Business Details
28 Years
experience
Emergency
services
Open 24/7
always available
Our technicians address furnace ignition problems, thermostat malfunctions, blower motor issues, and other heating concerns. We install modern furnaces and heat pumps, including equipment designed to reduce energy consumption. Air conditioning services range from refrigerant leak repairs and electrical troubleshooting to high-efficiency system replacements. Ductless mini splits and central cooling systems provide additional choices for different household layouts. To improve indoor conditions, we offer professional duct cleaning, filtration systems, air purifiers, and humidifiers that address dust and Utah's dry climate. Plumbing repairs cover leaks, fixtures, and related residential needs. From our West Jordan office, we coordinate prompt service, provide available financing options, and remain accessible around the clock.
Services
AC Repair
AC Installation
Furnace Repair
Furnace Installation
HVAC Maintenance
Air Duct Cleaning
Heat Pump Installation
Served areas
- Herriman, UT, USA, Riverton, UT, USA, Centerville, UT, USA, West Jordan, UT, USA, Woods Cross, UT, USA, Kearns, UT 84118, USA, South Jordan, UT, USA, Taylorsville, UT, USA, Oquirrh, UT 84081, USA, Salt Lake City, UT, USA, West Bountiful, UT, USA, Bountiful, UT 84010, USA, North Salt Lake, UT, USA, Salt Lake County, UT, USA, West Valley City, UT, USA, Edgemont Park, UT 84118, USA, West Hills, Ogden, UT 84401, USA, South Jordan Heights, South Jordan, UT 84095, USA
Details
- Year established: 1998
- Licensed
- Insured
Highlights and features
- Family-owned and operated, proudly serving West Jordan since 1998.
- Licensed and insured professionals delivering reliable heating and cooling.
- Fast local response from our West Jordan neighborhood office.
- Honest diagnostics, transparent pricing, and absolutely no unnecessary upselling.
- Comprehensive heating, cooling, air quality, and plumbing services available.
- Flexible repair, replacement, and financing options tailored to budgets.
Payment methods
- Cash, Checks, Debit cards, Credit cards, Financing available
Services
Furnace Repair
We provide professional furnace repair services focused on restoring reliable heating during demanding Utah winters. Our trained, background-checked technicians use systematic diagnostics to identify the underlying cause of heating problems. We address ignition failures, frequent cycling, unusual noises, and startup difficulties. As a second-generation family business, we prioritize honest recommendations without unnecessary repairs or high-pressure sales.
Furnace Installation
We install standard and high-efficiency furnaces designed to meet individual household heating needs. Our process begins with an in-home assessment covering equipment sizing, ductwork conditions, and available installation options. After removing the existing system, we prepare and install the replacement. Final safety inspections and operational checks help confirm dependable heating throughout your home.
Heat Pump Installation
Our approach to heat pump installation emphasizes accurate sizing, transparent recommendations, and careful workmanship. We assess your home's thermal requirements and determine whether ductwork or electrical modifications may be necessary. Available solutions include all-electric equipment and dual-fuel systems. After installation, we confirm proper heating, cooling, and humidity control while explaining system operation and maintenance responsibilities.
AC Repair
Our air conditioning repair service addresses cooling failures through careful diagnostics and precise technical work. We investigate weak airflow, unusual noises, frequent cycling, and other signs of equipment trouble. Licensed technicians use quality components to complete necessary repairs. We also verify temperature changes and system efficiency afterward, helping ensure your air conditioner operates effectively.
AC Installation & Replacement
Our family-owned company has provided air conditioning installation services since 1998. We combine detailed home assessments with equipment recommendations based on cooling requirements and efficiency goals. Each project includes protective measures, code-compliant electrical work, and careful system commissioning. We also explain warranty documentation and stand behind the quality of our installation workmanship.
Mini Split Installation
We install ductless mini split systems that deliver efficient heating and cooling without extensive ductwork. Our technicians assess your home's layout, calculate the appropriate system capacity, and recommend suitable equipment. Choose single-zone or multi-zone configurations for targeted temperature control. We complete precise installation, electrical connections, and thorough testing to support dependable performance throughout the year.
Air Duct Cleaning
Maintaining clean ductwork is an important part of supporting indoor air quality and heating and cooling efficiency. We provide detailed inspections and professional debris removal for residential ventilation systems. Our technicians protect floors and furniture before extracting buildup through controlled negative pressure. The completed cleaning helps reduce airflow restrictions and supports more consistent indoor comfort.
Reviews (28)
Amanda Crabb
Nov 01, 2026
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Daniel was quick and efficient! Thanks for keeping us warm this winter!
Bill Pizza
Oct 30, 2026
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Daniel has been coming out to do our tune ups every fall and spring and has done an amazing job. I recommend him and North Star for your HVAC needs !
Alexandria Stucki Westover
Aug 05, 2026
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These guys do great work for great prices. We got several quotes and these guys were the best for our AC install. But most important, they've also saved our AC during a heatwave with quick scheduling and amazing customer service. I'm honestly grateful for these guys.
Josh Segura
May 26, 2026
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My family uses North Star and they are great. The technician, Doug, was there right on time and called ahead to let me know when he would be there. They are reasonably priced and explain everything to you. They didn't come out and sell me on anything, but did make some recommendations. They customer service has been amazing and they went above and beyond assuring I wouldn't have any issues this upcoming summer. Kudos to Doug for a great experience.
Amy Kunz
Mar 21, 2026
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Dylan N was amazing! He was super friendly and did a thorough work up of my system. I could tell he was super honest and gave me suggestions of what I should do to maintain my HVAC unit, without making me feel pressured, or using scare tactics. I would recommend North Star Heating and Air!
Amy Roberds
Mar 21, 2026
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I have worked with North Star twice in the past year. Both times the techs have been on time, professional and honest. The work has been done well and they clean up after themselves. Daniel, Richard and Eduardo have all helped at my house and kept me informed every step of the way.
Aidan Cordova
Jan 07, 2026
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Capone was exceptional when servicing my furnace and overall HVAC system. He was professional, efficient, and took the time to make sure everything was working properly. The service was completed quickly without feeling rushed, and I have nothing but good things to say about the experience. Highly recommend Capone.
Mya Vaz
Dec 23, 2025
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Capone did an amazing job with my duct cleaning. He was on time, professional, and extremely thorough. He explained everything he was doing and made sure the system was cleaned properly from start to finish. I could immediately tell a difference in air quality after he was done. Super knowledgeable and took great care of my home. I highly recommend Capone.
Tyler Davis
Dec 10, 2025
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Kel is awesome! Hands down the best service I’ve ever had with anything HVAC. They are extremely professional and have such fast response time!
Jerry Hughes
Dec 06, 2025
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We needed an upgrade on our system and needed to replace the furnace due to cracks on the heat exchanger. Ben came out and got it all done in a day with his helper. Great communication and education throughout the process! I've referred Northstar several times now and never worry about having to apologize. They do solid work!
Samantha Gallegos
Dec 01, 2025
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Ben did such a professional job! And most importantly no upsell he was just flat out honest. It’s great to know there’s still people out there with integrity.
Jen B.
Dec 01, 2025
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Ben was extremely friendly and took the time to explain everything clearly so I could understand why the repairs were necessary. I will definitely be a repeat customer.
Mckenzie
Nov 02, 2025
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If you’re looking for an exceptional HVAC service, look no further! North Star and their team exceeded my expectations in every way possible. Thank you for your outstanding service.
Jasmine Arnell
Oct 07, 2025
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Amazing service and great quality! Dylan came out and moved our outdoor unit for us and did a fantastic job. He was very personable and kept us updated on any progress and changes. Great experience and we will definitely be using Dylan and North Star again in the future!
Steven Mann
Oct 06, 2025
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Northstar came out to give me a tune up on my AC unit. Not only where they on time and professional. But they where able to easily repair a failing part before it caused more issues on my unit. I highly recommend them for any HVAC services.
Craig Sorenson
May 21, 2025
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Ben installed a new AC in our home today. He is extremely knowledgeable, hard working and most professional. He took the time to patiently walk me through and explain the complexity of the AC unit. I particularly enjoyed his pleasant personality. I highly recommend Ben. 5 plus stars
Joseph Tonna
Apr 08, 2025
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We’ve been using Northstar heating and air for heating and air-conditioning needs for about 10 years. They’re amazing and provide top-notch service. And have done exceptional follow up and ongoing maintenance without hassle.
Boyd Imai
Sep 20, 2024
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Ben was exceptionally efficient and friendly. There was no nonsense in removing an old furnace and installing a new one and the work was completed in a few hours. It’s clearly evident that Ben is a skilled and professional technician.
Lena Benallie
Jul 02, 2024
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My Technician Daniel came out today to fix my AC. He came on time and did a wonderful job. He explained very well about what happened and repaired the problem. I highly recommend North Star heating and air conditioning. I will use them again if needed.
Jennie Vasquez
Jun 29, 2024
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I will defiantly call North Star Heating and Air in the future. Dylan, quickly diagnosed the problem with my AC and repaired it. Thank the lord! It's been hot as hades out here. By the way I've been letting family and friends know about your service. From the young lady who set my appointment to repair, was outstanding. Thank you
Cindi Kranek
May 01, 2024
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Fast and efficient! Had another company promise to come out to repair our broken ac on a Friday only to cancel around noon. I was sure we’d have to wait until Monday, but North Star was able to squeeze us in and had a tech, Dylan, out within a few hours.
Dylan was great to explain everything he was doing, was clear on what the repair options were and made sure the air was blowing cold before leaving- what a relief!! Dylan was very professional.
I will definitely request North Star again and ask for Dylan.
Dylan was great to explain everything he was doing, was clear on what the repair options were and made sure the air was blowing cold before leaving- what a relief!! Dylan was very professional.
I will definitely request North Star again and ask for Dylan.
Kellie Wright
Apr 05, 2024
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North Star is a wonderful local company. They have taken care of us since our installation a couple of years ago. Dylan N. Was friendly and knowledgeable. He made sure I understood what maintenance I needed to do on my furnace.
John Money
Sep 14, 2023
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North Star Has been a do what they promise Company.
They said they would help out financially, THEY DID.
They promise their employees would be considerate clean and pick up after them self after instal, THEY DID,
They promise they would come and service my new HVAC system every spring and fall, THEY DID.
Daniel Ortiz is the technician that has came to service our new HVAC system now both spring and fall. He has been very considerate and kind and professional.
North Star office has always gave us reminder calls and plenty of notice for when they will send there technician out.
Oh and one more very important item, the cost of my new HVAC system was very competitive.
Thanks from one very happy customer
John Ace Money
They said they would help out financially, THEY DID.
They promise their employees would be considerate clean and pick up after them self after instal, THEY DID,
They promise they would come and service my new HVAC system every spring and fall, THEY DID.
Daniel Ortiz is the technician that has came to service our new HVAC system now both spring and fall. He has been very considerate and kind and professional.
North Star office has always gave us reminder calls and plenty of notice for when they will send there technician out.
Oh and one more very important item, the cost of my new HVAC system was very competitive.
Thanks from one very happy customer
John Ace Money
Greg Smith
May 21, 2023
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Terry was on time and did what he had to within 20 minutes. He let me know that everything was good with my AC and the coolant level was fine. I've used them for years and I highly recommend their services.
Amanda Hechler
Nov 08, 2022
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I would give more than five stars if I could. I had my air conditioner replaced years ago with North Star Heating & Air and have had no problems ever since. Every year they come out and check up on how everything is running. Ben came to my house today and I was impressed with how friendly, professional, and knowledgeable he was. Every interaction I have with the company has been pleasant and I could not be happier with the products and service I have received.
Hayley
Jun 09, 2021
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I gave this company a call after being quoted 7,000$ by another company to fix my a/c (and this wouldn't be for another day or two) that wasn't working. My house was near 85 degrees when I called North Star, they sent out an amazing rep named Anthony. He came out within a half hour of my phone call and had my ac unit fixed and working in 10 minutes and he installed a new thermostat - I was only charged $330 for everything. I couldn't recommend this place enough, specifically Anthony. He was very professional, kind, honest, quick and efficient. Will use him for any future needs!
Doug Brach
Aug 20, 2020
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North Star installed a new system in my home and they did a great job. Sales offered a great value. Installation was fast, professional, and clean. They offer a great product and the warranty is out of this world. From start to finish these guys nailed it! I would highly recommend North Star ???? Awesome work!
Marina O.
Jul 14, 2020
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I have been meaning to write this review for ages. I can honestly say these guys are best. We’ve bought a few homes and used so many different heating companies. But I have to say Northstar is beyond the best company we’ve ever used. From the moment you call and speak to Angela, to meeting with the repair guys, Anthony and George to only mention a few. Their customer service is exceptional. They have been so honest and fair with us and are so impressed.
Thank you for everything Northstar.
Thank you for everything Northstar.