Business Details
47 Years
experience
Emergency
services
Trusted HVAC Installation, Repair & Maintenance in Hampton Roads
We prioritize your time above all else, guaranteeing punctuality with our 'on-time or you dont pay a dime' policy. Since 1979, our family-owned business has served Hampton Roads with reliable HVAC installations, repairs, and maintenance. Our commitment to 24/7 service ensures no extra charges for after-hours, weekend, or holiday visits. Every technician undergoes rigorous background checks and drug screenings, ensuring safety and trust in your home.We maintain transparency through flat-rate pricing, never charging hidden fees, and guarantee 100% satisfaction with every service. Our team treats your home with the same care as our own, wearing shoe covers and cleaning up after every job. With over four decades of experience, we combine technical expertise with family values to deliver unmatched comfort solutions.
Services
HVAC Installation
HVAC Repair
HVAC Tune-Ups
Indoor Air Quality
Comfort Club Membership
Details
- Year established: 1979
Highlights and features
- We guarantee on-time service or your repair is free.
- 24/7 availability with no extra charges for after-hours service.
- Next-day HVAC installation guaranteed with our No Pressure Process.
- Technicians undergo rigorous background checks and drug screenings.
- Transparent flat-rate pricing with no hidden fees or surprises.
What people say
Exceptional performance
Polite and knowledgeable technicians
Fixed the same day
Spotless work
Highly recommend
Services
HVAC Installation
Our No Pressure Process ensures you receive the perfect HVAC system for your home. A Comfort Advisor conducts a comprehensive analysis, presenting affordable options tailored to your needs. Next-day installation is guaranteed with our Swiss Watchmaker method, ensuring up to 50% greater efficiency. All installations include a 2-Year Trial Guarantee and are backed by decades of family-owned expertise.
HVAC Repair
We offer 24/7 HVAC repair services with no extra charges for after-hours visits. Our technicians provide upfront pricing using a StraightForward Pricing Guide, ensuring transparency. Repairs are completed during the initial visit whenever possible, with a Total Satisfaction Guarantee. Same-day service is available for urgent heating and cooling emergencies.
HVAC Tune-Ups
Our 69-point Precision Tune-Up restores HVAC systems to near-factory condition. The service includes a comprehensive diagnostic, coil cleaning, and recalibration. We guarantee no breakdowns for six months, energy savings on utility bills, and 100% satisfaction. Annual tune-ups are included in our Comfort Club membership for priority service.
Indoor Air Quality
We offer advanced solutions to improve indoor air quality, including whole-house air cleaners and UV germicidal systems. Our products remove over 97% of airborne pollutants, allergens, and odors. Services address common issues like pet dander, mold, and respiratory irritants, creating healthier living environments in Hampton Roads humid climate.
Comfort Club Membership
The Comfort Club provides annual Precision Tune-Ups, priority service scheduling, and exclusive discounts. Members receive proactive maintenance to prevent breakdowns and extend system lifespan. The plan includes priority response during peak seasons and special offers on HVAC replacements, ensuring year-round comfort with cost savings.
Questions
What happens if your technician arrives late?
If we’re late, your repair is free. We guarantee on-time service with our 'on-time or you don’t pay a dime' policy.
Do you offer 24/7 emergency HVAC services?
Yes, we provide 24/7 emergency HVAC repair with no extra charges for after-hours, weekend, or holiday visits.
What is included in your HVAC tune-up?
Our 69-point Precision Tune-Up includes diagnostics, coil cleaning, recalibration, and guarantees no breakdowns for six months.
Are financing options available?
Yes, flexible financing options are available with approved credit for HVAC installations and major repairs.
What areas do you service?
We serve all of Hampton Roads, VA, including Virginia Beach, Norfolk, and Chesapeake.
Videos
Reviews (4)
Chad Krall
Jun 20, 2022
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Gary and Brett came to assess my duct work. They were on time and very efficient. They explained what was going on with my system and showed me what needed to be done. They broke down what was needed and the cost. They were very professional! They went above and beyond. They were very courteous. I will definitely use them again when they come back to repair my system! Thank you!
GingerbeardMan
May 23, 2022
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Roberto and Zach just finished up a job at my mom's house. they were on time with the appointment that was made. EXTREMELY professional and very nice. You can tell they are happily employed also. The work they performed was no easy task I must say, and they did it very nicely and extremely NEAT. Thanks one hour heating and air! I HIGHLY recommend them for any AC/HEAT work. Fantastic job guys.
Tim Starrin
May 20, 2022
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Zak Mayo, our repairman, was all around awesome! He arrived promptly, was very thorough, and quite honest in describing the repair options and pricing. There was no pressuring us to go with the highest cost repairs or buy a new system. What was truly amazing is that I called this business and they appeared in an hour or two on the same day and completed the repairs the same afternoon! They replaced a motor and two capacitors and performed a thorough inspection and assessment of our system. The AC is nice and COLD now at 66 degrees. Thank you Zak!
Don Adams
May 04, 2022
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The whole team was outstanding. Nottie was awesome servicing my original system, unfortunately due to R-22 phase out my 34 yr old system required replacement. Manny was professional and not pushy at all when he quoted me a new installation and he even pointed out some areas on my furnace that were not previously repaired correctly by another company (through my home warranty company). The installation team of Daniel and Roberto were friendly and their workmanship was outstanding. I appreciated their use of the lock out/tag out on my breaker panel for their safety. Overall I'm really impressed with One Hour and glad I became a comfort club member
