boiler Maintenance
A/C Repair
Drain Clearing
Sewer Line Repair
Water Heater Install
Sump Pump Repair
Water Softener Install
Indoor Air Quality
Details
- Year established: 2001
Highlights and features
- 100% satisfaction guaranteed on all services
- Trained and certified technicians for all major brands
- 48-hour service guarantee for emergency repairs
- Serving Littleton area since 2001 with local expertise
- Recognized by Home Advisor, Angie's List, and BBB
Associations and certifications
- Bryant Factory Authorized Dealer
- Medal of Excellence Award
- Better Business Bureau (BBB)
What people say
Professional, provided multiple options
Fast and polite service
Thorough and diligent
100% satisfaction guaranteed
Trusted by neighbors
Services
Heating Repair
Our certified technicians provide comprehensive heating system diagnostics and repairs for furnaces, boilers, and heat pumps. Using advanced diagnostic tools, we identify issues ranging from pilot light problems to heat exchanger failures. Emergency services include same-day evaluations with transparent pricing, ensuring safe and efficient operation through Colorado's winters.
Plumbing Repair
We handle all residential plumbing emergencies including burst pipes, gas leaks, and water heater failures. Our 24/7 response team utilizes specialized equipment for frozen pipe thawing and sewer line inspections. Preventive maintenance options help avoid costly emergencies while our financing plans make urgent repairs more accessible.
Drain Clearing
Professional drain clearing services address mainline clogs using motorized augers and hydro jetting technology. We diagnose recurring backups through camera inspections, identifying root intrusion or pipe damage. Emergency drain services include no-dispatch-fee guarantees for club members, with solutions ranging from chemical treatments to pipe replacement.
A/C Repair
Our technicians diagnose and repair central air conditioning systems, addressing refrigerant leaks, compressor failures, and electrical issues. Emergency evaluations include system performance reports with repair or replacement recommendations. Preventive maintenance optimizes efficiency, reducing energy costs during Colorado's summer heat waves.
Indoor Air Quality
We install and service whole-house air purification systems, UV light units, and humidity control solutions. Our assessments identify allergens, VOCs, and biological contaminants affecting home environments. Custom solutions include HEPA filtration systems and dehumidifier installations that improve respiratory health and HVAC system efficiency.
People
Chris Shonrock
Founder
Founder Chris Shonrock established the company in 2001 after military HVAC training. With over 30 years industry experience, he oversees operations while maintaining active technician certification. His leadership emphasizes technical excellence and community-focused service standards.
Dominic
Certified Technician
Certified HVAC technician Dominic specializes in furnace maintenance and IAQ assessments. With seven years service history, he provides semi-annual inspections and personalized system recommendations. Customers consistently praise his diligence and professional communication during membership visits.
Austin S.
Master Plumber
Master Plumber Austin S. handles complex gas line and emergency plumbing repairs. Recognized for swift leak detection, he combines technical expertise with clear customer explanations. His 2023 diagnosis of a furnace gas leak demonstrated critical safety intervention capabilities.
Questions
What HVAC services do you offer?
We provide complete heating and cooling solutions including furnace/AC repair, boiler maintenance, heat pump services, and smart thermostat installations across Douglas and Arapahoe counties.
Do you handle emergency plumbing?
Yes, our 24/7 emergency team responds to burst pipes, gas leaks, and sewer backups with no dispatch fees for club members using approved credit.
What financing options exist?
We offer flexible financing plans for major HVAC replacements and plumbing projects, with options for no-interest payments over 12 months for qualified customers.
Are drain cleaning services guaranteed?
All drain clearing services include a 30-day performance guarantee. Recurring clogs within this period receive complimentary follow-up treatment using advanced hydro jetting equipment.
What's included in membership plans?
Our $20/month Comfort Club includes two HVAC inspections, 10% repair discounts, priority scheduling, and exclusive member pricing on water heater and furnace replacements.
Reviews (6)
Stephanie W.
Jun 28, 2022
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Just paid Rock $10,711 to install a new Bryant AC unit (one of three for our home). Original unit was only 5 years old but of course they insisted if we didn't "upgrade" the unit the compressor would continue to fail every five years. Needless to say, after an all day install and almost $11,000 later it's not working. Temperature has not budged since the technicians left 4 hours ago. Called after hours service. Josh (sales/tech who sold us the unit) said that was "normal" and if I wanted him to come to the house it would be after 9:30pm. Par for the course with Rock.
They quoted another non related repair at our home last year for $6,000 - didn't use them and ultimately got it done for $2,000. Had them look at our instant hot/cold system at the main kitchen sink last year. We were told it was broken (beyond repair) and needed to be replaced. Quote was over $1,000. Turns out the GFI switch had been tripped - total cost to "repair" by myself $0. Save your sanity and your money - avoid this company at all costs.
They quoted another non related repair at our home last year for $6,000 - didn't use them and ultimately got it done for $2,000. Had them look at our instant hot/cold system at the main kitchen sink last year. We were told it was broken (beyond repair) and needed to be replaced. Quote was over $1,000. Turns out the GFI switch had been tripped - total cost to "repair" by myself $0. Save your sanity and your money - avoid this company at all costs.
D. Kyser
Jun 18, 2022
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Intentionally bad work? I used rock for an annual spring service on my ac. I even became a member of their club. I have a higher end filter that uses reusable/cleanable filters (trane cleaneffects). Hiring a professional company that talks about trust should know how to service it. The first photo is what is should look like the second one is what one of their techs did. If I had not looked I would have had essentially no filter all summer. It's so bad it must have been intentionally bad work, right?
Ezg
Jun 14, 2022
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Really pleased! Everyone is slammed over the summer, but they came through. They offer a smooth means to apply for a loan with 12months of no interest. The summer heat wave introduced nineties and hundred F days as a regular. Our 26 year old unit decided to be done. Getting in contact with an A/C service to speak to a real person AND with availability was challenging. Most places had at least a one week lead time, some two weeks.
The Rock Plumbing and Heating was able to get us scheduled two days after the initial call. Tyler, our technician, assessed one day and stayed late the next day to install the new unit. After eighty to ninety F in our living room, we are sooo happy to have our home back!
The Rock Plumbing and Heating was able to get us scheduled two days after the initial call. Tyler, our technician, assessed one day and stayed late the next day to install the new unit. After eighty to ninety F in our living room, we are sooo happy to have our home back!
Bryan Watts
Jun 04, 2022
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Aaron was sent here today and he quickly determined the issue with our AC unit, laid out the options we had for the issue and then got everything done in the same day. He was friendly and professional the whole time and open and honest about the issues found and what each fix option entailed. No one want their AC to fail, but its nice knowing you have a great service guy like Aaron when it does, keep up the great work!
Jim Ng
May 22, 2022
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The guys at Rock Heating and air did a great job. John, Chris, Blake, Devon, Zack, and Thomas did a great job installing our A/C and whole house humidifier. They were very professional and made me feel very comfortable about our new system. I'd highly recommend them. Services: Install AC, Thermostat installation
Mark Marble
May 05, 2022
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Dominic was fantastic today. He explained things very well. I was super comfortable with his treatment of our home's plumbing system. I have the plumbing maintenance subscription and it was time for an inspection. He found a few things and was gracious to take care of a few others.