Stokley's Services

Business Details

50+ Years

experience

Emergency

services

Your Trusted HVAC Partner in Chesapeake, VA

Stokley's Services has been a family-owned and operated HVAC contractor since 1938, dedicated to providing heating, air conditioning, and indoor air quality solutions to the Tidewater area. Our commitment to quality products, factory-trained technicians, and personalized service has established us as a trusted name in home comfort. With over 80 years of experience, we offer 24/7 emergency services, HVAC installation and repair, and advanced air quality treatments. We prioritize customer satisfaction by maintaining transparency, reliability, and a deep understanding of local climate challenges. Our team treats every home as if it were our own, ensuring efficient systems that promote health and comfort.

From historic Norfolk to Chesapeake and Virginia Beach, we serve residential and commercial clients with tailored solutions. As a third-generation business, we continue innovating while upholding the integrity and professionalism established by our founder. Our focus on cutting-edge technology, including programmable thermostats and UV light systems, ensures modern efficiency. We stand behind our work with comprehensive warranties and a no-hassle resolution policy. Stokley's Services remains committed to evolving with industry advancements while preserving the family values that have defined us since 1938.

Services

HVAC Repair Air Conditioning Installation Indoor Air Quality Analysis 24-Hour Emergency Service Duct System Replacement

Details

Year established: 1938

Highlights and features

We offer 80+ years of HVAC expertise in Tidewater's climate challenges
Our factory-trained technicians provide 24/7 emergency service availability
Family-owned operation ensures personalized customer care standards
We install only premium HVAC systems with comprehensive warranties
Financing options available for system upgrades and replacements

What people say

24-hour emergency response Expert system diagnostics Family-owned professionalism Effective air quality solutions Generational HVAC expertise

Website

Update Listing

Services

HVAC Installation

Stokley's Services provides complete HVAC system installations using premium equipment tailored to Hampton Roads' climate needs. Our certified technicians ensure proper sizing and energy-efficient operation for residential and commercial properties. With decades of experience, we offer expert guidance on system selection and financing options.

Air Quality Analysis

Our indoor air quality specialists identify pollutants and humidity issues through comprehensive testing. We implement solutions like electronic air cleaners, UV light systems, and dehumidifiers to combat mold and allergens. These treatments improve respiratory health while enhancing HVAC system efficiency in Tidewater's humid environment.

24-Hour Emergency Service

Available 24/7 for urgent HVAC failures, our rapid response team addresses breakdowns with same-day repairs. Technicians carry common replacement parts and utilize diagnostic tools to minimize downtime. This service ensures comfort continuity during extreme weather conditions affecting Norfolk and Virginia Beach areas.

Duct System Replacement

We design and install custom duct systems optimized for energy efficiency and proper airflow distribution. Our team addresses leaky ducts contributing to 'Sick Building Syndrome' by using sealed, insulated materials. This improves indoor air quality while reducing energy costs for Chesapeake homeowners.

Portable AC Rentals

Stokley's Services offers temporary cooling solutions through portable air conditioner rentals for construction sites or emergency situations. Our Avenger series units provide spot cooling for equipment, events, or homes during system repairs. This service supports commercial clients and residents across Hampton Roads.

People

John Stokley

Founder

Established the company in 1938, pioneering HVAC services in Tidewater. Introduced military-grade refrigeration techniques post-WWII. Laid foundation for family ownership spanning three generations.

Dick Shortt

Second Generation Owner

Expanded service offerings in the 1970s-90s, introducing heat pumps and IAQ products. Developed Cold Air Products division for portable cooling solutions. Led company through technological transitions while maintaining family values.

Questions

What HVAC services does Stokley's offer?

We provide complete heating, air conditioning, and indoor air quality solutions including installation, repair, emergency service, and duct system upgrades.

Are emergency HVAC services available?

Yes, our 24/7 emergency service responds promptly to system failures with trained technicians and essential replacement parts.

Which areas do you serve?

We serve all Hampton Roads communities including Norfolk, Virginia Beach, Chesapeake, and surrounding Virginia areas.

Do you offer financing options?

Yes, we provide financing for HVAC system replacements and upgrades to qualified customers.

How long has Stokley's been in business?

Since 1938, making us Tidewater's oldest continuously operating HVAC contractor.

What IAQ solutions are available?

We offer electronic air cleaners, UV light systems, humidifiers, and dehumidifiers to address mold, allergens, and humidity issues.

Reviews (4)

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Sam Barone

May 29, 2022 Report

Stockley's came out to recharge my system on my electric heat pump. They got there quite quickly and noted the compressor on the system was not functioning and checked the amperage, which was very low. I did not end up using Stockley's for any services but did have a billing issue and was impressed by how willing to help the staff was.

Joe Smith

Feb 10, 2022 Report

Love the Stokeley's. Robb Shortt is the man. They did my whole house almost 20 years ago, moved everything outside or in attic, new ductwork. This allowed me to enlarge a bathroom which was really nice. Came back about 15 years later when ac wasn't working, figured it was broke and I was fully expecting 5000$ bill, ended up being a small part and they fixed it for like a hundred bucks. Totally could've ripped me off and i would never have known. I give them my highest recommendation without reservation.

Hipolito Camacho Jr

Nov 28, 2020 Report

Had to get my AC system replaced after 15+ years of service from the old one. Stokley's Services provided me with a very competitive quote and did not try to up sale me on anything. Once I agreed to move forward with systems replacement, Stokley's was in constant contact with me to coordinate a date/time for install. The technicians arrived on time, and proceeded to move forward with the install and throughout the entire process, they will very professional and caring about any issues or concerns that I had. Afterwards, they cleaned up their mess, and explained all the warranty paperwork, and systems operations before leaving.

They also informed me that if I experienced any issues with the install to give them a call and they will respond accordingly. In closing, I will continue to use Stokley's Services for any AC work in the future. Great service at a great price, and always care for the customers.

Gordy Hellenbrand

Oct 22, 2020 Report

I called Stokley's because I hade a problem with an A/C unit that had been repaired recently. I was frustrated because the unit had just been repaired. When Jerry went out he discovered that the problem was totally unrelated to the first - in a completely different part of the system. He repaired the unit and, between Rob, the owner, Tim from service dispatch, and Michele in billing, they decided to forego charging me for the service.

They have done extensive work for me (two new units for rentals in the last few years) as well as several service calls on equipment they had not installed. Their honesty and integrity keeps me coming back.