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50+ Years
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Your Trusted Plumbing & HVAC Experts in Richmond, VA
Keil Plumbing & Heating has proudly served Richmond, Virginia since 1930 as a fourth-generation, family-owned business built on trust, reliability, and care. Our team delivers comprehensive plumbing, heating, cooling, and remodeling services with a commitment to personalized one-on-one service, ensuring every customer receives honest solutions, fair pricing, and quality workmanship. With 24/7 emergency support, we address urgent needs promptly while maintaining a focus on long-term system efficiency and customer satisfaction.

Our expertise spans routine repairs to major installations, combining traditional craftsmanship with modern technology to meet evolving residential demands. We prioritize building lasting relationships through transparent communication, tailored solutions, and a dedication to resolving complex challenges with minimal disruption to your home environment.
Services
Water Line Replacement Water Heater Services Sump Pump Services Gas Line Services Plumbing Fixture Installation Furnace Installation Boiler Services Air Conditioning Installation Kitchen Remodeling Bathroom Remodeling
Details
  • Year established: 1930
Highlights and features
  • Generations of Trusted Experience since 1930
  • 24/7 Emergency Service for urgent plumbing and heating needs
  • Personalized one-on-one service tailored to unique customer requirements
  • Honest pricing with transparent solutions and no pushy sales tactics
  • Certified professionals delivering energy-efficient upgrades for long-term savings
Services
Plumbing Services
Our plumbing services cover water line replacement, drain and sewer solutions, leak detection, pipe repair, and fixture upgrades. We use advanced methods to locate hidden leaks and ensure system integrity while preventing costly water damage. Our team installs sinks, faucets, toilets, and other fixtures with precision and aesthetic consideration.
Heating Services
We provide furnace and boiler installation, repair, and maintenance to ensure reliable home heating. Our technicians evaluate home insulation and layout to recommend energy-efficient systems. Ductwork services improve airflow and indoor air quality, while heat pump solutions offer year-round comfort with optimized performance.
Cooling Services
Professional air conditioning installation and repair services keep homes comfortable during hot months. We offer zoned cooling solutions for customized temperature control and install air purification systems to reduce allergens. Smart thermostat programming enhances energy efficiency and remote temperature management.
Remodeling Services
We transform kitchens and bathrooms into functional, stylish spaces with cabinetry, countertop, and plumbing upgrades. Our designs incorporate accessibility features, water-saving options, and storage solutions tailored to modern lifestyles while maintaining craftsmanship and attention to detail.
Generator Services
Standby generator installation and maintenance ensure uninterrupted power during outages. Our team sizes systems appropriately for home needs and provides routine inspections to guarantee reliability. Emergency backup solutions protect against unexpected power failures with prompt response capabilities.
Questions
How long has Keil Plumbing & Heating been in business?
We've served Richmond since 1930 as a fourth-generation, family-owned business with nearly a century of combined experience.
Do you provide emergency plumbing and heating services?
Yes, we offer 24/7 emergency service for urgent plumbing or heating issues, including weekends and holidays.
What makes your service different from larger companies?
As a family-owned business, we provide personalized one-on-one service without making customers feel like just another number.
Will I feel pressured into unnecessary services?
Never. We provide honest recommendations and upfront pricing without pushy sales tactics or hidden fees.
Do you serve areas outside Richmond?
Yes, we serve Tuckahoe, Bon Air, Mechanicsville, Laurel, Midlothian, Glen Allen, and surrounding counties in Virginia.
Reviews (27)
Jamie Wagstaff
May 30, 2022 Report
I called and they came out immediately to take a look at my hot water problem. Within 2 days they came to replace it. Excellent service. We have been using them over 25 years and their work is dependable.
Tammy Battista
Mar 07, 2022 Report
They helped us with a big situation. They were on top of their game! Easy to deal with and good communication! I highly recommend them!
Annie George
Feb 22, 2022 Report
Called them to diagnose leak in the bathroom. I mentioned the potential root cause. They checked the place and said nothing wrong and to get the root cause fixed. Well I wanted to ensure there was nothing wrong in the plumbing and that is why I called. But they charged me a whooping $95 for doing nothing for 10 mins and a response to fix the root cause. The price is outrageous. They would not even budge to reduce the price.

The front desk service is even more horrible. She just threatens you to either pay or bear the consequences. Wow! Will never employ them whatsoever. I do not want free service but I do not expect outrageous charges either. I would have gladly paid $25 to $30 but not $95. NEVER AGAIN! In response to owner's comment: If these "hidden" charges were quoted to me the first time I called, I would have made an informed decision. Please be transparent with your customers. Also I do not like to waste anybody's time. My time is equally precious and so is my hard earned money. If it was justified, I would have happily paid.
Patrick Gravel
Aug 20, 2021 Report
Keil replaced my main water line without ripping up my front yard, and was much cheaper than the more destructive option. They were fast, courteous, professional and dealt with all the variables that come with these types of projects very efficiently.
Sean
Dec 27, 2020 Report
Came to fix a clogged toilet, fixed the clog in the toilet for $175, but broke the shower as they washed their tools in the tub after. We discovered not long after they left that the valve was broken. I called the company, described what happened, and had them return to take a look at the issue, but they stated they would charge us to fix what they broke after inspecting it. I decided to pay another plumbing company to do the work to fix what they broke and not give another dollar to them.

I did not have a problem with the toilet fee, and they were able to get there the same day for the fix, but cannot stand being ripped off by having them break something and try to get me to pay to have it repaired.
Brian Cruse
Nov 28, 2020 Report
I needed 2 hose bibbs (spigots) replaced as well as 2 shut-off valves installed for them and called Keil on the recommendation of a friend. They gave me a very accurate quote for the work and came out the next day to replace them. They worked around my schedule and were prompt on the arrival time. The technician was very professional and discussed some different options regarding the repairs. He then gave me the final cost for the work and did a really great job installing new piping, the shut-off valves and new bibbs. A+ experience overall!
Paul Jacobs
Nov 25, 2020 Report
Keil replaced our entire HVAC system (including rooftop compressors) and did it in 1 1/2 days very efficiently and neatly. They were tops and we'll use them again for other needs.
Kim S.
Jul 03, 2020 Report
I had a pipe between the kitchen and bathroom walls start to leak. Called these guys and got the project scheduled. I'd like to give a shout out to Kerry, the technician. He arrived on time and did a fantastic job. Very professional. Even cleaned up afterwards. I highly recommend this company and will call on them if I ever need plumbing done.
Kim S.
Jul 03, 2020 Report
I had a pipe between the kitchen and bathroom walls start to leak. Called these guys and got the project scheduled. I'd like to give a shout out to Kerry, the technician. He arrived on time and did a fantastic job. Very professional. Even cleaned up afterwards. I highly recommend this company and will call on them if I ever need plumbing done.
Sandra White
Jun 23, 2020 Report
Thank you so much Nathaniel, Ryan and Cameron. The new A/C system works great! You guys are just the best!!!
Jenica Faye
Feb 05, 2020 Report
Great company to work with! We had a plumbing issue & they were able to get our issue resolved the same day (also on a weekend) we contacted them. Very professional company to work with.
Jesse Fuller
Dec 28, 2019 Report
Very reliable company with years of experience. Our family has used Keil plumbing and Heating for 70+ years! Highly recommended!
Jade Hailey
Dec 06, 2019 Report
Keil plumbing to the rescue! I was very leary of who to call because of an extremely overpriced experience by a large and reputable company in the past. Something told me Keil plumbing was the place to call. I had a very friendly and informative conversation with the person on the phone. They were able to come out on the specific day I asked, and fixed a very unusual problem with my toilet in my old house for a fair price. They will get all my plumbing business from now on! Thank you!
Elliott R.
Nov 03, 2019 Report
When i called Keil Plumbing i needed a water heater replaced and they scheduled me and came right out and fixed it within a few hours. Top notch business!
Lb B.
Apr 26, 2019 Report
Keil Plumbing is fantastic. I have previously called on them to resolve plumbing ans water heaters issues and each time they have provided outstanding service. On my most recent service call, Chris and Quinn arrived right on time and quickly identified the plumbing problem. After clearing the sewer line, they also scoped it to find out what was causing the clog and identified an issue in my sewer line that will need to be addressed to prevent future clogs. They are true professionals and I highly recommend them for all your plumbing needs. I have and will continue to recommend them to my friends and neighbors.
Andy Pollard
Jan 16, 2019 Report
Yes my heat has been out for weeks made a call to Keil plumbing and heating my buddy camron Martin came out after hours to take a look he sent a guy out the very next morning and had us back up and going very reliable and fast service thanks
Sara Flynn
Jan 16, 2019 Report
I have been a customer of Keil Plumbing and Heating on and off for a number of years. I own Two houses and have always had good service and no complaints. I have recommended you to neighbors and friends. Recently i called Keil and asked for someone to come install a new toilet for me. Your office sent Matt and Steve, They have been out to my house a couple times before for other plumbing issues and are always very courteous and helpful.

Today when they showed up i cut right to the chase informing them of all the issues they will just recommend me to get a new toilet. After removing the toilet they came across a toilet brush shoved so far down it was unseen and broken off. They advised me if they removed the brush, it would save me time and save me money. I was blown away! I was so amazed and grateful for their honesty. They are hard working and pleasant but they go the extra mile to ensure I was taken care of correctly.
Chris Allard
Nov 20, 2018 Report
I was in an absolute pickle stuck with no heat and multiple issues, after doing some research and asking around it was clear I needed to call Keil! They were able to show up and get me going again in a timely manner. The technicians were courteous and knowledgable, no funny business. I was also pleasantly surprised by the affordability compared to their competitors. They know what they are doing! Do yourself a favor and give them a call. Thanks again KEIL!
Anthony P.
Jul 12, 2018 Report
Called to get someone to come out to my house to take a look at my leaking sink. They said they would be there the next day and would call 30 minutes before they get there. I've never heard from them again. Very unprofessional.
Dawn E.
Jun 22, 2018 Report
Excellent, friendly service. They were available when I called, came right away to identify the issue, then came back the next morning. I had my water leaked fixed in less than 24 hours. Affordable. I will definitely use them again. Highly recommend!
Dawn E.
Jun 22, 2018 Report
Excellent, friendly service. They were available when I called, came right away to identify the issue, then came back the next morning. I had my water leaked fixed in less than 24 hours. Affordable. I will definitely use them again. Highly recommend!
Gail T.
Feb 22, 2018 Report
They came right away, did an excellent job replacing my water heater, were very nice, and told me upfront the prices.
Theodore S.
Jan 30, 2018 Report
I have used Keil several times for plumbing issues and installing a hot water heater when I moved into this home. All good service every time. This recent experience was also great. I had a plumbing clog problem and called them late sunday night Jan, 28th, left a message and received a call from the dispatcher Monday morning at 8:03 am. We set up an appointment later that day so I could leave work and meet them at the house.

The dispatcher was awesome.kept me posted and let me know when the guys would be there. The problem was solved, the guys were on time and all was good. All of the employees are very professional and very courteous. I will recommend this company to my friends. Thanks
Monica Parker
Aug 16, 2017 Report
I had a known hot water heater issue. I called late one day and had someone to scheduled for the next business day to replace it. The technicians and office staff were timely, efficient and all-around polite and courteous. I will use them again would recommend their services to others! Great team!!
Lisa K.
Jan 08, 2016 Report
I have been using Keil plumbing for all my plumbing problems for years. They are always professional and do a great job. I think there pricing is very reasonable as well. Matt and John were here this week and fixed several problems for me. There work was professional and efficient! I have recommended Keil P&H to many of my friends and all have been very pleased with the work.
Lisa K.
Jan 08, 2016 Report
I have been using Keil plumbing for all my plumbing problems for years. They are always professional and do a great job. I think there pricing is very reasonable as well. Matt and John were here this week and fixed several problems for me. There work was professional and efficient! I have recommended Keil P&H to many of my friends and all have been very pleased with the work.
Camron Martinez
Mar 13, 2015 Report
I can not thank the team at Keil Plumbing & Heating enough! Our main water pipe busted in the basement and flooded everything. We called them and they were able to come out that day to fix the pipe. They were also able to come back out the following week and remodel/fix the bathroom after the "great flood." So professional and great price! Thank you so much for everything you have done!