Business Details
46 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted HVAC & Plumbing Experts in Fort Wayne, IN
Masters Heating & Cooling has been serving communities in Indiana, Ohio, and Michigan since 1980, delivering expert HVAC and plumbing solutions. Our team of NATE-certified technicians combines decades of experience with ongoing training to ensure industry-leading service. As the only Carrier Factory Authorized Dealer in Northern Indiana, we prioritize quality equipment and transparent pricing. We offer 24/7 emergency response, upfront estimates, and financing options to meet diverse customer needs. Our commitment to safety, reliability, and customer satisfaction has earned us a trusted reputation across the region. With fully stocked service vehicles and background-checked professionals, we guarantee prompt, dependable service for residential and commercial clients.
Services
Heating Repair
Air Conditioning
Plumbing Services
Ductless AC
Water Heater Repair
Furnace Replacement
Heat Pump Maintenance
Geothermal Heating
Thermostats
Commercial HVAC
Served areas
- Greenwood, Indianapolis, Franklin, Whiteland, Bargersville, Carmel, Fishers
Details
- Year established: 1980
Highlights and features
- Licensed, insured & NATE-certified technicians
- Only Carrier Factory Authorized Dealer in Northern Indiana
- Free estimates on replacement quotes
- Upfront pricing & financing options
- Military, veteran & senior discounts
Associations and certifications
- Carrier Factory Authorized Dealer
- North American Technician Excellence (NATE) certified
What people say
Professional install
Efficient repair
Excellent job
Great customer service
Knowledgeable technicians
Services
Heating Repair
Our NATE-certified technicians provide rapid heating repair services for furnaces, boilers, and heat pumps. We diagnose and fix issues with inconsistent heating, pilot light failures, and system malfunctions. Emergency services available 24/7 to restore comfort quickly.
Air Conditioning
We offer AC repair, installation, and maintenance for central systems and ductless mini-splits. Our team handles refrigerant leaks, compressor issues, and efficiency upgrades. Emergency cooling services ensure comfort during summer heatwaves in Indiana and Michigan.
Plumbing Services
From leaky pipes to water heater failures, our licensed plumbers resolve residential and commercial plumbing emergencies. We service sump pumps, sewage systems, and tankless water heaters with 24/7 emergency availability across Northeast Indiana.
Ductless AC
Specializing in ductless mini-split installation and repair, we provide energy-efficient cooling solutions for homes without existing ductwork. Our technicians optimize zoning systems for room-specific temperature control in Fort Wayne and Angola areas.
Geothermal Heating
We install and maintain geothermal systems that leverage earth's stable temperature for efficient heating and cooling. These systems reduce energy costs by up to 60% while providing reliable performance in both residential and commercial settings.
Questions
Do you offer 24/7 emergency services?
Yes, we provide 24-hour emergency HVAC and plumbing services across our service areas.
What areas do you serve?
We serve Central & Northeast Indiana, Southern Michigan, and Northwest Ohio.
Are financing options available?
Yes, we offer 0% interest financing for qualified customers on major system purchases.
Do you provide free estimates?
Yes, we offer free replacement estimates for all HVAC and plumbing system upgrades.
Are your technicians certified?
All technicians are NATE-certified and undergo regular safety training for industry standards.
Videos
Reviews (23)
Logan Schieferstein
Mar 02, 2022
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I can not recommend Masters Heating and Air enough. We have had a better experience with them than we have had any company in the longest time and it has been such a relief to have such amazing people to help us. Extremely knowledgeable, friendly and they really know how to explain everything to you. It's very rare these days to find a great company and quality/experienced employees behind them. I am thankful to God I called them earlier this week.our lives could have been forever different had I not. A terrible situation was made brighter by this company. Amazing repair service, amazing sales team and amazing install team.all around top of the line business!
Janice A. K. Mom
Jun 18, 2021
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I can ALWAYS count on Terry T to be on time, super courteous, and quickly diagnose and fix my problem. He is the BEST by far, especially when it comes to boilers. I ALWAYS request him for my service issues.
Debbie Bonham
Jan 07, 2021
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Terry is very professional and very pleasant. I'm always pleased when I know he is the technician providing my yearly service! Service: Heating maintenance
Brad Saylor
Dec 15, 2020
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Of course it's a Holiday Weekend and hot outside. You turn the air on and of course the air doesn't work. So frustrating! Not sure who to call so we picked Masters. Best decision we could have made. They squeezed us in and fixed the problem! Best part was they had what we needed on the truck. Air was fixed that day. Thank you Masters, you will get our business again. Terry was kind and friendly. Terry definitely knew what he was doing. Terry will be the one I request next time! If you need HVAC service call Masters you won't regret it!
Kathy Goudy
Nov 27, 2020
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Terry is THE BEST! Extremely knowledge, professional and kind! He is the main reason I have stayed with Master for well over 10 year's and purchased a new Geothermal system from him. In addition to referring 2 other's that purchased (1 Geothermal & 1 Gas Heating and Air) systems from Master's! I hope the owner's value and appreciate Terry as much as his customers. Best regards, Have a nice day, Kathy Goudy
Jennifer Gledhill
Nov 02, 2020
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The service is ALWAYS very good! They don't try to oversell you with add ons and give you all of the options so you can make an informed decision! They give you the most "bang for your $bucks$"!
Janice Adler
Oct 31, 2020
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Always courteous and on time. I've got a scary basement and an old boiler and Terry is always able to fix my problems! Bravo! He's the BEST Service: Heating maintenance
Rich & Heidi Arney
Sep 07, 2020
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We have been doing business w/Masters for a long time - ever since they installed our geothermal unit over 10 years ago. We always ask for Terry - he is super knowledgeable and does fantastic work. Last time he was here doing routine checkup on our geo, he overheard me saying we wanted a new water heater and told me about a current promotion Masters had for that. A week later, we have a new water heater! Thanks Terry, you're the best!
Roger Grotrian
Aug 10, 2020
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We were happy with the quick service that we got, because it's going to get hot this week. Terry was pleasant and explained everything to Roger, hopefully we'll be good to go the rest of the summer. Thanks!
Vickie Peters
Jan 24, 2020
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Folks who work there are compassionate and treat you with respect. I have worked with David Mize since 2008 and have been very happy with him and his competence with HVAC systems. Those he has trained to perform servicing work have carried on his attitude of treating customers as family.
Beth Dye
Dec 31, 2019
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Excellent after hours trouble shooting and awesome follow up the next morning! Prompt service and repair. You can't go wrong with Masters. Terry always takes great care of us!
James Patrick
Dec 01, 2019
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When I needed service on my Water Furnace I called Masters Heating & Cooling, and they promptly sent Terry to diagnose and repair the problem. Terry quickly determined the source of the problem and he replaced the defective part. My Water Furnace was restored to good health promptly, and Terry determined that much of the repair costs were covered under the factory warranty.
Desiree Manzanares
Mar 19, 2019
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Absolutely, blown away by Masters Heating and cooling service, repair, sales & installation. My AC Unit went out on Labor day Terry came out the next morning a hour after I called he took his time checking my AC Unit even explained the in's and out of replacing parts or getting a new unit. Due to his level of explanation we decided to get a whole new Unit. Kerry came right out within 30 Mins and walked through with Terry and sold us a new unit.
Now your installers, Wow what can I say they were respectful and worked very hard I had multiple gentlemen working here both Tim's, Aaron all day to ensure we Would have cool air again. I want to thank your entire team that helped our Family
Now your installers, Wow what can I say they were respectful and worked very hard I had multiple gentlemen working here both Tim's, Aaron all day to ensure we Would have cool air again. I want to thank your entire team that helped our Family
Ashley Welsh
Nov 15, 2017
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I would recommend them to anyone looking for a repair or new equipment. They are very well priced and friendly. They walk you through everything and do an excellent job. Thanks again!
Darla Price
Jul 12, 2016
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Our AC went out about 2 weeks ago and my husband called them to come out and look at it. The man was very nice and told us that our AC had went to the big cooler in the sky. So we needed to get a new one. They gave us an estimate and scheduled an installation time. Since they were busy and wouldn't be able to install in right away, they loaned us a portable unit so we wouldn't melt. They came an installed it today and both men were very professional and efficient. I would highly recommend them!
Johnny Couch
Jun 22, 2016
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My old unit broke and Masters came out for an estimate. And there price was very comparable. And was able to install me in two days with a high quality unit.. there employees were on time . And worked very efficiently. Thus far im very satisfied with their service
Frank E Everman
May 12, 2016
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When Brian first came out for our problem, he quickly discovered that our system was undersized for the square footage for our home. There have 2 other companies who came out and did n ot eve research that at all. He solved problem # 1 and gave us choice on 3 systems gafve us the quote. We decided to proceed with financing the deal. Donna and Beth from their office gave us a call and suggested another route to get the syatem.
So we did took about a month but it went through.
Had to get duct work replaced in the crawl space don as well. So Dave came out measured the duct work and took mesurements to install. The guys they used to install were very professional, respected our property and informed of the operation of the equipment. We highly suggest Matasters for all of your heat, air and plumbing needs
So we did took about a month but it went through.
Had to get duct work replaced in the crawl space don as well. So Dave came out measured the duct work and took mesurements to install. The guys they used to install were very professional, respected our property and informed of the operation of the equipment. We highly suggest Matasters for all of your heat, air and plumbing needs
Mike E.
I had new Trane furnace and a new thermostat installed. Technicians did nice job installing and cleaned up as well. They did what they promised for the price promised , no surprises. They had best price and best warranty on labor(5 years) of 3 quotes I had. Others had 1 year on labor.(all 3 same on parts10 year). They also submit the info for you to get all rebates you may qualify for . Highly recommended .
Becky
Professionalism and courtesy were excellent. The men were on time and worked hard. Clean up was very good as well. I appreciated all the hard work that went into the project. I am recommending them to my neighbors.
Clayton H.
I interviewed four companies with four different brand name systems. It was obvious that Masters, offering the Trane system, was far and away the most courteous and professional. All steps and options were explained so I could choose exactly what I wanted to be done. Since we had no heat, Masters loaned us two room heaters until the new furnace could be installed. Because its a high-efficiency furnace, well get a rebate from the utility companies (Masters will file the claim for us now thats customer service!). Weve been running the new furnace for a week and its working exactly as promised. Masters delivered excellent service from sales to installation.
Robert
We needed a new geothermal system and obtained several quotes. Most were very professional, but Mr Biehn took the time to explain and answer all questions that my wife and I had. The quotes were competitive, however, Mr Biehns included insulated metal ducts and humidifier making his quote the bid of choice. Mr Midz preliminary work of measuring for install was thorough and professional as anyone we have ever dealt with.
On the day of install the men showed up at the appointed time and Mr Midz worked with them to insure a smooth installation of the system. It was nice to work with a company that handles both loop and furnace installation. For anyone considering a heating and cooling system, we recommend Masters.
On the day of install the men showed up at the appointed time and Mr Midz worked with them to insure a smooth installation of the system. It was nice to work with a company that handles both loop and furnace installation. For anyone considering a heating and cooling system, we recommend Masters.
Vicki H.
We needed a new furnace installed. We talked to the owner and told him of our situation. He worked with us and gave us an excellent price. The whole staff and process was simple and painless. The owner even called to see how we were being treated. I would HIGHLY recommend Masters. They have been amazing! Thank you for helping us.
Brett M.
Hot summer day and air conditioning unit stops working. My wife works from home so the hot and humid weather was making it unbearable in our house. I called Masters and they were able to fill me in to their already busy schedule. Tim came out in a punctual and polite manner. He addressed the problem and went above and beyond the call of duty. Thank you Tim!