Air-Care Southeast

Business Details

50+ Years

experience

Emergency

services

Trusted HVAC & Plumbing Services in Houston Since 1973

Air-Care Southeast has been a family-owned and operated business since 1973, dedicated to providing comprehensive HVAC, plumbing, and refrigeration services to residential, commercial, and industrial clients across Houston and surrounding areas. Our team of certified technicians brings decades of combined experience to every project, offering 24/7 emergency services and specialized expertise in high-efficiency HVAC systems, plumbing repairs, and commercial refrigeration. We prioritize customer satisfaction through transparent communication, competitive pricing, and a commitment to treating every client like family. Our service portfolio includes system installations, maintenance programs, and emergency repairs, supported by a team of 50 employees and 20 radio-dispatched trucks. With a legacy of continuous growth and community involvement, we maintain active memberships in local chambers of commerce while upholding rigorous quality standards.

Our owners remain directly involved in daily operations, ensuring every service call meets our high standards for professionalism and reliability. From residential air conditioning to industrial refrigeration systems, we deliver tailored solutions that balance technical precision with cost-effectiveness. Our reputation for prompt response times and lasting repairs has been built through consistent delivery of quality workmanship and personalized service. We invest in ongoing training for our technicians to maintain proficiency with all makes and models of equipment. Customer feedback consistently highlights our technicians' expertise, fair pricing, and the company's responsiveness to urgent service needs.

Services

HVAC Repair Plumbing Services Commercial Refrigeration Emergency Repairs System Installation

Details

Year established: 1973

Highlights and features

We offer 45+ years of experience in HVAC and plumbing services
Our team provides 24/7 emergency response services
Family-owned business with direct owner involvement
Certified technicians trained on all equipment makes/models
Financing options available for system upgrades

What people say

Best service Professional technicians Great work Fair pricing Prompt response

Website

Update Listing

Services

HVAC Repair

Our 24/7 HVAC repair service addresses urgent cooling and heating system failures for residential and commercial clients. Certified technicians diagnose and fix all makes/models of equipment, with emergency response times averaging 2 hours. Regular maintenance programs help prevent breakdowns and extend system lifespan.

Plumbing Services

We provide comprehensive plumbing solutions including emergency leak repairs, water heater installations, and sewer line diagnostics. Our licensed plumbers handle residential and commercial needs with 24/7 availability for urgent situations. Gas line testing and repair services ensure safety and code compliance.

Commercial Refrigeration

Specialized commercial refrigeration services maintain food safety systems in restaurants and businesses. Our technicians service ice machines, walk-in coolers, and restaurant equipment with 2-hour response times. Portable freezer trailers preserve inventory during repairs, minimizing business disruption.

System Installation

Professional HVAC and plumbing system installations feature energy-efficient models that reduce utility costs. Our team handles complete system replacements with careful analysis of client needs. Post-installation follow-ups ensure optimal performance and customer satisfaction with all new equipment.

Emergency Repairs

Around-the-clock emergency repair services address critical HVAC, plumbing, and refrigeration failures. Our rapid response team operates 365 days annually with radio-dispatched vehicles strategically positioned across service areas. Emergency diagnostics identify root causes while minimizing further damage to systems.

People

Chet Highfill

Owner

Founder of Air-Care Southeast since 1973, Chet transitioned from the shoe industry to HVAC after completing technical training. He established the company's family-oriented service philosophy that continues guiding operations today.

Carl

Service Technician

Joining the business after school in 1973, Carl became state-licensed in 1980 and now leads technical operations. With decades of hands-on experience, he oversees complex installations and maintains direct customer relationships.

Vickie

Administrator

Vickie has supported company operations since 1973, managing administrative functions and customer communications. Her institutional knowledge ensures smooth coordination between field technicians and office operations.

Mike

Operations Manager

As part of the family leadership team, Mike coordinates service dispatch and resource allocation. His 30+ years of experience optimizing field operations ensure efficient delivery of both scheduled and emergency services.

Phillip

Service Supervisor

Phillip oversees technician training and quality control, ensuring all work meets company standards. With 25 years in the field, he bridges technical expertise with customer service expectations for consistent service delivery.

Questions

What HVAC services do you offer?

We provide complete HVAC services including emergency repairs, system installations, and maintenance programs for residential and commercial properties.

Are you available for emergencies?

Yes, our 24/7 emergency service responds to HVAC, plumbing, and refrigeration failures 365 days a year with average 2-hour response times.

Which areas do you service?

We serve Houston and surrounding communities including Pasadena, Baytown, Clear Lake, Deer Park, Galveston, and Texas City.

Do you offer financing options?

Yes, we provide financing options for system replacements to help customers upgrade equipment while managing costs.

What if I'm not satisfied with the work?

Our owners personally guarantee customer satisfaction and will ensure any issues with our work are fully resolved to your complete satisfaction.

Reviews (4)

Write a Review

Anna Wright

Sep 05, 2021 Report

Hubby bought a (turned out to defective) fan motor from Amazon. He began putting it on Saturday morning Labor Day weekend. When we still didn't have air by 3 p.m., we called Air-Care Southeast, and Carl even tried talking the hubby through everything! How incredible! Who does that? Since the motor was defective, there was nothing that could be done. Rick came out at 7:30 p.m. and put in a new motor for us. Lifesaver! Very reasonable price as well. Highly, highly, recommend. They will be doing all of our A/C work from now on. THANK YOU!

Charles Carver

Sep 01, 2021 Report

Delivered on time, at good price.installation went smoothly. guys doing the work were fantastic. Consistently great service for our AC and plumbing needs!

Robert Turney

Aug 31, 2021 Report

I highly recommend Air-Care Southeast! Carl, Bobby and their whole team really know what they are doing and have gotten me out of several jams with my A/C and heater. A neighbor recommended them and I can see why! Top-notch people that will do a great job and very fair pricing. Services: Install heating system, Repair heating system, Repair HVAC, Repair AC, HVAC maintenance

Wynette Jameson

Jun 15, 2021 Report

I've waited awhile to make this post bc I was worn out from An overheating AC debacle. My Murphy pup is a tad hefty and it took less than an hour for her to pant so heavily, I thought she might pass out or worse. Special thanks to Carl Highfill and Air Care Southeast for doing their best to find out why fan problems persist with this unit they. installed. Carl called the company and determined the problem.

Since this was a repeat of the problem, he gave this old retired school teacher a good deal. I highly recommend Air Care and Carl! I was introduced to Carl and his company through my vet and hero, Dr. Philip Petersen! Air Care Southeast does more than AC- THE BEST!