Business Details
41 Years
experience
Emergency
services
Your Trusted HVAC & Plumbing Experts in Columbus
Atlas Butler has been a trusted name in heating, cooling, and plumbing services since our founding in Columbus, Ohio. Our commitment to quality and customer satisfaction has driven us to evolve from a local furnace company into a nationally recognized industry leader. We specialize in comprehensive HVAC solutions, including air conditioning and furnace installation, maintenance, and emergency repairs, alongside plumbing services for residential and commercial properties. Our team of certified technicians guarantees 24-hour resolution for over 95% of service calls, ensuring minimal disruption to our clients' lives. With a focus on innovation and reliability, we offer advanced solutions like tankless water heaters, whole-home humidity control, and sewer camera inspections.Our Comfort Club membership provides preventative maintenance and exclusive savings, reflecting our dedication to long-term customer relationships. Recognized by the Better Business Bureau and ConsumerChoice Award, we uphold rigorous standards of excellence. Every service call includes transparent communication, with technicians arriving in uniform and providing real-time updates. Our financing options make modern system upgrades accessible, while our emergency services team remains available 24/7 for urgent needs. From routine maintenance to complex system replacements, Atlas Butler combines technical expertise with personalized service to deliver lasting comfort solutions.
Services
HVAC Installation
Plumbing Repairs
Emergency Services
Water Heater Replacement
Duct Cleaning
Sump Pump Services
Sewer Line Repair
Thermostat Installation
Garbage Disposal Replacement
Whole Home Humidifiers
Details
- Year established: 1985
Highlights and features
- We guarantee 24-hour resolution for 95%+ of service calls
- Certified technicians with real-time service updates
- Exclusive Comfort Club membership with preventative maintenance
- 24/7 emergency services with no after-hours fees
- Financing available for modern system upgrades
Associations and certifications
- Better Business Bureau
- ConsumerChoice Award
What people say
Prompt service
Professional technicians
24-hour guarantees
Clean workspaces
Effective communication
Services
HVAC Installation
Professional installation of modern heating, cooling, and ventilation systems. Our certified technicians handle complete system replacements for furnaces, air conditioners, and heat pumps. We ensure proper sizing and configuration to maximize energy efficiency and comfort while maintaining manufacturer warranties.
Plumbing Repairs
Emergency and scheduled plumbing repairs for residential and commercial properties. Our services include water heater replacement, sump pump repair, sewer line diagnostics, and leak detection using advanced camera inspection technology. We work on all brands and system types with minimal property disruption.
Emergency Services
Around-the-clock emergency response for critical HVAC and plumbing issues. Our technicians guarantee arrival within 2 hours of service requests and complete 95%+ of repairs within 24 hours. Available for furnace failures, water heater leaks, frozen pipes, and other urgent situations requiring immediate attention.
Duct Cleaning
Comprehensive HVAC duct cleaning to improve indoor air quality and system efficiency. Our process removes accumulated dust, allergens, and contaminants from air ducts and ventilation systems using industrial-grade equipment while maintaining system integrity.
Sump Pump Services
Installation, repair, and maintenance of residential and commercial sump pump systems. Our technicians diagnose performance issues, replace faulty components, and install backup systems to prevent basement flooding. We service both pedestal and submersible pump types with same-day repair options.
Questions
What HVAC services does Atlas Butler offer?
We provide complete HVAC solutions including furnace and air conditioner installation, maintenance, and emergency repairs. Our services cover all system types including heat pumps, ductless systems, and whole-home humidity control solutions.
Do you offer emergency plumbing services?
Yes, our 24/7 emergency services team handles urgent plumbing issues including water heater leaks, frozen pipes, sewer backups, and gas leaks with guaranteed 2-hour response times.
What is the Comfort Club membership?
Our Comfort Club provides preventative maintenance, priority service scheduling, and exclusive discounts on parts and labor. Members receive twice-yearly system inspections to maintain optimal performance and efficiency.
Do you service all areas of Columbus?
We serve all of Central Ohio including Columbus, Dublin, Westerville, Gahanna, and surrounding communities with both residential and commercial HVAC and plumbing solutions.
Is financing available for system replacements?
Yes, we offer flexible financing options for qualifying customers to make modern HVAC system upgrades more affordable while maintaining our standard 24-hour service guarantees.
What sets Atlas Butler apart from competitors?
Our 95%+ on-time service guarantee, certified technicians with real-time updates, and comprehensive Comfort Pledge differentiate us. We combine technical expertise with customer-focused service for lasting solutions.
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Reviews (7)
Joshua Anderson
May 16, 2022
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Our AC went out last weekend. Monday morning I called Atlas Butler and by noon a technician was at our door. He evaluated our system inside and out showing me everything along the way. It was evident that we had big problems. He expressed his concern and offered to have someone walk me through the extent of the problems. Mark showed up that evening at 6 and walked us through our options. He was extremely understanding of our cost concerns and made sense of a system that worked within our budget. Dan and Zach showed up at 8am the following day and worked tirelessly to get us back up and running. It just happened to fall on the two hottest days so far this year go figure and by the evening we were comfortable again. Thanks again to the entire team for your help.
Carmen Willoughby-Harris
May 08, 2022
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We had a hot water tank installed 4/2022 by Atlas Butler and let me start by saying the professionalism is top notch, our hot water tank went out on a Friday and we called to schedule an installation for the very next morning at 8am. Atlas text & called the morning of to notify that that would be there promptly at 8am. Shiloh & another serviceman were there at the top of the hour 8am. The were very kind, professional and their work was great quality.
They installed the tank in just a couple of hours, but the kicker is that they replace our old drain pipes and provided a drain pan and cleaned up the area perfectly! If you need any work completed please use this company! I hope you get Shiloh he is the BEST!
They installed the tank in just a couple of hours, but the kicker is that they replace our old drain pipes and provided a drain pan and cleaned up the area perfectly! If you need any work completed please use this company! I hope you get Shiloh he is the BEST!
Richard Gandarillas
May 06, 2022
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We have been Atlas Butler customers for the last 10 years. In our home they have installed heating, cooling, gas line and plumbing over the years. Today they installed my step-son's heating and cooling. You may find another provider that is less expensive but in our experience, after dealing with other providers for decades, you most likely will not find higher quality, response time, professionalism, and ongoing care. We highly recommend Atlas Butler!
Allison Kelly
Apr 30, 2022
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Nathan was wonderful! He was very kind and explained everything to me. He made sure to show me what was wrong with our furnace and why it needed to be replaced. He went over the different options and even took the time to get on the phone and explain everything to my husband as well. He was extremely personable and enjoyable to talk to. I would absolutely refer him and Atlas Butler to anyone needed furnace or a/c repair!
Brian Armstrong
Mar 16, 2022
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I have used Atlas Butler for over 12 years. The techs are professional, knowledgeable, and thorough. A special thank you to Scott McCloud who worked with me to get the price that worked for me. The installers were here on time at 8:00. Replaced furnace and air conditioner and were done at 1:00. They did a great job, thank you. Services: Heating system installation, Install AC
Jim Campbell
Mar 14, 2022
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I was EXCEPTIONALLY pleased with Atlas Butler! No one likes it when an unexpected big expense like a furnace and Heat Pump go out and have to be replaced but they eased it a bit! They got with me quickly when I found my system had gone out over night (8am tech assessment and sales call at 1030am). I knew the 17 yo system was having problems and was due for replacement. I did some preliminary checking on pricing and they were comparable.
By noon I was signed up for a new system to be installed the following morning at 8am! All parts in stock! They showed up with a crew of 4 and had the old system out by 930am. The new system was very professionally installed (VERY CLEAN INSTALL!), and they were out of there by 200pm. They laid down runners to protect the floor, and answered all my technical questions well (I'm technical so I had a lot!) Also walked me through set up and configuration, and PM of the new system! I was amazingly impressed! Would recommend them to anyone! Jim
By noon I was signed up for a new system to be installed the following morning at 8am! All parts in stock! They showed up with a crew of 4 and had the old system out by 930am. The new system was very professionally installed (VERY CLEAN INSTALL!), and they were out of there by 200pm. They laid down runners to protect the floor, and answered all my technical questions well (I'm technical so I had a lot!) Also walked me through set up and configuration, and PM of the new system! I was amazingly impressed! Would recommend them to anyone! Jim
Mark Nixon
Feb 05, 2022
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We've been using Atlas Butler for annual services on our furnace for several years. This year we had a small repair to our duct work. Nate was very professional and friendly. Job turned out great!
