Business Details
28 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted HVAC Partner in Apex, NC
Since 1998, 72 Degrees Heating & Air Conditioning has been dedicated to delivering superior HVAC solutions in Apex, NC, and the surrounding Triangle region. With 75+ years of combined experience, our NATE-certified technicians specialize in air conditioning repair, heating system installation, and indoor air quality solutions. We prioritize transparent pricing, advanced diagnostic tools, and 100% satisfaction guarantees, ensuring every client receives reliable, respectful service. Our A+ BBB rating reflects our commitment to excellence, and our ironclad warranty program eliminates financial risk during coverage periods. By combining cutting-edge technology with personalized care, weve built a reputation as a trusted local partner for year-round comfort.
Services
AC Repairs
Heating Installation
Air Quality Solutions
Ductless Mini-Splits
Crawlspace Encapsulation
Served areas
- Angier, Apex, Benson, Cary, Chapel Hill, Clayton, Dunn, Durham, Fuqua Varina, Garner, HollySprings, Knightdale, Morrisville, Pittsboro, Raleigh, Sanford, Smithfield, Wake Forest, Wendell, Youngsville, Zebulon, Pinehurst
Details
- Year established: 1998
Highlights and features
- Ironclad Consumer Guarantees: http://www.cleanairnc.com/customer-tools/ironclad-guarantees/
Associations and certifications
- NATE Certified
- BBB Accredited
What people say
Wonderful
Thorough
Professionalism
Expertise
Satisfaction guaranteed
Services
AC Repairs
Our certified technicians provide fast, affordable AC repair services for warm airflow, unusual noises, or inconsistent cooling. We use advanced diagnostic tools to identify issues and restore system functionality efficiently. Clients benefit from transparent pricing and same-day service availability.
Heating Installation
We install energy-efficient heating systems, including furnaces, heat pumps, and hybrid dual-fuel systems. Our team ensures seamless installation, old unit removal, and smart home integration. Upgrades reduce energy bills and improve indoor comfort with modern, quiet technology.
Air Quality Solutions
Our IAQ services include duct cleaning, air purifiers, and crawlspace encapsulation to combat allergens, odors, and moisture. We use antimicrobial ductwork and UV purification systems to enhance HVAC efficiency and create healthier living environments for residential clients.
Ductless Mini-Splits
Ductless mini-split systems provide customizable cooling for spaces without traditional ductwork. Ideal for garages or additions, these energy-efficient systems allow zoned temperature control. We offer installation and repair services for year-round comfort.
Crawlspace Encapsulation
Our crawlspace encapsulation services prevent moisture intrusion, biological growth, and energy loss. By sealing and waterproofing crawlspaces, we protect structural integrity, improve air quality, and reduce utility costs for homeowners in Apex and surrounding areas.
People
Jessie
HVAC Technician
Jessie provides thorough diagnostics, preventative maintenance, and transparent advice. Clients praise his professionalism, empathy, and ability to explain complex HVAC issues clearly while respecting their homes.
Jesse Guevara
HVAC Technician
Jesse offers prompt, expert AC repairs and routine inspections. Known for his punctuality, technical expertise, and friendly demeanor, he ensures clients feel informed and comfortable during service visits.
Josias Calderon
HVAC Technician
Josias delivers professional diagnostics and repairs, often identifying external issues like utility problems. Clients highlight his expertise, clear communication, and commitment to resolving HVAC challenges efficiently.
Zach
HVAC Technician
Zach specializes in same-day AC repairs and system evaluations. His clients appreciate his punctuality, technical skill, and ability to address urgent HVAC failures without upselling unnecessary services.
Michael
Former Technician
Michael was part of a previous team that provided subpar service, leading the client to switch to 72 Degrees. His experience highlights the company's commitment to superior alternatives.
Questions
What HVAC services do you offer in Apex, NC?
We provide AC repair, heating installation, air quality solutions, ductless mini-splits, and crawlspace encapsulation across Apex and the Triangle region.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency service with technicians available within 30 minutes of scheduling.
How can I finance HVAC upgrades?
We offer flexible financing options and a VIP Membership Plan for scheduled maintenance and exclusive savings.
What warranties do you provide?
Our ironclad guarantee ensures no payments during warranty periods, and we honor manufacturer warranties through proper maintenance.
Are your technicians certified?
All technicians are NATE-certified, background-checked, and continuously trained in the latest HVAC technologies.
How do you handle AC breakdowns?
We diagnose issues promptly, explain repair options transparently, and resolve problems without upselling unnecessary services.
Reviews (24)
Dwayne Gibson
Jun 09, 2022
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Over charged on a capacitor that was less than 50.00 charged almost 400.00. Never use this company again. Im a heart patient or i would have waited vut they had me by the balls
Apurva Rami
Apr 03, 2022
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I had my thermostat blank so called them for diagnostic. They sent technician on the same day for $89 visit fee and he said AC Drain is clogged. He said total charge including visit fee would be about $470 so I asked for discount and he did $330. I asked him is this normal rate or should I check with other business? He said this is normal rate and I trusted his words. I agreed and he cleaned drain in 5-10 min max.
He left and I called 2 other local businesses to ask about the rate for clogged AC drain cleaning service and I got 2 quotes of $99 and $125 (including visit fee and drain cleaning service fee). I was overcharged by more than $200. Do not trust them for the money, you will be cheated.
He left and I called 2 other local businesses to ask about the rate for clogged AC drain cleaning service and I got 2 quotes of $99 and $125 (including visit fee and drain cleaning service fee). I was overcharged by more than $200. Do not trust them for the money, you will be cheated.
Mike Sinks
Mar 20, 2022
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The technician who came out, Justin, was phenomenal. On time, friendly, and efficient describes this visit. He took the time to explain everything to me and couldn't have done anything more to leave me as a satisfied customer. Thank you! Service: A/C system maintenance
Ana H.
Jan 12, 2022
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Technician performed the necessary heating maintenance. He found some mold in the unit, and informed us how to fixed it. We received a prompt estimate. He installed a UV light and cleanned the coils. Services: Heating system maintenance, Cleaning
Logan Kimler
Dec 06, 2021
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Had a new heat and AC unit installed in January/February. It was installed poorly, causing condensation to leak through my ceiling in August. Spent $400 just dehumidifying the room it affected (it felt like a swamp for multiple days) and will probably be a few hundred more to repaint the walls/ceiling. I brought it to their attention on the day I discovered the problem and have spoken with reception, a technician, and a supervisor and have heard nothing back since the supervisor visited my house in early October saying he'd try to rectify this.
Andy Ruckert
Oct 07, 2021
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I do NOT recommend this company. Initial service to HVAC unit cost over $700 and still the unit failed within days of resuming use. For the follow up visit, we were charged $900 for recharging the coolant, though the repairman contended there was a leak that he couldn't find and the unit would soon need replacing. They sat on that payment check for 189 days before cashing it unexpectedly! No explanation.
No courtesy call to discuss a delay, etc. Additionally, a second opinion by a reputable company on our HVAC unit (after the $900 visit) showed NO signs of a leak and they said there was NO coolant in the system! THEY added coolant AT NO CHARGE and the system has worked flawlessly ever since (over 6 mos. now). 72 Degrees has left me feeling that they are deceptive or incompetent or both.
No courtesy call to discuss a delay, etc. Additionally, a second opinion by a reputable company on our HVAC unit (after the $900 visit) showed NO signs of a leak and they said there was NO coolant in the system! THEY added coolant AT NO CHARGE and the system has worked flawlessly ever since (over 6 mos. now). 72 Degrees has left me feeling that they are deceptive or incompetent or both.
Theresa Walters
Sep 29, 2021
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I do not recommend this company. Service technician told me that coils are on their last leg and would need to be replaced at a cost of $3,000. And if I was going to spend that much, I should just get a whole new unit because it was on its way out as well. When I asked for a quote on a new unit, I was given estimate of $10,000 to $30,00. I felt that was rather excessive, so I decided to get a second opinion from an independent contractor.
This gentleman told me that he found nothing wrong with the coils, and nothing wrong with my unit that is only 7 years old. And IF the coils should need replacement, he would do it for $1,800. And a whole new unit is not needed. Be mindful of these bigger companies. They have huge overhead costs, and try to pass it along to the consumer by pushing new units with a big price tag. I felt they were trying to take advantage of me. Thankfully I didn't fall for it.
This gentleman told me that he found nothing wrong with the coils, and nothing wrong with my unit that is only 7 years old. And IF the coils should need replacement, he would do it for $1,800. And a whole new unit is not needed. Be mindful of these bigger companies. They have huge overhead costs, and try to pass it along to the consumer by pushing new units with a big price tag. I felt they were trying to take advantage of me. Thankfully I didn't fall for it.
Adam Hicks
Aug 14, 2021
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Responded quickly to an emergency - came out the next morning and repaired within 30 minutes. The service professional (Alan V.) was friendly, knowledgeable, and made sure the unit was working well before leaving. We had never done business with 72 Degrees before, but we are now on their maintenance plan and will be using them for all future services!
Paul M
Jun 24, 2020
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Great Service, Very Professional - Fixed my AC in 20 Minutes on a hot June Day! Came out same day. It was a $90 Capacitor that my tech found and replaced in 20 minutes. With Tax = $520.30
Cost = $520.00 - While I really liked the service I am a senior citizen and I just cannot afford to pay $350 per half hour.
Cost = $520.00 - While I really liked the service I am a senior citizen and I just cannot afford to pay $350 per half hour.
Nadeem
Dec 18, 2019
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Unprofessional, disrespectful behavior even not keeping their words and did not show up on scheduled time and when I call them they forced me to reset appointment what they want. Due to this delay I missed my very important meeting.
Bobbie Gardner
Nov 20, 2019
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I was very pleased with the service from Edward, with 72 Degrees. He was very knowledgeable and informative, fully explaining the issues with my heat pump. I've used 72 Degrees for several years now, and I have always been satisfied by their excellent service and very knowledgeable, professional, and friendly staff. I've been a homeowner for more than 30 years, so I've encountered many different HVAC companies. 72 Degrees is by far the best.
Lacey L.
Sep 17, 2019
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I've used them for 6 years and they have always been wonderful. On time, respectful and works fast. They were there quickly when my AC went out in summer. I can rely on them.
Erika
Jun 18, 2018
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This is the worst service I've ever received. It has been 7 weeks since I called them and I have regretted it so many times. They charged me $2200 for something that did not fix the issue at that first appointment and since then I've had to chase them down. Several times I've had problems with them not calling me back. Today they missed an appointment completely and acted like it was no big deal.
I am having to fill out a complaint with the NC Licensing Board to report the incorrect diagnosis and all of the incompetence since then. DO NOT WASTE YOUR TIME OR MONEY ON THESE PEOPLE. I would not recommend them to my worst enemy.
I am having to fill out a complaint with the NC Licensing Board to report the incorrect diagnosis and all of the incompetence since then. DO NOT WASTE YOUR TIME OR MONEY ON THESE PEOPLE. I would not recommend them to my worst enemy.
Tracy
Jun 01, 2018
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I installed 72 degrees top of the line system a few years ago. Came with a 10 year parts and labor warranty. Since installation, it has stopped working each summer. Three weeks ago I found the system was not draining. Turns out it was due to a filter not being replaced which is part of the system standard service. I had asked the technician in the past about the filter and told it was fine. Now I learn it was so dirty it was suffocating the system.
Also learn their is a leak in the coil. Two weeks later, the finally come out to replace the coil, and they break the fan. Almost three weeks from when I first called for the service issue, no time frame or commitment on when it will be fixed, and the system is in worse shape then when I started. We are now in 90 degree weather. I have a three year old $30k system, that again does not work! I have scheduled the routine services throughout the time to ensure the system is well maintained. I would not recommend using this company for your installation or service!
Also learn their is a leak in the coil. Two weeks later, the finally come out to replace the coil, and they break the fan. Almost three weeks from when I first called for the service issue, no time frame or commitment on when it will be fixed, and the system is in worse shape then when I started. We are now in 90 degree weather. I have a three year old $30k system, that again does not work! I have scheduled the routine services throughout the time to ensure the system is well maintained. I would not recommend using this company for your installation or service!
Sande S.
Jan 05, 2018
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Korey, the technician, was on time, courteous, knew what he was doing, gave us a few tips, was genuinely interested, and I would highly recommend him at any time to any one.
Joan M.
Aug 08, 2017
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Trustworthy and extremely responsive. Did not try to oversell me. The owner and technicians were first rate and would recommend them over the "big" guys. Got a better product at a lower price.
Anne Theisen
Always good service from 72 Degrees. Technicians and knowledgeable and willing to clearly explain the problem and provide multiple options on how to solve it if they are available.
Cherie Ernest
Technician Edward Castlebury was polite, well groomed and appeared to be very thorough. He made a couple of suggestions, but did not persevere when I explained I couldn't afford the upgrades. I appreciated that as I am elderly and on a fixed income.
Carol McGinley
Greg B. was excellent: courteous, professional, and had a thorough understanding of the equipment. I'm grateful for his experience.
Bonnie Walker
My technician Greg Sola, was on time and had a friendly, professional, personality. He explained everything in a manner I could understand. I will use them again!
Erich Hoppe
William Smithis came out to service my old package unit. Took time to explain things to me and provided what I considered a high level of care. Great technician.
Stan Atwood
Service technicians have always been professional and thorough. They take the time to discuss findings of the inspection, efficiently take care of any issues, and offer helpful tips on maintaining the HVAC system thriughout the year.I have used several other companies in the past for maintenance, but 72 has been the best by far. I highly recommend this company.
Michele Riggsbee
As always, 72 Degrees Heating & Air Conditioning did an excellent job for us. The technician, William, is always so throrough and friendly. It's good to know I can rely on them when needed. I highly recommend their services!
Rachel Thiel
Emergency service was great! It's the worst to lose A/C when it's hot and they took care of me immediately. The person who made the repairs was professional and thorough. I would recommend them and will be using their services again.