Business Details
Emergency
services
Trusted HVAC Services in Aberdeen, NC
Comfort Services has been a trusted provider of HVAC solutions in Aberdeen, NC, and surrounding areas for over 15 years. Our NATE-certified technicians specialize in air conditioning, heating, and indoor air quality systems, offering installation, repair, and maintenance services tailored to residential and commercial needs. We prioritize customer satisfaction through transparent communication, use of top-tier brands like Carrier, and 24/7 emergency service. With a focus on energy efficiency and innovative solutions, we deliver reliable comfort while maintaining a commitment to honesty and integrity. Our teams expertise, combined with financing options and comprehensive home performance evaluations, ensures long-term value for every client.
Services
Air Conditioning
Furnace Repair
Duct Cleaning
Heat Pump Installation
Indoor Air Quality
Crawl Space Encapsulation
Dryer Vent Cleaning
Ductless Systems
Gas Fireplace Service
Home Performance Evaluation
Highlights and features
- We offer 24/7 emergency HVAC service with rapid response times.
- Our NATE-certified technicians ensure industry-leading expertise and training.
- We provide 0% financing options for qualifying customers.
- We guarantee honest, transparent pricing with no hidden fees.
- Our Carrier product partnerships ensure durable, energy-efficient systems.
Associations and certifications
- North American Technician Excellence (NATE)
- National Air Filter Association (NAFA)
What people say
Prompt and courteous service
Very professional technicians
Honest and transparent
24/7 emergency availability
Energy-efficient solutions
Services
Air Conditioning Installation
Our NATE-certified technicians install high-efficiency air conditioning systems tailored to your homes needs. We use top brands like Carrier to ensure durability and energy savings. Regular maintenance extends system life and optimizes performance.
Furnace Repair
We diagnose and repair gas, oil, and propane furnaces with same-day parts availability. Our team prioritizes safety and efficiency, ensuring reliable heating during North Carolina winters.
Duct Cleaning
Professional duct cleaning removes contaminants like mold and dust, improving indoor air quality and HVAC efficiency. Our process reduces energy costs and prevents system strain.
Crawl Space Encapsulation
We install vapor barriers and dehumidifiers to seal crawl spaces, preventing mold and structural damage. This service enhances home energy efficiency and air quality.
Indoor Air Quality Solutions
Our UV lamps, air purifiers, and ventilation systems eliminate pollutants and allergens. These solutions reduce health risks and maintain fresh, breathable indoor air year-round.
People
Dianna G.
Owner
Dianna leads Comfort Services with a focus on customer-centric values and operational excellence. Her leadership ensures consistent service quality across all projects.
Lisa B.
Installation Coordinator
Lisa manages installations with precision, ensuring timely execution and client communication. Her 10-year tenure reflects deep industry expertise.
Reedie W.
Home Solutions Advisor
Reedie provides tailored HVAC recommendations, emphasizing energy efficiency and client budgeting. His consultative approach builds long-term trust with customers.
Todd K.
Home Solutions Advisor
Todd educates clients on system options, prioritizing transparency. His technical knowledge ensures informed decision-making for residential projects.
Bill L.
Field Supervisor
Bill oversees field operations, ensuring adherence to safety and quality standards. His 20+ years in HVAC guarantee expert project oversight.
Questions
What HVAC services do you offer?
We provide air conditioning, heating, duct cleaning, furnace repair, heat pump installation, and indoor air quality solutions.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency service for urgent heating and cooling needs.
Can I finance my HVAC project?
Yes, we offer 0% financing options with approved credit for qualifying projects.
How often should I schedule HVAC maintenance?
We recommend annual maintenance for optimal system performance and longevity.
What areas do you serve?
We serve Aberdeen, Pinehurst, Southern Pines, and surrounding North Carolina communities.
Reviews (19)
Lawrence M.
Jun 15, 2022
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The last few days my Heat pump was not cooling as it normally had, Comfort services set a tech by the name of Joel. Joel is a highly professional individual who found the problem right away. Joel has an out going personality, easy to talk with and I would recommend him and ask for him on any future repairs. The repair was a fix on an older unit and I also had spoken with a sales rep on a replacement unit to be installed on a later date. Joel repaired my current unit so we can remain cool until that day arrives.
I also thought Reedie Ward, the sales rep and tech regarding the proper size unit to be installed was, as well, very knowledgeable and professional. He took the time to explain and answer all my questions and essentially sold a carrier to me with paper work to be done in near future, I would add that the lady on the phone, I believe her name was Lisa was very helpful on getting the appointment's set up for meeting with Reedie and for Joel to do the service for continued function and cooling. This company has great service. I did not see a bad rating, the reason for my decision to go with them.
I also thought Reedie Ward, the sales rep and tech regarding the proper size unit to be installed was, as well, very knowledgeable and professional. He took the time to explain and answer all my questions and essentially sold a carrier to me with paper work to be done in near future, I would add that the lady on the phone, I believe her name was Lisa was very helpful on getting the appointment's set up for meeting with Reedie and for Joel to do the service for continued function and cooling. This company has great service. I did not see a bad rating, the reason for my decision to go with them.
Janet B.
Feb 18, 2021
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Response time is great. Technicians are professional and helpful. We had some issues with our new units and Diana, the owner of Comfort Services, went over and above to make things right. I highly recommend this company for all of your HVAC needs.
Frank K.
Mar 11, 2020
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The office staff does a great job on communicating and reminding customers of upcoming service. The team are always on time. Technicians are knowledgeable and thorough, explain well, give options. Theyre careful to not track dirt in the home and clean up after themselves.
Micheal Brown and Miguel did great jobs on summer and winter maintenance service! Reedy initially inspected and took photos of deteriorating ductwork. Martin, Tyler, and Aldolfo replaced leaky duct system and added air purifier to reduced airborne odors and dust in the crawlspace of our condominium. Weve noticed an improvement on air quality!
Comfort also serviced our gas fireplace. Bruce and Todd cleaned the gas pilot and valve, removed accumulated dirt and dust on the logs. Made adjustments to the remote box.
Joel came back a week later to replace the decorative rocks. I would recommend Comfort Service to anyone without hesitation
Micheal Brown and Miguel did great jobs on summer and winter maintenance service! Reedy initially inspected and took photos of deteriorating ductwork. Martin, Tyler, and Aldolfo replaced leaky duct system and added air purifier to reduced airborne odors and dust in the crawlspace of our condominium. Weve noticed an improvement on air quality!
Comfort also serviced our gas fireplace. Bruce and Todd cleaned the gas pilot and valve, removed accumulated dirt and dust on the logs. Made adjustments to the remote box.
Joel came back a week later to replace the decorative rocks. I would recommend Comfort Service to anyone without hesitation
Arty Bonilla
Sep 20, 2019
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excellent choice with the new carrier system. i could not be more happy with the installation, the insulation job and the air sealing job.
Mr. Bruce is a gentlems first and foremost and makes sure ur system is functioning 100%. the sales process was well performed as i had done my research. i was not pressured nor was i give misleading info. if u want a good system that provides top notch enviromental quality and top shelf servicing of that equipment look no further than Comfort Services and Carrier Equipment. every penny spent was well worth it!!!
Mr. Bruce is a gentlems first and foremost and makes sure ur system is functioning 100%. the sales process was well performed as i had done my research. i was not pressured nor was i give misleading info. if u want a good system that provides top notch enviromental quality and top shelf servicing of that equipment look no further than Comfort Services and Carrier Equipment. every penny spent was well worth it!!!
Bernard Peters
Jun 06, 2019
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Joel did a fantastic job serving my 2 AC Units yesterday 6/5/19. He was very thorough and took the time to answer my questions and discussed various options concerning my older unit. He was not in any rush as I've seen with other AC / Heating Co's! Nancy is wonderful in the office! Very professional and accommodating! Thank you to all
Natalie Strange
Jun 19, 2018
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We have had Comfort Services for our heating and cooling needs for many years. Always happy with them - great quick service at a reasonable cost. Michael B. came yesterday when the temp in the house was over 82 d/t the failure of the AC. I really thought we might even have to wait until tomorrow to get it fixed due to the 92 degrees in the area but he was here very shortly thereafter and very quickly took care of the problem. Great gentleman!
Richard and Sandra Craven
Jun 14, 2018
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Michael came to do our service call. He was friendly, polite, respectful and professional. He checked and replaced our filters and serviced our unit. He knew what had to be done and did it in a timely manner.
Michael Matthies
Jun 01, 2018
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Joel has serviced us for a couple years now. He knows our equipment and does a great job. Highly recommend Joel and Comfort Services.
Kate Dixon
May 18, 2017
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Called and had same day service from a really great technician. Super happy with the service and the price. Thanks!!
Marlaine Brooks
Joel was very friendly and professional and did a great job. We called after hours and they came in a very timely manner.
Balaun Squires
Comfort Services is amazing!!!! I called today to get my AC as a surprise and they came out within hours and the service technician fixed it even faster for me as I had a meeting to run to. Thank you for being great individuals and a great company, I am beyond amazed at your service and generosity. Thank you again.
James Lexo
I rarely do reviews, but Comfort Services Inc. is the best service company I know. We have a number of complex systems and they keep everything running perfectly and at a very reasonable price. Cant say enough good things about them. Everyone I have met is nice, courteous, responsive and technically competent.
Anthony Pisacane
I would highly reccomend this company to anyone looking to replace or repair their heating and air conditioning unit.You will not find a company that is as reasonable, professional, and responsive .My experiences with them make me a customer for life.Michael was here at our home this AM. and not only did he show up on time, he was courteous and efficient .After repairing our unit ,he explained everything to us and is a great example of what a true professional should be...
Dianne Nixon Reese
Prompt service. Great service by Sivilo, friendly, respectful and willing to explain and answer my questions. Labor charge was very high but actually have no comparison as I just moved here from Texas where I dealt with a privately owned company and the owner was very cost conscious. Todd Kennedy came out to check my crawl space and I had an extremely positive experience with him. Very honest and considerate.
Joan Boeger
Since hiring Comfort Services a few years ago we have been nothing short of impressed. They are friendly but most professional. They are always willing to go the extra mile to explain things or provide additional service when needed. We feel very comfortable having them maintain our equipment.
Duane Barlow
I certainly made the right decision two years ago to switch to Comfort Services. Each of their Technicians has displayed a level of competency and professionalism that is several steps higher than my previous HVAC supplier. I am very pleased with the entire organization at Comfort Services.
David Randall
Our thermostat finally died after 14 years this past Sunday. I called and left a message that evening and first thing Monday they called me and said someone would be by the house soon after lunch. Since we just started having the hottest temps of the year it was amazing they had someone get to us so quickly. Once the thermostat was identified as the problem, our technician did not have a new one but someone from the main office had one to him in 10 minutes! Great service by Joel getting it installed and doing a quick check of the main unit to ensure it was running strong. Thanks for getting us cooled back off just in time for these temps!
Randy Hughes
Miguel arrived on time just two hours after we called for service. He quickly diagnosed the problem and had it repaired within two hours. This was important to us as we were leaving town for the weekend and wanted things working for our house sitter. Great job, Miguel and Comfort Services!
Jerry Sink
Joel A did a great job with our 6 month check up. Very professional but at the same time very friendly. Took the time to answer questions and provide feedback without the technical jargon. Thanks to Joel and Comfort Service for 4 years of great service.