Business Details
18 Years
experience
Emergency
services
Open 24/7
always available
Trusted HVAC Services in Fort Wayne, IN
Founded in 2008 by Michael Coe, Fire & Ice Heating and Cooling and Cooling has established itself as a trusted, locally owned HVAC provider in Northeast Indiana. Our team of certified technicians brings decades of combined experience in residential and commercial heating, ventilation, and air conditioning services. We prioritize transparent communication, offering detailed explanations of repairs and upfront pricing with no hidden fees. As a Carrier Factory Authorized Dealer and BBB A+ rated business, we combine industry-leading products with personalized service, including 24/7 emergency support and flexible financing options. Our commitment extends beyond technical expertisewe actively engage in community initiatives, reflecting our dedication to both customer satisfaction and local impact.
Services
Residential HVAC
Commercial HVAC
Indoor Air Quality
Emergency Repairs
Service Agreements
Details
- Year established: 2008
Highlights and features
- Locally owned with 15+ years of community HVAC expertise
- 24/7 emergency service with rapid response times
- Transparent pricing with no hidden fees
- BBB A+ rated with Carrier Factory Authorized status
- 36-month 0% financing available for system replacements
Associations and certifications
- Better Business Bureau
- Carrier Factory Authorized Dealer
What people say
Great service
Professional and friendly
Quick fix
No upsell
Excellent customer service
Services
Residential HVAC
We provide comprehensive heating and cooling solutions for homes in Northeast Indiana. Our services include furnace and air conditioner installation, repair, and maintenance. Technicians perform thorough diagnostics to recommend cost-effective repairs or energy-efficient replacements, ensuring year-round comfort. With 24/7 emergency availability, we address urgent HVAC failures during extreme weather conditions.
Commercial HVAC
Our team specializes in commercial HVAC systems for businesses across Fort Wayne. Services cover rooftop units, split systems, boilers, and ventilation. We minimize downtime through rapid diagnostics and repairs while offering preventive maintenance programs. Our technicians understand the critical role HVAC plays in business operations and customer comfort, providing tailored solutions for retail, office, and industrial spaces.
Indoor Air Quality
We improve indoor environments through air purification, humidity control, and ventilation systems. Our solutions address allergens, mold, and pollutants using advanced technologies like UV air cleaners and iWave ionization. Technicians assess specific needs to recommend whole-home air purifiers, dehumidifiers, or fresh air ventilation systems, creating healthier living and working spaces in Northeast Indiana.
Emergency Repairs
Our 24/7 emergency HVAC service responds to urgent heating and cooling failures. Trained technicians carry common replacement parts to resolve 99% of issues during the first visit. We prioritize rapid response times during extreme weather, with average arrival within 2 hours of service calls. Emergency repairs include furnace breakdowns, AC failures, and thermostat malfunctions affecting comfort and safety.
Service Agreements
Our HVAC maintenance agreements include biannual system tune-ups, priority emergency service, and labor warranties. Plans cover two performance inspections annually, 10% discounts on parts and labor, and free coil cleaning to improve efficiency. The program extends equipment lifespan while maintaining optimal performance, with no overtime charges for emergency service covered under the agreement.
People
Michael Coe
Owner
Michael Coe founded Fire & Ice Heating and Cooling and Cooling in 2008 with a vision to provide superior HVAC service in Northeast Indiana. With over 15 years in the industry, he built the company into a trusted local business serving Allen, DeKalb, and surrounding counties. Michael maintains active involvement in community initiatives while overseeing operations from the Huntertown headquarters.
Questions
What areas do you service?
We serve all of Northeast Indiana, including Fort Wayne, Huntertown, Huntington, New Haven, Auburn, Columbia City, and Garrett.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency repairs with technicians available for urgent heating and cooling issues at any time.
Are financing options available?
We offer 36-month 0% interest financing for HVAC system replacements with approved credit.
What HVAC maintenance plans do you offer?
Our service agreements include biannual tune-ups, priority emergency service, labor warranties, and discounts on parts and repairs.
Are you Carrier-certified?
Yes, we are a Carrier Factory Authorized Dealer with access to premium HVAC products and extended warranties.
How can I improve indoor air quality?
We offer air purifiers, UV lights, humidifiers, and ventilation systems to enhance indoor air quality and reduce allergens.
Reviews (19)
Lori DeWitt
Sep 22, 2021
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Best company around! Air conditioning went out, I have asthma. They came within the hour and had me up and running!
Amy R.
Sep 15, 2021
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Highly recommend Fire & Ice! Everyone I dealt with was friendly and knowledgeable. They were able to come out quickly to check my unit and fixed the problem at an unbeatable price. Will use them again in the future.
Amy R.
Sep 13, 2021
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Highly recommend Fire & Ice! Everyone I dealt with was friendly and knowledgeable. They were able to come out quickly to check my unit and fixed the problem at an unbeatable price. Will use them again in the future.
Jill
Aug 26, 2021
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They were able to come out only a few hours after I called. Mike was great, this is the second time he has come to our home. He is very professional, knowledgeable & helpful. What an asset to your company. Thank you for the great service!
Melony
Aug 04, 2021
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Fast service. Mike came out the same day I called. He was very knowledgeable and explained all my options. Highly recommend Fire and Ice!
Curt Sampson
Jun 26, 2021
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First met Mike 18 yrs ago when in need of furnace and a.c.. Played the phone game with other companies, pricing and estimates. Mike came out, offered good products and low prices. Being in need again, I played the same game,and when i called Mike he not only remembered me, but where I lived. once again he offered top brand product, at lower competitive prices. 2 days before said delivery date, Mike called to tell me the AC couldn't be delivered and updated me to a better unit, NO COST to me.2 days later the furnace and AC were installed. Next time i'm ready, I will call Mike, the rest can take a hike. Call and find out for yourself
John McGauley
Jun 08, 2021
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After 17 years, our HVAC ate itself recently. Fire and Ice gave me an honest assessment of the benefits of repair vs. replacement and didnt pressure me either way. Replacement took place today. Fast and professional installers. Made sure I understood everything before they left. Felt really well taken care of. Definitely made the right choice! 10/10.
Paula And Clyde Crow
Apr 23, 2021
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Excellent service. David and Dalton were very professional, and done a fantastic job installing our central Air. They were on time, worked hard and got the job done . I can't say enough about how GREAT the service is. I would recommend Fire and Ice to ALL our friends and family.
Mike Ellinger
Apr 12, 2021
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Mike serviced our furnace. He arrived on time and was very professional. He explained other services we might be interested in but was not high pressure. We renewed our service contract for a/c and furnace cleaning. We will recommend them to our neighbors.
Gregory Sutter
Jan 29, 2021
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The guys were prompt and thorough. They answered all of my questions. I will be seeing them in the Spring. Thanks again!
Renee Wright
Dec 12, 2020
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Fire & Ice recently installed a new Infinity 98 furnace, and I've been really pleased with how much quieter it is than my old furnace, which used to come on with a roar every so often. The new Infinity 98 furnace is quiet as a mouse, and you barely know when it's running. But perhaps even more important, it produces a more even heat throughout the house. I used to see hot spots and cold spots, but those are greatly reduced, and the whole house is more comfortable. The Fire & Ice team was highly professional, and I couldn't be more pleased with their service.
Paula Lipp
Dec 11, 2020
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Excellent Service! The (I like to call them) Doug and Jeremy Team from Adam Plumbing. Adam Plumbing Co. did our home a few years ago, and did a really nice job, so when it came time to do this project, I gave Mike Coe a call, and Mike sent "The Doug and Jeremy Team" who just did everything right. I have even asked for the same team, for our future updating kitchen sink project. Thank you for the excellent service! Also, their Fire & Ice side is excellent too!
Angie Summers
Sep 03, 2020
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Service was fantastic, prompt and professionalism. Will use Fire and Ice in the future for all of my Heating and Cooling services.
Charlie
May 24, 2020
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I have used Fire & Ice for many years. They are honest and always do what they say they are going to do.
Jim Winans
Jan 19, 2020
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First rate on all counts including service knowledge rates and responce. Would recommend them to anyone.
Dennis Greaf
Dec 13, 2019
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Awesome service! Prompt and professional! Mike did a great job servicing our furnace, answered all of our questions. I would definitely use Fire & Ice again.
Deborah Warren
Dec 06, 2019
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Very nice people here have done a lot for our community and are an asset to our neighbor hood so glad you are here From deb and ray warren
Tamra Schaaf
Aug 03, 2019
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Service from Nate was terrific. Very helpful and friendly. Job-focused and willing to answer questions. I will probably be getting their service plan too!
Sylvia Noll
Jun 17, 2019
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Gene serviced my furnace yesterday and did a great job. I appreciate his professionalism and courtesy. Hes serviced the furnace and air conditioner several times over the past couple of years and always keeps me informed of any problems he may see. Thanks!